A known customer buys a TV that is delivered late. SAP Customer Data Platform is configured to ingest the customer data for late deliveries so that the business can react and keep good customer satisfaction metrics. Which type of customer profile is best to use in this scenario?
How can you delete a profile from SAP Customer Data Platform?
Which of the following flow controls are supported in CX flows? Note: There are 2 correct answers to this question.
What are two key capabilities that differentiate customer data platform (CDP) from other delivery platforms (e.g. CRM, Data Warehouse)? Note: There are 2 correct answers to this question.
For an incoming event, what value can SAP Customer Data Platform store for an active processing purpose status field?
What actions can you perform on a segment? Note: There are 2 correct answers to this question.
What kind of prediction can you select for a predictive indicator?
Note: There are 2 correct answers to this question.
Which metadata fields are supported by the event model? Note: There are 2 correct answers to this question.
What is the recommended way to obtain the application key and secret for authorization of REST API calls to SAP Customer Data Platform?
Which of the following is an example of first-party customer data?
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