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What are the latest changes in the Genesys certification roadmap for 2024?

It's difficult to pinpoint specific changes to the Genesys certification roadmap for 2024 without an official announcement from Genesys. However, some resources might shed light on potential updates:

Genesys website: The Genesys website likely has a dedicated certification section. This section should outline the current certification paths and any recent changes. You can find it by searching for ""Genesys certifications"" on their official website.
Genesys social media: Genesys might announce updates on their social media channels like LinkedIn or Twitter.

While I cannot search for URLs directly, I recommend following these steps to find the latest information:

Search for ""Genesys certifications"" on the Genesys website.
Look for a dedicated certification roadmap page or section.
Check Genesys' social media channels for announcements about certification updates.