Master the Salesforce Certified Identity and Access Management Architect (WI24) Identity-and-Access-Management-Architect Exam with Confidence!

 Salesforce Identity Connect can map AD groups to Salesforce public groups, roles, profiles, and permission sets. These permissions control the access and visibility of data and features in Salesforce. References: Salesforce Identity Connect Implementation Guide

 Using SAML Federated Authentication, treating SAML sessions as high assurance, and raising the session level required for exporting reports is the solution that should be recommended. This solution ensures that users can only export reports when they log in using AD credentials, which provide a high level of identity verification. Users who log in using Salesforce credentials, which provide a standard level of security, can still view reports but not export them. To implement this solution, you need to configure SAML Federated Authentication with AD as the identity provider4, set the session security level for SAML assertions to high assurance5, and require high-assurance session security for exporting reports1. This solution also avoids the complexity and overhead of creating and managing custom permission sets or login flows.

The two scope values that an architect should recommend to UC are api and refresh_token. The api scope allows the app to access the Salesforce REST API and use custom objects and custom Apex code. The refresh_token scope allows the app to obtain a refresh token that can be used to get new access tokens without requiring the user to re-enter credentials. Option A is not a good choice because the custom_permissions scope allows the app to access custom permissions in Salesforce, but it does not affect how the app can access the REST API or avoid user re-authentication. Option D is not a good choice because the full scope allows the app to access all data accessible by the user, including the web UI and the API, but it may be unnecessary or insecure for UC’s requirement. References: OAuth 2.0 Web Server Authentication Flow, Digging Deeper into OAuth 2.0 on Force.com

Building an integration that performs a remote call-in to the Salesforce SOAP or REST API is the best way to provision Salesforce users as soon as they are approved in the helpdesk application. The API allows creating and updating user records with the approved profiles and permission sets. The other options are either not suitable or not sufficient for this use case. References: User SOAP API Developer Guide, User REST API Developer Guide

Use a custom connected app handler using Apex to dynamically allow access to the system based on whether the staff owns any open “classified” cases is the recommended solution for this scenario. A custom connected app handler is an Apex class that implements the ConnectedAppPlugin interface and can customize the behavior of a connected app. The custom handler can support new protocols or respond to user attributes in a way that benefits a business process. In this case, the custom handler can query the user’s open “classified” cases and grant or deny access to the classified information system accordingly. Use Apex trigger on case to dynamically assign permission sets that grant access when a user is assigned with an open “classified” case, and remove it when the case is closed is not a good solution, as permission sets are not related to SSO and cannot control access to external systems. Use custom SAML JIT provisioning to dynamically query the user’s open “classified” cases when attempting to access the classified information system is not feasible, as JIT provisioning is used to create or update user records in Salesforce, not in external systems. Use Salesforce reports to identify users that currently own open “classified” cases and should be granted access to the classified information system is not an automated solution, as it requires manual intervention and does not leverage SSO.

References: Certification - Identity and Access Management Architect - Trailhead, Create a Custom Connected App Handler, Manage Access Through a Custom Connected App Handler

To register and authenticate new customers on the website using Salesforce Identity, the identity architect should use Delegated Authentication and Embedded Login. Delegated Authentication is a feature that allows Salesforce to delegate the authentication process to an external service, such as a custom website, instead of validating the username and password internally. Embedded Login is a feature that allows Salesforce to embed a login widget into any web page, such as a custom website, to enable users to log in with their Salesforce credentials. The other options are not relevant for this scenario. References: Delegated Authentication, Embedded Login

 Experience Builder and Community Administration settings are the tools that allow branding the login and registration pages in Experience Cloud. Custom pages are not necessary for this use case. References: Architect Journey: Identity and Access Management Trailmix - Trailhead

 To authenticate and authorize Salesforce users with AWS, the identity architect should configure AWS as an OpenID Connect Provider. OpenID Connect is a protocol that allows users to sign in with an external identity provider, such as AWS, and access Salesforce resources. To enable this, the identity architect needs to configure an OpenID Connect Authentication Provider in Salesforce and link it to a connected app. The other options are not relevant for this scenario. References: OpenID Connect Authentication Providers, Social Sign-On with OpenID Connect

Adding the employee portal’s IP address to the trusted IP range for the connected app is the best way to restrict the connection to Salesforce only to the employee portal server. This will ensure that only requests from the specified IP range will be accepted by Salesforce for that connected app. Option B is not a good choice because using a digital certificate signed by the employee portal server may not be supported by Salesforce for OAuth username-password flow. Option C is not a good choice because adding the employee portal’s IP address to the login IP range on the user profile may not be sufficient, as it will still allow other users with the same profile to log in from that IP range. Option D is not a good choice because using a dedicated profile for the user that the employee portal uses may not be effective, as it will still allow other users with that profile to log in from any IP address. References: [Connected Apps], [OAuth 2.0 Username-Password Flow]

 Encrypting the SAML Request using a CA signed certificate and decrypting it on the IdP ensures that the request content is not altered or tampered with during transit. This also adds an extra layer of security and trust between the SP and the IdP. References: SAML Single Sign-On Overview, SAML Assertion Encryption