Free Avaya 6210 Practice Exam with Questions & Answers | Set: 2

Name: How to Pass 6210 Exams
Brand: Examstrack
SKU: 6210
Price: 42 USD
Availability: InStock

Questions 11

Contact Center License Manager provides central control and administration of licensing for Avaya Aura® Contact Center (AACC). Before installing the AACC software, you must choose a license type and a licensing mechanism. The licensing options available to you depend on your Contact Center solution type (AML-based or SIP-enabled), and on the ordering process you use.

Which three license types does Contact Center License Manager support? (Choose three.)

Options:

Nodal Network Control Center

Campus Network Control Center

Corporate Enterprise

Nodal Enterprise

Avaya 6210 Premium Access

Eileen

02-Jan-2025

examstrack.com's real exam simulations are top-notch. Passed 6210 with ease!

Questions 12

You have been asked to install an Avaya Aura® Contact Center High Availability (HA) solution for a customer who already has an existing AACC solution. You have installed the Standby server and entered all of the IP Address information in the HA configuration tool on the existing Primary AACC server.

What is the next required step?

Options:

Install the Replication Server for database replication.

Run the High Availability tool on the Standby Server.

Perform a backup on the Primary server and execute a restore of the backup on the Standby server.

Reboot the Primary and Secondary Server so that they will synchronize.

Questions 13

Avaya Agent Desktop (AAD) is installed on the agent PCs, and the customer wants you to enable the licensed Web Based Statistics feature.

After configuring the hostname and port for Web Based Statistics, where do you enable the Web Based Statistics feature?

Options:

From CCMA > Launchpad > Multimedia > Agent Desktop Configuration > General Settings > Web Statistics

From Windows > Apps > Multimedia Dashboard > Web Statistics

From CCMA > Launchpad > Configuration > Agent Desktop Configuration > Web Statistics

From Windows > Administrative Tools > Services > Web Statistics

Questions 14

You are preparing the Windows server for the installation of Avaya Aura Contact Center (AACC). As AACC does not support Remote Access Services (RAS), it must be disabled before installing AACC.

What is the correct procedure to disable Remote Access Services?

Options:

Disable RAS using the Avaya Aura Contact Center Roles and Features Installer

Disable RAS in Administrative Tools > Computer Management

RAS is disabled automatically by the AACC R7 installation DVD

Disable RAS in Administrative Tools > Remote access connection Manager

Questions 15

While configuring an agent in Contact Center Manager Administration (CCMA), what does associating the domain user account provide the user?

Options:

The ability to use Hot Desking feature.

The ability to access files on their network.

The ability to map the user to a Windows account.

The ability to provide voice, e-mail and chat functionality to a single application.

Questions 16

You are preparing to activate the Agent Desktop Displays (ADD) tool in the call center.

Which protocol is a prerequisite for ADD in the Avaya Aura® Contact Center (AACC) environment?

Options:

Multicast or unicast communication from the CCMS to Contact Center Manager Administration (CCMA)

Unicast communication from the CCMS to the client PCs

Multicast from Contact Center Manager Administration (CCMA)

RSM Compression (Real-Time Statistical Multicast) option that is enabled from the Contact Center Manager Server (CCMS)

Questions 17

Which three Operating Systems are supported for an Avaya Agent Desktop (AAD) client installation?

Options:

Microsoft Windows 8.1 (32-bit and 64-bit)

Microsoft Windows 7 (32-bit and 64-bit)

Windows XP Professional SP2 or later

Microsoft Windows 10 (32-bit and 64-bit)

Questions 18

For Avaya Aura Contact Center (AACC) High Availability (HA), you must backup the active server database, restore it onto the standby server and enable shadowing.

Database shadowing does not work if the difference in time between the active and the standby server database is greater than how many hours?

Options:

72 Hours

48 Hours

24 Hours

12 Hours

Questions 19

You will need to configure Internet Explorer (IE) options to access Avaya Aura® Contact Center (AACC) components such as Contact Center Manager Administration (CCMA).

Which three statements regarding the configuration of Internet Explorer are true? (Choose three.)

Options:

CCMA supports the 32-bit and 64-bit versions of Microsoft Internet Explorer.

You must run Internet Explorer in compatibility mode for CCMA and Communication Control Toolkit (CCT).

CCMA supports only the 32-bit version of Microsoft Internet Explorer.

Install Microsoft Internet Explorer 10.0 or 11.0.