Free BCS PC-BA-FBA-20 Practice Exam with Questions & Answers | Set: 3

  To determine the appropriate stakeholder management strategies for Harvey, we need to analyze his role and level of interest at two points in time:

When the project started: Harvey was the Director of Operations and had little interest in the HR project because his focus was on operational projects.

Now that his role has changed: As the Director of HR, Harvey has inherited sponsorship of the HR project, making him a key stakeholder with high interest and influence.

Stakeholder Management Strategies:

Watch: This strategy is used for stakeholders with low interest and low influence. It involves monitoring their behavior without actively engaging them.

Constant active management: This strategy is used for stakeholders with high interest and high influence. It involves frequent communication and collaboration to ensure their needs and expectations are met.

Evaluation of Each Option:

A. Keep informed; Constant active management:"Keep informed" is appropriate for stakeholders with moderate interest but does not align with Harvey's initial lack of interest.Conclusion: This is not correct .

B. Ignore, Constant active management:Ignoring a stakeholder is inappropriate, especially for someone in a senior leadership role like Harvey.Conclusion: This is not correct .

C. Watch, Constant active management:

Initially, Harvey had low interest and low influence on the HR project, making "watch" an appropriate strategy.

After becoming the Director of HR and inheriting sponsorship, Harvey now requires "constant active management" due to his high interest and influence.Conclusion: This is the correct answer .

D. Constant active management, keep informed:This reverses the order of strategies and does not align with Harvey's initial lack of interest.Conclusion: This is not correct .

The Business Readiness Assessment is a key activity conducted during the Implementation or Business Change Deployment stage of the project. Its primary purpose is to determine whether the target business areas, including the People, Organisation, and Processes, are sufficiently prepared to accept the business change and begin operating the new solution in the 'To Be' state. This involves checking factors such as whether staff have been trained, new processes are documented, communication has been effective, and necessary resources are in place. This assessment informs the 'Go/No Go' decision for the system's launch, ensuring a smooth transition to the new way of working.

(Reference: BCS Business Analysis Practice – Business Change Deployment, Business Readiness)

To determine the best source of information for Natasha to understand how Halliday Holdings' brand is perceived, we need to evaluate the options based on their relevance and objectivity.

Evaluation of Each Option:

A. Independent industry websites:Independent industry websites often provide unbiased insights into how a company's brand is perceived by customers, competitors, and the market. These sources aggregate reviews, ratings, and expert opinions, making them a valuable resource for understanding external perceptions.Conclusion: This is the best source .

B. The company website:The company website reflects the organization's internal perspective and branding efforts. While useful for understanding how the company presents itself, it does not provide an external view of brand perception.Conclusion: This is not the best source .

C. The company's organizational structure:The organizational structure provides insights into the company's internal hierarchy and operations but does not relate to external brand perception.Conclusion: This is not relevant .

D. The company's complaints procedures:Complaints procedures reflect internal processes for handling customer issues but do not provide a comprehensive view of overall brand perception.Conclusion: This is not the best source .

The digital business analyst role focuses on leveraging technology to drive innovation and transformation. This variant of the business analyst role requires creative thinking, adaptability to rapid change, and the ability to exploit emerging technologies.

Key Characteristics of Business Analyst Roles:

Enterprise Business Analyst: Focuses on aligning business strategies and objectives across the organization.

Digital Business Analyst: Emphasizes innovation, digital transformation, and the adoption of emerging technologies.

Project Business Analyst: Works within project teams to define and deliver specific solutions.

Test Business Analyst: Specializes in ensuring requirements are met through testing and quality assurance.

Evaluation of Each Option:

A. Enterprise business analyst:While enterprise BAs focus on strategic alignment, they do not specifically emphasize innovation or emerging technologies.Conclusion: This is not correct .

B. Digital business analyst:This role explicitly involves thinking innovatively, embracing change, and leveraging emerging technologies.Conclusion: This is correct .

C. Project business analyst:Project BAs focus on delivering specific solutions rather than driving innovation or digital transformation.Conclusion: This is not correct .

D. Test business analyst:Test BAs focus on validation and quality assurance, not innovation or technology adoption.Conclusion: This is not correct .

Final Recommendation:

The variant of the business analyst role that needs to think innovatively and embrace change is:

B. Digital business analyst.