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Free ATD CPTD Practice Exam with Questions & Answers | Set: 2

Questions 11

Which coaching strategy is most likely to yield long-term results?

Options:
A.

Assign all new hires a mentor within the first six months in their role.

B.

Assign each high-potential employee an external leadership development coach.

C.

Ensure each talent development professional manages at least four coaching engagements each year.

D.

Coach leaders to make development a part of their everyday work.

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Questions 12

A TD professional at an online retail company is approached by one of the company ' s cloud services managers, who is concerned about the cloud services team ' s recent work performance. The manager states that the team members repeated the same mistakes from past teams. The TD professional performs a needs analysis and determines that the team members did not leverage information, best practices, and historical data recorded by past teams in the company ' s knowledge management system (KMS).

The TD professional determines that the team members are not motivated to use the KMS because they find it too time-consuming to access useful information.

How should the TD professional engage and/or motivate the team to utilize the KMS?

Options:
A.

Conduct interviews with current users to understand utilization behaviors.

B.

Provide prizes based on KMS usage statistics.

C.

Conduct KMS training with hands-on activities.

D.

Provide a " tip of the day " microlearning on KMS features.

E.

Create a publicized list of nonusers.

F.

Create a scavenger hunt with prizes for finding specific information in the KMS.

G.

Provide year-over-year KMS usage statistics to management.

Questions 13

A talent development (TD) professional has gained upper management ' s support to introduce individual development plans (IDPs) as a tool for employee development. Which first steps should the TD professional take to launch a successful IDP program?

Options:
A.

First link the IDP framework to the organization ' s mission statement; second collect and share data to show executives the impact of IDPs on employee skills development and attrition

B.

First, create an IDP framework that links to the organization ' s business strategy; second, support and educate managers on their role as they initiate the process with their direct reports

C.

First, create a company-wide communications plan to promote the program launch; second, educate employees on goal-setting best practices as they complete their IDPs

D.

First, create an IDP framework and formal check-in timeline; second require managers to submit IDP progress reports on a quarterly basis or risk having their network access blocked

Questions 14

Which approach would be most effective for managers to improve feedback conversations with their direct reports?

Options:
A.

Always deliver feedback in a private setting

B.

Schedule time daily for feedback sessions

C.

Homogenize feedback as much as possible

D.

Adapt feedback to the individual ' s needs

Questions 15

Which statement by a talent development professional best demonstrates concise, explicit, and clear information?

Options:
A.

We are scheduled for a break at 10 today.

B.

We will take a 15-minute break at 10 a.m. in the morning.

C.

Our break is from 10:00 to 10:15.

D.

Our break is scheduled for 10:00.

Questions 16

A TD professional at an online retail company is approached by one of the company ' s cloud services managers, who is concerned about the cloud services team ' s recent work performance. The manager states that the team members repeated the same mistakes from past teams. The TD professional performs a needs analysis and determines that the team members did not leverage information, best practices, and historical data recorded by past teams in the company ' s knowledge management system (KMS).

What should the TD professional do?

Options:
A.

Investigate barriers to team members accessing and using the KMS.

B.

Benchmark with other organizations to determine how they use their KMS.

C.

Survey team members to determine their understanding of how to utilize the KMS.

D.

Recommend replacing the existing KMS.

E.

Perform a root cause analysis of the work performance issue.

F.

Perform a mandatory retraining on the KMS.

G.

Recommend restructuring the content in the KMS, including its organization and presentation.

Questions 17

A loan manager in a large bank accessed a direct report ' s personal bank account in the bank ' s system out of curiosity. This direct report became aware of the unauthorized account access and consulted the human resources (HR) department. The HR manager initiates an ethics investigation and also asks the talent development (TD) department to determine whether a training solution is needed. The TD professional assigned to this task has never before been involved in any compliance and ethics situation.

What should the TD professional do?

Options:
A.

Review the laws and regulations regarding access to employee financial records.

B.

Review company rules regarding accessing customer data.

C.

Contact state regulators to determine if the loan manager ' s action is illegal.

D.

Research vendors specializing in ethics training.

E.

Review company policies on ethics and compliance.

F.

Consult with the TD professional ' s direct manager about what to do first.

G.

Consult with the compliance department.

Questions 18

When establishing a talent development (TD) department, how would the TD director best align the department ' s role to achieve the business strategy?

Options:
A.

Identify a learning management system that specifically tracks the number of learning solutions that are created for the business units

B.

Create a mission statement that explicitly states the department ' s endeavor to provide learning solutions that produce meaningful business results

C.

Develop a strategic workflow that includes daily, weekly, monthly, and quarterly tasks that cover all training and development disciplines

D.

Implement a strategy to recruit and hire a staff of TD professionals skilled in instructional design, e-learning software, facilitation, and evaluation

Questions 19

An organization with high turnover had attempted to reduce turnover by increasing wages and paid time off. A year later, the turnover rate had not changed. Which is the best approach for solving the issue?

Options:
A.

Complexity theory

B.

Systems thinking

C.

Organizational change theory

D.

Six Sigma

Questions 20

At the end of a course, the instructor provides a tip sheet with diagrams on how to configure an application. Which of Gagne’s events is the instructor applying?

Options:
A.

Deliver and implement content.

B.

Assess performance.

C.

Provide feedback.

D.

Enhance retention and transfer.

Exam Code: CPTD
Certification Provider: ATD
Exam Name: The Certified Professional in Talent Development
Last Update: May 23, 2026
Questions: 170

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