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Free ServiceNow CIS-PPM Practice Exam with Questions & Answers | Set: 2

Questions 11

Which of these tools allow you pinpoint over-allocated resources by viewing their negative availability values? (Choose two.)

Options:
A.

Project Workbench

B.

Resource Plan Logs

C.

Resource Allocation Workbench

D.

Resource Reports

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Questions 12

At a minimum, which role is required to view the summary of a project in the Details tab of Project Workspace?

Options:
A.

it_project_manager

B.

itil

C.

it_project_user

D.

it_portfolio_manager

Questions 13

When entering time worked into a time sheet, which feature is recommended to group different types of work (e.g., standard hours and overtime)?

Options:
A.

Rate type

B.

Bill rate

C.

Category

D.

Rate model

Questions 14

In which table can you find cost information for a specific fiscal period?

Options:
A.

cost_plan

B.

expense_line

C.

cost_plan_breakdown

D.

pm_project

Questions 15

If a user creates a new demand from the demand workbench, what state will the system save the record in?

Options:
A.

approved

B.

open

C.

draft

D.

qualified

Questions 16

Where do you define ‘Roles’ requested via resource plans?

Options:
A.

Resource roles under resource management.

B.

No need to define it differently, they are same are system roles

C.

Under skill management modules

D.

Roles under system security

Questions 17

Where are CAPEX and OPEX targets set for each fiscal year?

Options:
A.

Demand Workbench

B.

Cost Plans

C.

Portfolio Target

D.

Program Workbench

Questions 18

Demand managers can enhance a demand request by adding the following: (Choose three.)

Options:
A.

Requirements

B.

Change Requests

C.

Problems

D.

Decisions

E.

Stakeholders

Exam Code: CIS-PPM
Certification Provider: ServiceNow
Exam Name: Certified Implementation Specialist - Project Portfolio Management (PPM)
Last Update: Jul 10, 2025
Questions: 60
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