Universal Containers needs a team to perform periodic maintenance on the most complex products.
Which feature should the Consultant configure to meet this requirement?
Service resources at Universal Containers (UC) frequently work in more than one service territory.
The current scheduling policy looks only at primary territory. While UC still wants the optimizer to use
the service resource’s primary territory when scheduling, UC also wants the scheduling policy to look
at the resource'’s secondary service territories.
Which two scheduling policy changes should a Consultant recommend?
Choose 2 answers
Which Work Rule should a Salesforce Field Service Consultant use to assign Service Resources based on
related object records?
Universal Containers wants to prevent the lunch break from interfering with existing scheduled work.
How should a Consultant configure the Scheduling Policy to ensure a 30-minute lunch break that begins every day after 1 PM?
Technicians often need to generate a report in the customer's language.
Which configuration should the Consultant recommend to meet the requirement?
Northern Trail Outfitters (NTO) asks its clients for feedback on every service visit. NTO wants to dispatch the appropriate Technicians based on customer feedback.
What are two ways the Consultant can meet this requirement?
Choose ? answers
Northern Trail Outfitters is implementing drip feed dispatching. When testing the new functionality, the drip does not dispatch appointments as expected. A consultant is engaged to troubleshoot the issue.
What is preventing the drip feed from triggering?
A technician needs to get replacement part for damaged inventory on them for
an upcoming job.
To which object should the technician add a product request record?
A customer makes one appointment for the sales department, and another appointment for the service
department. The two appointments should be handled on the same day, but should be created as separate
appointments. In addition, the Technician must complete one appointment before starting the next. The agent
wants to make sure these two appointments are scheduled together and in sequence.
Which three things should the Consultant verify to ensure these requirements are met and simultaneous scheduling will occur?
Choose 3 answers
PDF + Testing Engine |
---|
$64 |
Testing Engine |
---|
$48 |
PDF (Q&A) |
---|
$40 |