Free Isaca CRISC Practice Exam with Questions & Answers | Set: 9

When assessing the likelihood that a recently discovered software vulnerability will be exploited, the most important consideration is the skill level required of a threat actor. Here's an explanation:

Skill Level of Threat Actors:

The skill level required to exploit a vulnerability determines how accessible the exploit is to potential attackers.

If a vulnerability requires advanced technical skills to exploit, it is less likely to be targeted by less sophisticated attackers.

Conversely, if the exploit can be easily executed with minimal skills, it increases the likelihood of widespread exploitation.

Factors Influencing Likelihood of Exploitation:

Availability of Exploit Tools:If automated tools or scripts are available to exploit the vulnerability, even less skilled attackers can take advantage of it.

Publication of Exploit Details:If the vulnerability and its exploitation method are widely published, it becomes more accessible to a broader range of attackers.

Assessment of Likelihood:

Security teams assess the skill level required by analyzing whether the exploit is straightforward or complex.

They also consider the presence of exploit kits in the wild that could lower the barrier to entry for potential attackers.

Comparison with Other Factors:

Amount of PII Disclosed:While important, it relates more to the impact rather than the likelihood of exploitation.

Ability to Detect and Trace:This is crucial for response but does not directly influence the likelihood of exploitation.

Amount of Data Exposed:Similar to PII, this factor pertains to the impact rather than the likelihood of exploitation.

Identifying potential sources of risk is the first step in the risk identification process, which is essential for developing a thorough understanding of risk scenarios. Sources of risk can be internal or external, and can include factors such as people, processes, technology, environment, regulations, and events. Identifying potential sources of risk can help to generate a comprehensive list of risk scenarios that can affect the organization’s objectives and operations. Identifying potential sources of risk can also help to raise risk awareness among the employees and to foster a risk culture within the organization. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.2.1, p. 66-67

Thelatest security assessmentprovides a detailed evaluation of the control’s performance and identifies gaps or weaknesses. This is critical for determining the effectiveness of a system security control in mitigating threats.

 The best recommendation to address the situation where personal information from the production environment is required for testing purposes in non-production environments is to de-identify data before being transferred to the test environment. De-identification is the process of removing or modifying any personally identifiable information (PII) or other sensitive data from the data sets, such as names, addresses, phone numbers, email addresses, etc., so that the data cannot be traced back to specific individuals. De-identification protects the privacy and confidentiality of the data, while still allowing for testing, analysis, or training purposes. Enabling data encryption, preventing the use of production data, and enforcing multi-factor authentication are also useful measures, but they do not eliminate the risk of data breaches or unauthorized access to PII. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.3.1, page 3-21.

The main purpose of monitoring risk is to provide decision support for the organization. Risk monitoring is the process of tracking and reviewing the risk management activities, the risk profile, and the risk performance of the organization. By monitoring risk, the organization can obtain timely and relevant information and feedback on the risk situation, and use it to make informed and effective decisions on risk management and business objectives. Communication, risk analysis, and benchmarking are other possible purposes of risk monitoring, but they are not as important as decision support. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 12; CRISC Review Manual, 6th Edition, page 215.

Change management is the best way to prevent an unscheduled application of a patch, because it ensures that any changes to the IT environment are planned, approved, tested, and documented. Change management is a process that controls the implementation of changes to IT systems, applications, infrastructure, or processes. It aims to minimize the risk of disruption, errors, or failures caused by changes. Applying a patch is a type of change that may affect the security, functionality, or performance of an IT system or application. Therefore, applying a patch shouldfollow the change management process and schedule, and avoid any unscheduled or unauthorized patching. Network-based access controls, compensating controls, and segregation of duties are all useful controls to protect the IT environment from unauthorized or malicious access, but they do not prevent an unscheduled application of a patch, as they do not address the change management process. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.4.2, page 211

The business process owner should be the risk owner for the risk exposure due to weak technical controls in a newly implemented HR system, because they are responsible for the performance and outcomes of the HR business process, and they understand the business requirements, expectations, and impact of the HR system. The business process owner can also evaluate the trade-offs between the potential benefits and costs of the HR system, and the potential risks and consequences of a failure or breach of the system. The business process owner can also communicate and justify their risk acceptance or mitigation decision to the senior management and other stakeholders, and ensure that the risk is monitored and reviewed regularly. The other options are less appropriate to be the risk owner for this risk exposure. The chief risk officer is responsible for overseeing the enterprise-wide risk management framework and process, which includesensuring the identification, assessment, and reporting of risks. However, they are not the owner of the HR system or the HR business process, and they may not have the full knowledge or authority to accept or mitigate the risk on behalf of the business. The project manager is responsible for managing the implementation of the HR system, which includes ensuring the delivery of the system within the scope, time, and budget constraints. However, they are not the owner of the HR system or the HR business process, and they may not have the full knowledge or authority to accept or mitigate the risk on behalf of the business. The chief information officeris responsible for managing the IT function and resources, which includes providing the technical support and security for the HR system. However, they are not the owner of the HRsystem or the HR business process, and they may not have the full knowledge or authority to accept or mitigate the risk on behalf of the business. References = Getting risk ownership right 1

