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Free Apple SVC-16A Practice Exam with Questions & Answers | Set: 2

Questions 11

Which two components inside an iMac are energized if the computer is plugged in, even when the computer is turned off? (Select two.)

Options:
A.

Logic board

B.

Hard drive

C.

Memory

D.

Speakers

E.

Power supply

F.

LCD

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Questions 12

What should be done to protect the Thunderbolt and USB 3 port during handling or shipment of the Mac Book Pro (Retina, 13-inch, Late 2012, Early 2013 and Late 2013 logic board?

Options:
A.

Install screws on logic board.

B.

Immediately place logic board into ESD bag to protect ports.

C.

Install port covers over the ports

D.

Use Kapton tape cover the ports and the C-shapedEMI ground tabs

Questions 13

Apple recommends a DIMM installation scheme for the Mac Pro (Late 2013) that:

Options:
A.

Increases processing power

B.

Enhances graphics processing

C.

Optimizes system cooling

D.

Enables use of special memory modules

Questions 14

What is the minimum version of OS X required required to use the AirPort Utility to configure an AirPort Extreme 802.1 lac?

Options:
A.

OSXv10.7.5

B.

OSXv10.7.2

C.

OSXv10.6.8

D.

OSXv10.8.4

Questions 15

Which of the following tools is a quick system-level diagnostic test used to verify module presence and sensor readings?

Options:
A.

Apple Service Diagnostic (ASD)

B.

Notebook Adapter Diagnostic (NAD)

C.

MacResource Inspector (MRI)

D.

Cooling System Diagnostic (CSD)

Questions 16

Which THREE of the following items are appropriate to use for ESD prevention?

Options:
A.

Metal work surface

B.

Power supply discharge tool

C.

Grounded work mat

D.

Wrist strap and cord

E.

Wireless wrist strap

F.

Static-shielding bags

Questions 17

The Mac Pro (Late 2013) enclosure is made of the following polished material that must be handled with care to avoid scratching:

Options:
A.

plastic

B.

acrylic

C.

titanium

D.

aluminum

Exam Code: SVC-16A
Certification Provider: Apple
Exam Name: Apple Service Fundamentals
Last Update: Mar 28, 2025
Questions: 57

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