Free CWNP CWNA-109 Practice Exam with Questions & Answers

Discovering the scale of the problem is the next logical step in the troubleshooting process after identifying the problem of poor wireless connections on the third floor of a building under your administration. Troubleshooting is a systematic process of finding and resolving problems or issues in a network or a system. Troubleshooting usually follows a general methodology that consists of several steps or phases, such as:

Identifying the problem: This step involves defining and describing the problem clearly and accurately based on the symptoms and evidence observed or reported by users or administrators. For example, in this case, the problem is that three individuals have reported poor wireless connections on the third floor of a building.

Discovering the scale of the problem: This step involves determining how widespread and severe the problem is by gathering more information and data from different sources and perspectives. For example, in this case, this step could involve checking if other users or devices on the third floor or other floors are experiencing similar issues, verifying if there are any changes or updates in the network configuration or environment that could affect the wireless connections, testing if there are any differences in performance or quality between different access points or channels on the third floor, etc.

Performing corrective actions: This step involves applying possible solutions or fixes to resolve or mitigate the problem based on logical reasoning and analysis. For example, in this case, this step could involve adjusting the output power or channel assignment of the access points on the third floor, relocating or reorienting some access points or antennas to improve coverage or reduce interference, updating or replacing some faulty or outdated hardware or software components, etc.

Verifying the solution: This step involves confirming that the problem is solved or improved by testing and monitoring the network performance and user satisfaction after applying corrective actions. For example, in this case, this step could involve measuring and comparing the signal strength and throughput of wireless connections on the third floor before and after performing corrective actions, asking for feedback from users who reported poor wireless connections to see if their issues are resolved or reduced, etc.

Creating a plan of action or escalating the problem: This step involves documenting and reporting the problem and its solution for future reference and improvement purposes. It also involves deciding whether to close or escalate the problem depending on its status and severity. For example, in this case, this step could involve creating a report that summarizes what was done to troubleshoot and fix poor wireless connections on the third floor with relevant data and evidence to support it. It could also involve escalating poor wireless connections to higher-level administrators if they persist or worsen despite performing corrective actions.

Impedance is the measure of opposition to the flow of alternating current (AC) in a circuit. Impedance mismatch occurs when the impedance of the radio does not match the impedance of the antenna or the cable. This causes some of the transmitted or received signal to be reflected back, resulting in a loss of power and efficiency. The voltage standing wave ratio (VSWR) is a metric that indicates the amount of impedance mismatch in a transmission line. A higher VSWR means a higher impedance mismatch and a lower signal quality. A VSWR of 1:1 is ideal, meaning there is no impedance mismatch and no reflected power. A VSWR of 2:1 means that for every 2 units of forward power, there is 1 unit of reflected power12.

The other options are not correct because they do not affect the VSWR in RF cables. A high gain yagi antenna or a high gain parabolic dish antenna can increase the signal strength and directionality, but they do not cause impedance mismatch in the cable. Radio output power above 100 mW but below 400 mW is within the acceptable range for most WLAN devices and does not cause excessive VSWR in the cable3.

DHCP (Dynamic Host Configuration Protocol) is the network service where option 43 must be configured to allow access points to locate controllers. DHCP is a protocol that allows a device to obtain an IP address and other network configuration parameters from a server. In a wireless controller scenario, the access points can use DHCP to request an IP address from a DHCP server, which can also provide the IP address or hostname of the wireless controller as an option in the DHCP response. Option 43 is a vendor-specific option that can be used to encode custom information for different types of devices. For example, Cisco access points can use option 43 to receive the IP address of the wireless controller from the DHCP server, while Aruba access points can use option 43 to receive the hostname of the wireless controller from the DHCP server. This way, the access points can discover the wireless controller and establish a connection with it. References: 1, Chapter 8, page 309; 2, Section 5.2

Calibrating the floor plan is what you must do before gathering survey data after the floor plan is imported when using a site survey tool for post-implementation validation. A site survey tool is a software application that can run on a laptop, tablet, smartphone, or other device that has a Wi-Fi adapter and a GPS receiver. A site survey tool can scan the wireless environment and collect information about the detected access points and client stations, such as their SSID, BSSID, channel, signal strength, security, and data rate. A site survey tool can also measure and display various metrics of network performance, such as throughput, jitter, packet loss, delay, and SNR. A site survey tool can also use a floor plan to visualize the wireless coverage and quality in different locations on a map. A floor plan is an image file that shows the layout and dimensions of a building or an area where the WLAN is deployed. A floor plan can be imported from various sources, such as a CAD file, a PDF file, an image file, or a Google Maps screenshot. After importing a floor plan into a site survey tool, it is necessary to calibrate the floor plan before gathering survey data. Calibrating the floor plan means adjusting the scale and orientation of the floor plan to match the actual size and direction of the area. Calibrating the floor plan can be done by using a reference point or a reference line that has a known distance or angle in the real world. Calibrating the floor plan ensures that the survey data is accurate and consistent with the physical environment. References: 1, Chapter 7, page 290; 2, Section 4.3

The guard interval is a short period of time inserted between the symbols of an OFDM signal to prevent inter-symbol interference and improve the robustness of the transmission1. The guard interval can have different values depending on the 802.11 standard and the configuration of the device. For example, 802.11n supports two guard intervals: 800 ns (normal) and 400 ns (short)2. 802.11ac supports the same guard intervals as 802.11n, plus an optional 200 ns guard interval for 80 MHz and 160 MHz channels3. 802.11ax supports three guard intervals: 800 ns, 1600 ns, and 3200 ns4.

