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Free Cisco 700-805 Practice Exam with Questions & Answers

Questions 1

Which statement best describes an Accelerator?

Options:
A.

An on-call service for customer support

B.

A one-on-one deep dive on network issues

C.

A one-on-one coaching engagement covering specific use cases

D.

A hosted one-to-many educational webinar with live expert Q and A

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Questions 2

Which strategy contributes to the successful renewal of service contracts?

Options:
A.

Offer discounts.

B.

Lock in revenue streams through co-termination.

C.

Communicate product performance, pricing, and position.

D.

Discount multi-year service agreements.

Questions 3

What are two important actions of a successful Renewals Manager? (Choose two.)

Options:
A.

proactively solve TAC issues

B.

align solely with the Customer Success Manager

C.

understand the portfolio of products and services

D.

schedule daily meetings with the customer

E.

build and maintain relationships with internal and external stakeholders

Questions 4

Which business benefit of on-time renewals on Cisco products and services is valid?

Options:
A.

ability to ensure that our TAC cases get priority over others

B.

exclusive relationship with the customer

C.

access to training programs and material

D.

rebates and discounts from Cisco

Questions 5

How does a Renewals Manager work with a Customer Success Manager and other Customer Success roles?

Options:
A.

by delegating all tasks to them

B.

by overseeing the team's performance and providing feedback

C.

by collaborating to understand customer goals and satisfaction

D.

by ensuring everyone works in clear silos with minimal interaction

Questions 6

What is the Cisco Services Partner Program (CSPP) objective?

Options:
A.

maximizes Cisco's profits by requiring partners to sell only Cisco-branded services

B.

allows the partner to focus on recurring revenue while earning performance-based incentives

C eliminates all barriers throughout the customer lifecycle

C.

trains partners to develop and sell their own independent services without any backing from Cisco

Questions 7

Which two actions does a partner or customer perform within CCW-R? (Choose two.)

Options:
A.

order new services

B.

download hardware, software and services data sheets

C.

set up billing

D.

change Customer Address

E.

view and manage their contracts

Questions 8

What is the implication of on-time renewals for an IT service provider company?

Options:
A.

Incentives will be paid.

B.

Customer satisfaction is improved.

C.

No disruption to recurring revenue.

D.

There is no significant impact if sales are on plan.

Questions 9

How does Cisco define Business Critical Services?

Options:
A.

subscription-based services covering the lifecycle of a technology

B.

Pay-as-you-go, services covering business-critical functions

C.

hardware replacement

D.

Pay-as-you-go, technology-based services

Questions 10

What is the ATR on a $10, 000 one year recuring revenue contract?

Options:
A.

$10,000

B.

10% of $10,000

C.

$10,000 divided by 12

D.

$1,200

Exam Code: 700-805
Certification Provider: Cisco
Exam Name: Cisco Renewals Manager (700-805 CRM)
Last Update: Apr 24, 2025
Questions: 99

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