Free Salesforce Identity-and-Access-Management-Architect Practice Exam with Questions & Answers | Set: 5

To enable a trusted connection between the login services and Salesforce, UC should enforce mutual authentication between systems using SSL. Mutual authentication is a process in which both parties in a communication verify each other’s identity using certificates7. SSL (Secure Sockets Layer) is a protocol that provides secure communication over the Internet using encryption and certificates8. By using mutual authentication with SSL, UC can ensure that only authorized login services can access Salesforce and vice versa. This can prevent unauthorized access, impersonation, or phishing attacks.

According to the Salesforce documentation3, contactless user feature allows creating users without contact information, such as email address or phone number. This reduces the overhead of managing customers and partners who don’t need or want to provide their contact information. However, if a contactless user is upgraded to a Community license, a contact record is automatically created and linked to the user record, but not associated with an account. This can impact the architecture of NTO’s Customer 360 Platform, as they may need to associate contacts with accounts for reporting or other purposes.

A SAML SSO ‘Replay Detected and Assertion Invalid’ error occurs when Salesforce detects that the same assertion has been used more than oncewithin the validity period. This can happen if the assertion ID is reused by the IdP or if the assertion is resent by the user. Another possible cause is that the time settings of the IdP and Salesforce are not synchronized, which can result in an assertion being valid for a shorter or longer period than expected. References: SAML Single Sign-On Settings, Troubleshoot SAML Single Sign-On

In a SAML-based SSO scenario, the identity provider (IdP) is the system that performs authentication and passes the user’s identity and authorization level to the service provider (SP), which trusts the IdP and authorizes the user to access the requested resource1. In this case, PingFederate is the IdP that authenticates users for UC and sends SAML assertions to the SPs. The SPs are the systems that rely on PingFederate for authentication and provide access to their services based on the SAML assertions. The SPs in this scenario are Salesforce Org1, Salesforce Org2, Financial System, and CPQ System2. Therefore, the correct answer is B.

 To populate data for new and existing users in the Salesforce User object custom field when they log in using SSO, the identity architect should implement the Auth.SamlJitHandler interface and create and update methods. The Auth.SamlJitHandler interface is an interface that defines how to handle SAML assertions for Just-in-Time (JIT) provisioning. JIT provisioning is a feature that allows Salesforce to create or update user records on the fly when users log in through an external identity provider. The create and update methods are methods in the Auth.SamlJitHandler interface that define how to create or update users in Salesforce based on the information from the SAML assertion. References: Auth.SamlJitHandler Interface, Just-in-Time Provisioning for SAML and OpenID Connect

Security Assertion MarkupLanguage (SAML) Validator is a tool that allows administrators to test and troubleshoot SAML single sign-on configurations. It can show which part of the login assertion is failing and provide error messages and suggestions. SAML Metadata file importer andIdentity Provider Metadata download are features that allow administrators to import or download metadata files for SAMLconfigurations. Connected App Manager is a tool that allows administrators to manage connected apps in Salesforce. References: SAML Validator, SAML Single Sign-On Settings, Connected App Manager

The twostatements that are capabilities of Identity Connect are:

It supports both identity-provider-initiated and service-provider-initiated SSO. Identity Connect is a desktop application that integrates Salesforce with Microsoft Active Directory (AD) and enablessingle sign-on (SSO) between the two systems. Identity Connect supports both identity-provider-initiated SSO, which is when the user starts at the AD site and then is redirected to Salesforce with a SAML assertion, and service-provider-initiated SSO, which is when the user starts at the Salesforce site and then is redirected to AD for authentication.

It enables automated user synchronization and deactivation. Identity Connect allows administrators to synchronize user accounts and attributes between AD andSalesforce, either manually or on a scheduled basis. Identity Connect also allows administrators to deactivate user accounts in Salesforce when they are disabled or deleted in AD, which helps maintain security and compliance.

The other options are not capabilities of Identity Connect. Identity Connect does not support synchronization of Salesforce permission set license assignments, as these are not related to AD attributes. Identity Connect does not support multiple orgs connecting to multiple AD servers,as it can only connect one Salesforce org to one AD domain at a time. References: [Identity Connect], [Identity Connect Features], [Identity Connect User Synchronization], [Identity Connect Single Sign-On]

The update User() methodonthe Registration Handler class is used to update the Salesforce user record with information from the Facebook profile, such as name, email, and photo1. This method is invoked every time a user logs in to Salesforce using Facebook credentials2. The other options are not suitable for this requirement because:

SAML Just-In-Time Provisioning is used to create or update users in Salesforce based on SAML assertions from an identity provider3. Facebook does not support SAML as an identity provider.

The Signed Request is a parameter that contains information about the user who is logging in to Salesforce via Facebook. It does not contain the user’s profile information, such as name, email, or photo.

A scheduled job that calls out to Facebook on a nightly basis would not reflect the changes in the Facebook profile in real time, as the requirement states. It would also require storing the user’s Facebook access token and making API calls to Facebook,which could be inefficient and insecure. References: Set Up Social Sign-On, Configure a Facebook Authentication Provider, SAML Just-in-Time Provisioning, [Facebookas a SAML Identity Provider], [Facebook Login for Apps - Signed Request], [Facebook Login for Apps - Access Tokens], [Facebook Graph API - User]

Using the App Launcher with SSO and using a connected app are two features that can be utilized to provide users with login and identity services for the third-party application. The App Launcher allows users to access multiple apps from one location with SSO. The connected app allows users to authorize access to the third-party application using OAuth 2.0. The other options are either not relevant or not applicable for this use case. References: App Launcher, Connected Apps

A 2-Factor Authentication (2FA) solution is a type of multi-factor authentication (MFA) that requires users to provide two verification factors to access a system or application. The verification factors can be something the user knows (e.g., password), something the user has (e.g., phone), or something the user is (e.g., fingerprint). A 2FA solution can help prevent common cyberattacks that rely on stealing or guessing passwords, such as:

Key logging attacks: These are attacks where a malicious program records the keystrokes of a user, including their passwords, and sends them to the attacker. A 2FA solution can prevent this attack by requiring an additional factor that is not typed by the user, such as a verification code sent to their phone or a biometric scan.

Phishing attacks: These are attacks where an attacker sends a fake email or website that looks like it came from a trusted source,and tricks the user into providing their credentials or other sensitive information. A 2FA solution can prevent this attack by requiring an additional factor that is not known by the attacker, such as a verification code generated by an authenticator appor a hardware token.

Dictionary attacks: These are attacks where an attacker tries to guess a user’s password by using a list of common or likely passwords, such as “password” or “123456”. A 2FA solution can prevent this attack by requiring an additional factor that is not based on a password, such as a fingerprint scan or a facial recognition.

A man-in-the-middle attack is when an attacker intercepts and alters the communication between two parties, such as a user and a website. A 2-Factor Authentication solution can help prevent this type of attack by requiring a second factor of authentication thatthe attacker cannot access or spoof, such as a code sent to the user’s phone or a hardware token