Free IFMA CFM Practice Exam with Questions & Answers | Set: 6

The Facility Condition Index (FCI) is a key metric used in facility management to assess the condition of a facility. It is determined by:

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A lower FCI indicates a better-maintained facility, while a higher FCI suggests significant maintenance needs.

Why the other options are incorrect:

(B) Subtracting values does not produce a useful ratio.

(C) Dividing in the reverse order does not align with industry standards.

(D) Multiplying the values does not create a comparative index.

The FCI is commonly used in capital planning and budgeting decisions​.

Documenting lessons learned helps summarize decisions made during a project and guides future project planning (Option B).

Why Option B is Correct?

Lessons learned provide insights into what worked well and what should be avoided in future projects.

They support continuous improvement by ensuring best practices are documented and implemented in upcoming projects.

IFMA’s Project Management Core Competency emphasizes the importance of post-project reviews to refine future processes.

Why Other Options Are Incorrect?

Option A (Provides inputs to the project issue log): The issue log tracks current project problems, not lessons from past projects.

Option C (Provides key inputs for planning documents): Lessons learned are reviewed at the end of a project, not before it starts.

The Request for Information (RFI) is the first document that a facility manager should send to potential contractors. The IFMA Project Management competency states that before soliciting proposals, facility managers should gather relevant information to determine which vendors or contractors are qualified​.

RFI (B) gathers details on a contractor’s experience, capabilities, and past projects.

RFP (C) comes later and is only sent to pre-qualified contractors.

Pricing information (A) is premature before determining contractor qualifications.

Letter of Intent (D) is issued after selection, not in the initial phase.

Using an RFI ensures the facility manager only invites capable contractors, improving efficiency and project outcomes​.

Testing the cooling tower water and adjusting the frequency of chemical balancing (B) is the correct action, ensuring proper water treatment to prevent biological growth.

Regular monitoring and chemical treatment prevent Legionella and other microbial growth.

Why not other options?

(A) Scraping the walls does not address the root cause.

(C) Conducting a health survey is not an immediate maintenance action.

(D) Draining and flushing with warm water is excessive and not always necessary.

Light trespass occurs when excessive artificial lighting spills into unintended areas, disrupting nearby communities. The best practice is to adjust fixtures by reducing height, using shields, and angling lights downward to focus illumination where needed. This minimizes glare and light pollution without compromising safety or security​.

Fire doors should never be propped open (Option B) unless they have an automatic closing mechanism tied to the fire alarm system.

Why Option B is Correct?

Fire doors are designed to contain fires and prevent smoke from spreading.

Propping open fire doors compromises building safety and violates fire codes (NFPA 101 – Life Safety Code).

IFMA’s Emergency Preparedness & Business Continuity Core Competency highlights fire safety compliance as a critical FM responsibility.

Why Other Options Are Incorrect?

Option A (Can be propped open during the day): Fire doors must remain closed unless controlled by an approved automatic release mechanism.

Option C (Need to be locked when not in use): Fire doors should not be locked in a way that prevents emergency egress.

Environmental Health and Safety (EHS) focuses on people, property, and the environment (A).

EHS ensures workplace safety, regulatory compliance, and environmental responsibility.

Why not other options?

(B) Compliance and legal matters are components of EHS but do not encompass its full scope.

(C) Worker rights and policies relate more to labor laws than to environmental safety.

(D) Security and assets are more relevant to risk management.

The building envelope consists of exterior components that separate the interior from external conditions. The IFMA Building Systems competency defines the building envelope as exterior walls, roof, windows, and doors​.

Option B is correct as it includes all structural components that protect the interior environment.

Option A (Stairways) are part of the interior structure, not the envelope.

Option C (Corridors and circulation spaces) are inside the building.

Option D (Electrical and mechanical areas) are facility components but not part of the envelope.

The building envelope affects energy efficiency, insulation, and structural integrity​.

Key Performance Indicators (KPIs) are critical for evaluating service quality and contract compliance in outsourced property management. The IFMA Finance and Business competency highlights that KPIs should be pre-defined and monitored to ensure alignment with service agreements​.

Option A (KPIs) is correct because it ensures measurable service performance and accountability.

Option B (Non-compliance response) is important but secondary to setting clear KPIs.

Option C (Regulatory compliance) is a legal necessity, but not the primary focus of contract monitoring.

Option D (Incentives for innovation) is optional and not part of standard contract evaluation.

KPIs drive service efficiency, quality assurance, and contract compliance​.

The Incident Command System (ICS) is designed to manage any type of incident effectively, regardless of size. IFMA’s Risk Management competency includes emergency preparedness and response coordination​.

Option C is correct because ICS provides a standardized response structure adaptable to any situation.

Option A (Large Incidents Only) is incorrect because ICS applies to both small and large incidents.

Option B (Avoid Duplication) is a benefit but not the primary purpose.

Option D (Operational Staff Management) is a function but not the central goal.

ICS is widely used in disaster management, security incidents, and emergency response​.