Free Avaya 78950X Practice Exam with Questions & Answers | Set: 2

The Access Class will prevent a user from modifying skillset properties.

An Access Class will limit the Launchpad links a user may access.

The Access Class will be used to limit the user to report on specific contact center agents.

Access Classes will be used to limit a user to specific report groups.

Service Factor

Short call

Service Level

Display

The signed certificate needs in .pern format then imported into IP Office.

The signed certificate needs to be renamed to .crt and converted to pl2 format then imported into IP Office.

Use CA server Public or Private to generate the signed certificate.

Use an OpenSSL server to generate the CSR and a private key from the Openssl.cnf.

CA server used to generate the signed certificate must be an SMGR based Private CA.

It prevents over allocation of hard disk resources.

It improves hard disk performance.

It allows the Software Appliance image to be deployed faster.

It requires less disk space overall than Thin Provisioning.

The skillset threshold class must be created and assigned to the skillset in configuration.

The skillset threshold class must be created and applied to the agents servicing the skillset.

The skillset threshold class must be created and assigned to the skillset in Orchestration Designer.

The skillset threshold class must be created and assigned to the skillset in Real-Time displays.

It is not required for a VMware deployment.

It is included in the Avaya Contact Center Select Software Appliance

It is downloaded from PLDS.

It is supplied by the customer.

The Multimedia Contact Manager

The CCMA

The E-mail Manager

The outbound campaign Management Tool

RAN type variables

STRING type variables

MUSIC type variables

LANGUAGE type variables

WebLM

ADMIN

CCMA

REGISTRY

CCT