Free Avaya 37820X Practice Exam with Questions & Answers

Name: How to Pass 37820X Exams
Brand: Examstrack
SKU: 37820x
Price: 42 USD
Availability: InStock

Questions 1

Refer to the Scenario: H&H Ticket.

37820X Question 1

H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.

In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)

Options:

Button programming

Modify their personal directory.

Create personal short codes.

Correct their personal entry in the system directory.

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25-Jun-2025

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Questions 2

In an IP Office environment, which two can be run on the Vantage device? (Choose two.)

Options:

Vantage Connect Client

Avaya IX™ Workplace Client

Avaya Equinox® Attendant

IP Office Web Client

Questions 3

Your customer wants to create wallboards.

In addition to the Basic Avaya Call Reporting license, what is required to provide wallboard templates?

Options:

Realtime

Voice Recording Library

Custom reports

Agent Dashboards

Questions 4

Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)

Options:

Predictive Outbound

MMS Text Messages

Web Chat

Scanned Documents

Questions 5

You have completed your design for a customer who needs two analog lines for fax, reusing 50 digital telephones from their old system, 425 IP telephones (200 from their old system and 225 new), and 50 new SIP mobile users.

Based on this configuration of endpoints and users, which ports are required?

Options:

Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 225 customer provided PoE ports In a Layer 2 switch

Two analog ports and 50 digital ports in a IP Office 500 V2, 475 customer provided PoE ports In a Layer 2 switch

Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 425 customer provided PoE ports in a Layer 2 switch

Four analog ports and 50 digital ports In a IP Office 500 V2, 425 customer provided PoE ports In a Layer 2 switch

Questions 6

For an Avaya Spaces Basic level account, which statement Is true about the email address for Basic users?

Options:

Any email address will work for Basic level users.

The email domain name must match the company domain name.

An email address is not required for Basic level users.

The email address for Basic level users does not need to be unique.

Questions 7

Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?

Options:

Only Member level users and above can share files.

Only Owner/Admin level users can share files.

All levels of users can share files.

File sharing is not a capability within Avaya Spaces.

Questions 8

A Customer wants to clarify the maximum number of logged-in Agents in his virtualized ACCS with an How many agents can be logged-in to the Agent Desktop at the same time In a High-End solution?

Options:

150

250

350

450

Questions 9

Refer to the Scenario: H&H Tick.

37820X Question 9

Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?

Options:

A high availability deployment on three Dell servers

A high availability deployment on two Dell servers

A high availability deployment on two Portwell Cad servers

A virtualized high availability Hyper-V deployment

Questions 10

What are two reasons to use Voicemail Pro for recording? (Choose two.)

Options:

Each Avaya Contact Center Select voice agent license includes a recording license.

It provides reporting such as how many times a call was put on hold.

It offers live monitoring of voice and screens.

No additional licensing is needed to allow any user call recording via a button.