You are employed as an Enterprise Architect within an Enterprise Architecture (EA) team at an environmental agency. The agency has multiple divisions, and is responsible for overseeing environmental protection, regulation, and conservation efforts.
The agency has a well-established EA practice and follows the TOGAF standard as its method for architecture development. Along with the EA program, the agency also uses various management frameworks, including business planning, project/portfolio management, and operations management. The EA program is sponsored by the Chief Information Officer (CIO), who has actively promoted architecting with agility within the EA department as the preferred approach for projects.
The agency is preparing itself for a world where Artificial Intelligence (Al) is widely adopted. As a result, the agency is looking to determine the impact and role that Al will play moving forward.
The CIO has approved a Request for Architecture Work to look at how Al can be used for services across the agency. She has noted that digital platforms will be a priority for investment in order to scale the planned Al applications. Using Al to automate tasks and make things run smoother is seen as a big advantage. Process automation, and improved efficiency from manual, repetitive activities has been identified as the key benefits of applying generative Al to their agency ' s business. This will include back-office automation, for example, for help center agents who receive hundreds of email enquiries. This should also improve services for their customers by making them more efficient and personalized, tailored to each individual’s needs.
Many of the agency leaders are worried about relying too much on Al. Some leaders think their employees will need to learn new skills. Some employees are worried they might lose their jobs to Al. Other leaders worry about security and cyber resilience in the digital platforms needed for Al to be successful.
Refer to the scenario
The EA team leader has asked how to address the concerns, and how to manage the risks of a new architecture for the project.
Based on the TOGAF standard which of the following is the best answer?
Please read this scenario prior to answering the question
You are the Chief Enterprise Architect at a large food service company specializing in sales to trade and
wholesale, for example, restaurants and other food retailers.
One of your company ' s competitors has launched a revolutionary product range and is running a very
aggressive marketing campaign. Your company ' s resellers are successively announcing that they are not
interested in your company ' s products and will sell your competitor ' s.
The CEO has stated there must be significant change to address the situation. He has made it clear that
new markets must be found for the company ' s products, and that the business needs to pivot, and address the retail market as well as the existing wholesale market.
A consideration is the company ' s ability and willingness to change its business model, and if it is a temporary or permanent change. An additional risk factor is one of culture. The company has been used to a stable business with a reasonably well known and settled client base - all with its own local understandings and practices.
The CEO is the sponsor of the EA program within the company. You have been engaged with the sales,
logistics, production, and marketing teams, enabling the architecture activity to start. An Architecture Vision, Architecture Principles, and Requirements have all been agreed. As you move forward to develop a possible Target Architecture you have identified that some of the key stakeholders ' preferences are incompatible. The incompatibilities are focused primarily on time-to-market, cost savings, and the need to bring out a fully featured product range, but there are additional factors.
Refer to the scenario
You have been asked how you will address the incompatibilities between key stakeholder preferences.
Based on the TOGAF standard which of the following is the best answer?
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