Free HRCI PHRi Practice Exam with Questions & Answers | Set: 4

An employee file serves as a reference point for HR and management when resolving issues and making decisions. This file typically contains records such as performance reviews, disciplinary actions, and other relevant documentation. According to HRCI, maintaining accurate employee records helps ensure consistency and provides factual information when handling employee-related decisions.

Determining hiring criteria is essential as the first step to set a clear understanding of the skills and qualifications required. According to HRCI, establishing criteria ensures alignment with job requirements, leading to more effective and fair recruitment practices.

Involving employees in the change process fosters ownership and reduces resistance. HRCI emphasizes that employee involvement in planning and implementation builds support for change, as employees feel their input is valued and are more likely to embrace the changes.

An effective attendance policy should clearly outline the types of paid and unpaid absences to ensure employees understand what is acceptable and what is not. According to HRCI, specifying the categories of absences helps promote transparency and allows for consistent application of the policy across the organization.