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Free Exin SIAMF Practice Exam with Questions & Answers

Questions 1

A service provider wants to deploy a change that will affect the end-to-end service.

Who is responsiblefor confirming that the change has been evaluated for risk?

Options:
A.

change management forum

B.

integrated change advisory board

C.

service owner

D.

service provider

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Questions 2

What is a benefit ofadopting SIAM for an organization?

Options:
A.

SIAM enables effective contracts between the service integrator and the service providers.

B.

SIAM makes service providers accountable for the end-to-end delivery of services.

C.

SIAM provides a single point of control for the integrated delivery of services.

D.

SIAM provides service providers with a tool to support their internal processes.

Questions 3

What is a characteristic of the layers in a SIAM ecosystem?

Options:
A.

The service integrator is independent from the retained capabilities, even if it is internally sourced.

B.

The service integrator layer cannot be provided by the customer organization.

C.

The service providers cannot be part of the customer organization.

D.

The service provider layer is where end-to-end service governance, assurance and coordination is performed.

Questions 4

What is one of the activities of the Plan and Build Stage of the SIAM roadmap?

Options:
A.

design the detailed SIAM model

B.

ongoing organizational change management

C.

produce the outline business case

D.

transition to the approved SIAM model

Questions 5

An important DevOps concept is the incremental of new functionality, followed by user feedback before the next increment.

In a SIAM ecosystem, what should be put in place specifically to support this DevOps concept?

Options:
A.

automated test suites for the end-to-end service

B.

integrated change advisory board

C.

removal of waste from the process

D.

trust the service providers and empower them to deliver their services without interference

Questions 6

In which stage of the SIAM roadmap should an organization start tocreate their business case for SIAM?

Options:
A.

Discovery and Strategy

B.

Implement

C.

Plan and Build

D.

Run and Improve

Questions 7

What is a disadvantage of the hybrid service integrator structure?

Options:
A.

Thecustomer can inadvertently develop a long term dependency on the service integration partner.

B.

The customer can revert to an internally sourced solution if the service integration partner fails to live up to expectations.

C.

The high level of dependencyon the service integrator adds risks to continuity.

D.

The service integrator might be perceived to be biased, even if this is not the case.

Questions 8

What is amitigation for the risk of ineffective data segregation?

Options:
A.

designing and implementing end-to-end security management

B.

documenting the expected benefits

C.

implementing clear policies for data, tooling and processes

D.

regularly reviewing reports to confirm they are still fit for purpose

Questions 9

The service desk for a particular SIAM ecosystem is provided by an internal service provider.

Who is responsible for managing the performance of the service desk against their service targets?

Options:
A.

customer organization

B.

internal service provider

C.

retained capabilities

D.

service integrator

Questions 10

What is an objectiveof the Run and Improve stage of the SIAM roadmap?

Options:
A.

design processes

B.

implement processes

C.

manage processes