You need to create a read-only grid that displays support case information. Data for the support cases is mapped to the "Case" record type with data sync enabled.
Within the record, there are fields named "createdDateTime" and "resolvedDateTime". These two fields store the timestamps for when a case is created and resolved, respectively.
The grid includes a column indicating the number of hours between when the case was created and when it was resolved. This column must be sortable within the grid.
How should you calculate the hour value that will display in the column?
You're creating an interface object that displays a report of open cases. This interface will be used as the content of a site page.
Users in the "ACME Employees" group must be able to view the report.
Which two steps should you perform? (Choose two.)
You're designing an expression rule that needs to retrieve employees from a database for a given department and display their full name concatenated with their role in a list for a dropdown field.
Which design approach should you recommend?
You're reviewing the data store performance logs. You notice several items were logged in the generated slow query log file: perf_monitor_rdbms_slow.csv.
What is the default threshold value for a slow query to be included in this log file?
Your client wants to configure user authentication using single sign-on (SSO) in their cloud environment.
Which two authentication types should you use to support this requirement? (Choose two.)
You're designing a custom component rule!pagingComponent() to page through a list of items. The component must display the current page numbers being shown, as well as the total number of items. Users should be able to click arrows to increase or decrease the pagination.
Review the following:

Which two patterns should be used when calling the component in this scenario? (Choose two.)
You need to connect to an external system using OAuth 2.0: SAML Bearer Assertion Flow authentication type, which requests access to an API on of a signed in user.
This standard has several steps involved with the SAML Bearer Assertion Flow.
Which two steps should you perform to connect to the external system? (Choose two.)
You need to create a process workflow for employee background investigations. This workflow takes an average of six months from start to completion. There are multiple phases to the background investigation which must be completed by people in different departments. Each department is responsible for inputting a large amount of data as part of the workflow.
There is an emphasis on process memory management since thousands of these investigations will happen concurrently.
What are two best practices that you should employ when designing this process workflow? (Choose two.)
What are two advantages of database normalization? (Choose two.)
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