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Free SHRM SHRM-SCP Practice Exam with Questions & Answers | Set: 2

Questions 11

Which tool is best suited to present comprehensive hiring trends to management?

Options:
A.

Written reports

B.

Side show presentation

C.

Meetings

D.

Dashboard

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Questions 12

The hiring practices of a company include fully screening prospective employees prior to a job offer, which is then unconditional. A new HR manager wants to instead begin extending conditional offers. Which reason best illustrates an advantage of extending conditional offers from the company's perspective?

Options:
A.

A conditional job offer shows greater interest by the company.

B.

A candidate can be onboarded more quickly when a conditional offer is extended.

C.

Extending a conditional offer shows interest in the candidate more quickly.

D.

There is immunity from a discrimination standpoint when a conditional offer is withdrawn.

Questions 13

An HR business partner (HRBP) in a large organization has recently been dealing with various issues with the chief human resource officer (CHRO). The HRBP reports to the CHRO. The CHRO does not consistently and clearly communicate information regarding business and strategic issues to the HRBP. The lack of communication has been presenting problems, as the HRBP's internal clients look to the HRBP for information and guidance on all HR topics and initiatives. As a result, the HRBP is often uninformed and unable to assist the clients. The lack of communication and transparency by the CHRO has been negatively impacting the HRBP and the HRBP's clients. The HRBP spends a lot of time trying to get information and often is unprepared to address client issues. In some cases, clients have received HR-related information ahead of the HRBP. Unfortunately, the CHRO has operated in this manner for years, with HR employees often feeling isolated from information and not feeling like they are part of a coherent unit. Despite this, the CHRO has expressed to the HRBP a belief that they have a very effective working relationship with one another.

The HRBP recognizes that internal clients are frustrated by the HRBP's inability to assist with issues. The HRBP is concerned internal clients are losing trust in the HR function. What should the HRBP do to address this, given that the HRBP is still trying to address the CHRO’s poor communication?

Options:
A.

Send each client an email accepting full responsibility for the problems and promising to improve.

B.

Meet with each client individually to discuss what each client would like the HRBP to do to improve.

C.

Ask the CHRO to meet with each client to explain the reason for the frequent miscommunication.

D.

Conduct a survey of internal clients to measure the level of trust in the HR function.

Questions 14

The executive leadership team at a global IT company with over 300,000 employees in 140 countries decides they want more information about the state of the talent at the organization. They are concerned that they do not have enough insight about the talent pool across the organization. This has prevented HR from identifying and planning for retention risks and has caused delays in filling critical positions. Additionally, leaders across the organization lack an effective way to identify the best staff for their teams and must rely on recommendations from others. The VP of HR is asked to identify a talent management software solution and oversee its companywide implementation.

After the talent management software is implemented which action should the VP of HR take to assess whether it is helping leaders identify needed talent?

Options:
A.

Administer a survey to all leaders asking about their perceptions of the new talent management software.

B.

Ask the talent management team if the workload has changed since implementing the software.

C.

Send an email to all users asking them to share success stories of how the software helped them identify talent.

D.

Meet with leaders to ask how the software has changed their ability to identify the best performers.

Questions 15

Which is a fundamental characteristic of knowledge management in a learning organization?

Options:
A.

Intergroup development

B.

Centralized training function

C.

Continuous sharing of new information

D Frequent employee surveys

Questions 16

The president of a large company is planning to retire soon. The president has been with the company for 40 years, the longest tenure of any employee in the company, and has been president for the last 10 years. In addition to replacing its top leader, the company is also in the midst of conducting strategic planning for the next three years. The HR director has been placed in charge of overseeing the selection and transition process for the new president and has organized a search committee consisting of external board members. The search committee has identified three internal candidates for the position and must move forward with the process of selecting one to be president.

What should the HR director do in order to decrease the likelihood of candidates not selected for the job becoming upset and leaving the company?

Options:
A.

Develop a career path and development plan for all candidates to ensure they have a reason to stay.

B.

Suggest that the board of directors provide raises for all candidates regardless of whether they get the position.

C.

Meet with each candidate periodically to ensure they understand and are satisfied with the steps in the selection process.

D.

Suggest that the board of directors restructure the organization in such a way that all candidates will get a new position.

Questions 17

Which best describes a conflict in the workplace?

Options:
A.

Social conflict includes disagreement between peers such as competition.

B.

Horizontal strain is when negotiations have failed between the union and management.

C.

Intraorganizational conflict involves a formal dispute such as litigation.

D.

Subjective conflict cannot result in more than one solution.

Questions 18

The executive leadership team at a global IT company with over 300,000 employees in 140 countries decides they want more information about the state of the talent at the organization. They are concerned that they do not have enough insight about the talent pool across the organization. This has prevented HR from identifying and planning for retention risks and has caused delays in filling critical positions. Additionally, leaders across the organization lack an effective way to identify the best staff for their teams and must rely on recommendations from others. The VP of HR is asked to identify a talent management software solution and oversee its companywide implementation.

Which action should the VP of HR take first to identify a talent management software solution?

Options:
A.

Contact colleagues at similar organizations to ask which software solution they use.

B.

Ask the IT department for information related to the technological constraints of the organization.

C.

Conduct a needs analysis to understand the requirements needed to address the current risks.

D.

Determine the budget available for the purchase and implementation of the software system.

Questions 19

An HR director is preparing to meet with the company president because one of the top executives has been accused of gross misconduct. Which is the best recommendation the HR director can give the president to ensure a complete and credible investigation process?

Options:
A.

Engage a third-party resource to conduct the investigation.

B.

Follow the company's standard procedure for conducting investigations.

C.

Contact the appropriate governmental authority.

D.

Suggest the president speak with the executive before proceeding.

Questions 20

A start-up company specializing in technology is acquired by a larger international organization located in a foreign country. Following the acquisition, a manager from the international company schedules a virtual social hour so employees on the manager's team can bond outside of work hours. During the virtual social hour, employees from the start-up experience difficulties understanding the international employees due to language barriers. An employee from the start-up writes an inappropriate comment making fun of how the international employees speak intending to send it to a co-worker but accidentally sends the message to the whole team. The manager reports the employee's behavior to an HR specialist, who documents the incident. A few weeks later the HR specialist receives an email from the employee who sent the message indicating that the employee's manager is acting hostile toward the employee, and the employee's manager mentioned that the international company should never have acquired the start-up.

The HR specialist is concerned the manager's negative comment about the acquisition will lead to other employees having negative opinions about the acquisition. Which action should the HR specialist take to address this concern?

Options:
A.

Inform senior leadership that managers are sharing negative comments about the acquisition.

B.

Suggest that any employees who are anxious about the acquisition talk to HR about their concerns.

C.

Coach the manager regarding effective communication options.

D.

Ask the manager how many others saw the comment to understand how disruptive the comment might be.

Exam Code: SHRM-SCP
Certification Provider: SHRM
Exam Name: SHRM Senior Certified Professional
Last Update: Jul 20, 2025
Questions: 134

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