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Free Huawei H19-321 Practice Exam with Questions & Answers | Set: 2

Questions 11

UniSTAR SCT configurator, "mixed with the device quotation." "How to host which service offering offer?"

Options:
A.

Technical Support Services

B.

Media retention service

C.

Device health check service

D.

Training & Certification Services

Huawei H19-321 Premium Access
Questions 12

which migration method below can achieve better smooth migration, but also cover more application scenarios, the main limitation is that there are more compatibility problems, you need to do detailed compatibility testing () before migration

Options:
A.

Migration based on application software features

B.

Migration based on volume management software features

C.

Host-based migration

D.

Network-based migration

Questions 13

In principle, maintenance services are sold according to service packages, and Hi-Care or Co-Care maintenance service packages are the smallest sales particles and cannot be sold separately.

Options:
A.

True

B.

False

Questions 14

What are the differences between desktop cloud and traditional PC? (Multiple choice)

Options:
A.

The original PC was cut into desktop terminals, networks, and data centers

B.

The original system and data are scattered on the personal desktop, and now concentrated in the desktop cloud data

C.

Exclusive resources become shared resources

D.

The server side has an additional layer of virtual resources

Questions 15

Which service items in co-care gold maintenance services are responsible for the delivery of channel partners. (Multiple choice)

Options:
A.

Remote support

B.

On-site problem handling

C.

On-site hardware replacement

D.

Hardware support (7*24*4H).

E.

Device health check

F.

Service Support Plans & Reports

Questions 16

quality management PDCA refers to planning, implementation, inspection, disposal.

Options:
A.

True

B.

False

Questions 17

When using the UniSTAR SCT Configurator to report the service fee, if you find that the "submitted" device quotation cannot be used, the "Generated Service Quotation" cannot be used "Features, what are some of the following issues that may exist? Correct answer (multiple choice)

Options:
A.

Quotations for the distribution of stockpiled goods

B.

The country in which the BOQ is located is not the current country

C.

The BOQ itself is the service BOQ

D.

BOQ is read-only SOQ (for example

E.

SCT imported change quotes).

F.

A BOQ is a split service quotation

Questions 18

The main room of the A and B level electronic information system computer rooms is directly equipped with external windows to ensure the lighting and ventilation of the main engine room.

Options:
A.

True

B.

False

Questions 19

For non-distributed products, which of the following customer support service products is a controlled sale? (Multiple choice)

Options:
A.

Single repair service

B.

Standard maintenance

C.

Basic maintenance

D.

Standard + maintenance

E.

Gold + Maintenance

Questions 20

Which type of disaster recovery plan does not include?

Options:
A.

Dual-active solution

B.

High availability scheme based on local display layer

C.

Storage virtualization of the mirroring scheme

D.

Synchronous replication scenario for disk display

Exam Code: H19-321
Certification Provider: Huawei
Exam Name: Huawei Certified Pre-sales Specialist - Service Solution
Last Update: Mar 28, 2025
Questions: 265