Weekend Sale 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: sale65best

Free APMG-International Change-Management-Foundation Practice Exam with Questions & Answers | Set: 3

Questions 21

According to Morgan, what metaphor describes an organization where formal management of change is impossible?

Options:
A.

Flux and transformation

B.

Machines

C.

Political systems

D.

Brains

APMG-International Change-Management-Foundation Premium Access
Questions 22

When building a change delivery scorecard, which of the different views on value are achieved through a measurable increase in sales?

Options:
A.

Financial

B.

Customer

C.

Internal

D.

Learning & Growth

Questions 23

Which of the following statements about building and maintaining engagement throughout change are true?

1.Engaging people in change is simple and routine

2.A simple formula can be applied for all change situations

Options:
A.

Only 1 is true

B.

Only 2 is true

C.

Both 1 and 2 are true

D.

Neither 1 nor 2 is true

Questions 24

Which should always be the first step in the Continuous Change Management Cycle?

Options:
A.

Ideas

B.

Prioritization

C.

Discovery

D.

Action

Questions 25

Which statement describes ‘confirmation bias’?

Options:
A.

People like continuity and find ways to avoid change

B.

People pay most attention to facts agree with their current opinions

C.

People assume that information that is easy to access will be the most important

D.

People allow their ideas to be shaped by what most other people are starting to believe

Questions 26

Which of the following statements about effective communication and engagement approaches that appeal to hearts and minds are true?

1.Actively responding to contributions makes people feel valued

2.Decisions are based solely on rational reasoning

Options:
A.

Only 1 is true

B.

Only 2 is true

C.

Both 1 and 2 are true

D.

Neither 1 nor 2 is true

Questions 27

An organization has decided to roll out the transition to a new software application one department at a time. What type of delivery strategy is being adopted?

Options:
A.

Big Bang

B.

Phased

C.

Voluntary Adoption

D.

Many small incremental/iterative releases

Questions 28

Which characteristic can be tracked using Mayfield’s stakeholder radar technique?

Options:
A.

The power/influence that a stakeholder has in a change throughout its lite

B.

The changes in roles and responsibilities during engagement

C.

The interest that a stakeholder has in a change through its life.

D.

Change in the stakeholder’s engagement needs and domain

Questions 29

Which action is a suitable response when resistance to change is shown through sabotage?

Options:
A.

Allocate important change tasks to the saboteurs

B.

Ensure saboteurs are excluded from any involvement with the change

C.

Ignore the saboteurs and hope that people will NOT be influenced

D.

Accept that deliberate attempts to undermine change are inevitable