The guard interval affects the data rate because it determines the duration of each symbol. A shorter guard interval means more symbols can be transmitted in a given time, resulting in a higher data rate. However, a shorter guard interval also means less protection against inter-symbol interference, which may degrade the signal quality and increase the error rate. Therefore, there is a trade-off between data rate and reliability when choosing the guard interval.

The MCS tables for HT and VHT PHY devices show the data rates for different combinations of modulation, coding, channel width, spatial streams, and guard intervals. For example, for a VHT device using MCS 9 with QAM-256 modulation, 5/6 coding rate, 80 MHz channel width, and one spatial stream, the data rate is 433.3 Mbps with a normal guard interval (800 ns) and 486.7 Mbps with a short guard interval (400 ns)2. Therefore, the guard interval impacts the data rate according to the MCS tables.

https://www.cablinginstall.com/articles/2012/08/cat-6a-vs-cat-5e-poe.html

The statement that the lowest voltage drop is achieved when using CAT6 cable instead of Cat5 or CAT5e is true about 802.3, Clause 33 Power over Ethernet. Power over Ethernet (PoE) is a technology that allows electrical power to be delivered over Ethernet cables along with data signals. PoE is defined by IEEE 802.3, Clause 33 and has several variants, such as PoE (802.3af), PoE+ (802.3at), and PoE++ (802.3bt). PoE works by using a device called PSE (Power Sourcing Equipment) that injects power into the Ethernet cable and a device called PD (Powered Device) that receives power from the Ethernet cable. The PSE can be either an endpoint device, such as a switch or a router, or a midspan device, such as an injector or a splitter, that is inserted between two Ethernet devices. The PD can be any device that requires power, such as an access point, a camera, or a phone.

One of the factors that affects PoE performance is voltage drop, which is the reduction of voltage that occurs as current flows through a cable due to its resistance. Voltage drop can cause power loss and inefficiency in PoE systems, as well as damage to PDs if the voltage falls below their minimum requirement. To minimize voltage drop, it is recommended to use high-quality cables with low resistance and short length. Among the common types of Ethernet cables, CAT6 has the lowest resistance and therefore the lowest voltage drop compared to Cat5 or CAT5e. CAT6 also has higher bandwidth and data rate than Cat5 or CAT5e, making it more suitable for PoE applications. References: 1, Chapter 7, page 263; 2, Section 4.4

DHCP (Dynamic Host Configuration Protocol) is a commonly used method to locate the controllers by the APs in a WLAN that is implemented using wireless controllers. DHCP is a protocol that allows a device to obtain an IP address and other network configuration parameters from a server. In a wireless controller scenario, the APs can use DHCP to request an IP address from a DHCP server, which can also provide the IP address or hostname of the wireless controller as an option in the DHCP response. This way, the APs can discover the wireless controller and establish a connection with it. Alternatively, the APs can also use other methods to locate the wireless controller, such as DNS (Domain Name System), broadcast or multicast discovery, or manual configuration. References: 1, Chapter 8, page 309; 2, Section 5.2

What should be inspected to verify proper configuration is DNS. DNS stands for Domain Name System and is a service that resolves hostnames to IP addresses. In a controller-based AP deployment, DNS can be used to help the AP locate the controller by using a predefined hostname such as CISCO-CAPWAP-CONTROLLER or aruba-master. The AP sends a DNS query for this hostname and receives an IP address of the controller as a response. Therefore, if DNS is not configured properly or if there is no DNS entry for the controller hostname, the AP may not be able to locate the controller. NTP, BOOTP, and AP hosts file are not relevant for this scenario. References: [CWNP Certified Wireless Network Administrator Official Study Guide: Exam CWNA-109], page 374; [CWNA: Certified Wireless Network Administrator Official Study Guide: Exam CWNA-109], page 364.

Authenticated and Unassociated. According to one of the web search results1, a STA can be authenticated to multiple APs, but it can only be associated to one AP at a time. Association is the process of establishing a logical link between the STA and the AP, which allows the STA to send and receive data frames through the AP2. Therefore, when a STA has authenticated to an AP-1, but still maintains a connection with another AP-2, it means that the STA is authenticated to both APs, but only associated to AP-2. The state of the STA on AP-1 is authenticated and unassociated, which means that the STA can switch to AP-1 without repeating the authentication process, but it cannot send or receive data frames through AP-1 until it becomes associated.

A high-density deployment is a wireless network that is designed to support a large number of users and devices in a relatively small area. This type of deployment is often used in enterprise environments, such as offices, schools, and hospitals.

The use of semi-directional antennas in the deployment described in the question is a good indication that it is a high-density deployment. Semi-directional antennas can be used to focus the signal from an access point in a specific direction. This can help to reduce interference and improve performance in high-density environments.

The other answer choices are less likely to be correct for the following reasons:

SOHO (small office/home office) deployments are typically smaller and less complex than high-density deployments.

Residential deployments are typically even smaller and less complex than SOHO deployments.

Standard office deployments may be high-density, but they may also be lower-density.

It is important to note that the type of deployment is not determined solely by the output power of the access points. However, the use of 10 mW of output power on the 2.4 GHz radios and 20 mW of output power on the 5GHz radios is also consistent with a high-density deployment.

Here are some additional tips for deploying a high-density wireless network:

Use a site survey to determine the optimal placement of access points.

Configure the access points to use non-overlapping channels.

Use semi-directional or directional antennas to focus the signal and reduce interference.

Implement a wireless intrusion prevention system (WIPS) to detect and mitigate rogue access points and other security threats.