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Free Salesforce Advanced-Administrator Practice Exam with Questions & Answers

Questions 1

Cloud Kicks uses a dashboard with multiple components based on Account, Case, and Opportunity reports. The system administrator adds a dashboard filter on Account Owner. When filtering the dashboard by Account Owner, records are now missing from several Opportunity components.

What is the recommended way for the system administrator to resolve this issue?

Options:
A.

Add a cross-filter to the Opportunity source reports.

B.

Use a custom report type for Accounts with or without Opportunities.

C.

On the Opportunity components, change the equivalent field.

D.

Create a joined Accounts and Opportunities report for the components.

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Questions 2

Universal Containers' support team wants to use Salesforce Knowledge to allow customers and the support team to have access to the product documentation. There are many different types of documentation with usage across the globe.

What feature should the administrator configure?

Options:
A.

Enable the Case Feed.

B.

Create article types.

C.

Define data categories and visibility.

D.

Setup record types and page layouts.

Questions 3

DreamHouse Realty has a rental team and a real estate team. The two teams have different safes processes and capture different client information on their opportunities.

How should an administrator extend the Opportunity object to meet the teams' different needs?

Options:
A.

Leverage Opportunities for the Real Estate Team and create a new custom object for the Rental Team Opportunities.

B.

Use separate record types, page layouts, and sales processes for the Rental and Real Estate Teams.

C.

Create Opportunity Teams for the Rental and Real Estate Teams and make appropriate fields visible to only the necessary team.

D.

Add a section for Rental and a section for Real Estate on the Opportunity Master Record Type to keep the information separate.

Questions 4

Cloud Kicks has Service end Soles Manager roles that need to be able to see a I Accounts. Currently, they each have their own custom profile. The organization-wide defaults are set to Private and a sharing rule share access to Accounts to the sales and service teams based on criteria.

What should the administrator do to allow the service and sales Manager to sec all Accounts?

Options:
A.

Configure a custom profile for each manager that gives them view All on Accounts.

B.

Set the organization-wide default for Accounts to Public Read Only.

C.

Create a permission set with view All to Accounts and assign it to the Service and Sales Managers.

D.

Move the Service and Sales Managers higher in the role hierarchy.

Questions 5

Which three fields should be used as filter criteria? Choose 3 answers

Options:
A.

A phone field that provides the full phone number of the seller.

B.

A multi-select picklist field that designates features of the listing.

C.

A number field that designates the square footage of the listing.

D.

A formula field that calculates a price for the listing.

E.

A picklist field that designates the county of the listing.

Questions 6

Sales reps end partner consultants at Cloud Kicks work on the same kinds of shoe deals. The administrator has been asked to ensure that the Profit new on the Opportunity object is available to sales reps and is hidden from partners using Field Level Security.

Which two features should the administrator use to fulfil this request?

Choose 2 answers

Options:
A.

Permission Set

B.

Record Type

C.

Organization-wide Defaults

D.

Profiles

Questions 7

An administrator has a request to write a report listing accounts that have sales from this year and that have a completed activity in the last 30 days.

What reporting feature should the administrator employ to provide only the list of accounts, without listing the details of the opportunities?

Options:
A.

Joined Report

B.

Cross-Filter

C.

Summary Report

D.

Filter Logic

Questions 8

At Ursa Major Solar, there is a custom object called Galaxy. The sales director wants users to only see certain field market.

What Lightning will satisfy this requirement?

Options:
A.

Record Detail Component

B.

Fields component

C.

Highlights Panel Component

D.

Path Component

Questions 9

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.

What could be the issue?

Options:
A.

A primary Account relationship Is required on a Contact regardless of the page layout settings.

B.

The Contact has Indirect relationships to other Accounts.

C.

The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.

D.

Private Contacts need to be enabled in Setup.

Questions 10

The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app and allows users to optionally use it to log in. The administrator would now like to look at how many users have successfully used it since it was rolled out.

What are two ways the administrator can get this information?

Choose 2 answers

Options:
A.

Run a session setting report, specifying login methods by user.

B.

Open the Login Access Policies in Setup which shows how many users are using MFA.

C.

Create a new view in Identity Verification History, specifying Method.

D.

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