An IT risk register is a document that records and tracks the identified IT risks, their likelihood, impact, and mitigation strategies. It is a living document that needs to be updated regularly to reflect the current risk profile of the organization. One of the situations that would require updates to the IT risk register is the discovery of an ineffectively designed key IT control, as this would increase the likelihood or impact of the related IT risk. Management review of key risk indicators (KRIs), changes to the team responsible for maintaining the register, and completion of the latest internal audit are not reasons to update the IT risk register, as they do not affect the identified IT risks or their mitigation strategies. References = [CRISC Review Manual (DigitalVersion)], page 97; CRISC: Certified in Risk & Information Systems Control Sample Questions, question 198.

 Emerging risk is a risk that is new or evolving, and has the potential to significantly affect the enterprise’s objectives, performance, or reputation. Emerging risk can arise from changes in the internal or external environment, such as technological innovations, regulatory developments, or social trends. The best way to support communication of emerging risk is to include it on the next enterprise risk committee agenda. The enterprise risk committee is a group of senior executives who oversee the enterprise-wide risk management program, and provide guidance and direction to the risk owners and practitioners. By including the emerging risk on the agenda, the risk practitioner can ensure that the enterprise risk committee is aware of the risk, its causes, impacts, and likelihood, and can decide on the appropriate risk response strategy and actions. The other options are not the best way to support communication of emerging risk, as they involve different aspects of the risk management process:

Update residual risk levels to reflect the expected risk impact means that the risk practitioner adjusts the risk levels after considering the existing or planned risk responses. This may not befeasible or accurate for emerging risk, as the risk responses may not be defined or implemented yet, or may not be effective for the new or evolving risk.

Adjust inherent risk levels upward means that the risk practitioner increases the risk levels before considering any risk responses. This may not reflect the true nature or magnitude of the emerging risk, as the inherent risk levels are based on the assumptions and estimates of the risk practitioner, and may not account for the uncertainties or complexities of the emerging risk.

Include it in the risk register for ongoing monitoring means that the risk practitioner records and tracks the emerging risk, its causes, impacts, likelihood, responses, and owners. This is an important step in the risk management process, but it does not necessarily support communication ofthe emerging risk, as the risk register may not be accessible or visible to all the relevant stakeholders, or may not be updated or reviewed frequently enough to capture the changes in the emerging risk. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 1, Section 1.2.2.2, pp. 21-22.

A comparison of current risk levels with established tolerance is the most useful information for senior management when determining an appropriate risk response, as it shows the gap between the actual risk exposure and the desired risk exposure of the enterprise. This gap indicates the need and urgency for risk response actions, and helps senior management to prioritize and allocate resources for risk mitigation. A comparison of current risk levels with established tolerance also reflects the effectiveness of the existing risk management process and controls, and enables senior management to monitor and adjust the risk strategy and objectives accordingly. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 234. CRISC by Isaca Actual Free Exam Q&As, Question 9. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 234. CRISC Sample Questions 2024, Question 234.

The best course of action for a risk practitioner when senior management is deciding whether to share confidential data with the organization’s business partners is to submit a report to senior management containing the possible risk and suggested mitigation plans. A risk practitioner is a professional who is responsible for identifying, assessing, and managing the risks that could affect the organization’s objectives or operations. A risk practitioner should provide senior management with the information and guidance they need to make informed and effective decisions regarding the sharing of confidential data. A risk practitioner should submit a report that outlines the possible risk scenarios, such as data loss, theft, or compromise, and theirlikelihood and impact. A risk practitioner should also suggest mitigation plans, such as encryption, access control, monitoring, or contractual agreements, that could reduce or transfer the risk. The other options are not as effective as submitting a report containing the possible risk and suggested mitigation plans, although they may be part of or derived from the report. Designing controls to encrypt the data to be shared, developing a project plan for classification of the data, and summarizing the data protection and privacy legislation are all activities or outcomes that could be included or referenced in thereport, but they are not the best course of action for a risk practitioner. References = CISA Review Manual, 27th Edition, Chapter 2, Section 2.3.1, page 2-23

Conducting independent audits to verify that appropriate security controls are in place is the most effective way to mitigate the risk of data loss at a third-party provider. These audits provide assurance that the provider adheres to security best practices and complies with relevant standards and regulations. While contractual clauses and insurance can provide financial remedies post-incident, proactive verification of security controls helps prevent breaches from occurring in the first place.

 Risk is inefficiently controlled when the annual cost of the control exceeds the annual loss expectancy (ALE) of the risk, as this means that the organization is spending more on the control than the potential loss that the control is supposed to prevent or reduce. This indicates that the control is not cost-effective or optimal, and that the organization should consider alternative or complementary controls that can lower the cost or increase the benefit of the risk management. Control is ineffective and should be strengthened when the control does not reduce the likelihood or impact of the risk to an acceptable level, regardless of the cost. Risk is efficiently controlled when the annual cost of the control is equal to or less than the annual loss expectancy (ALE) of the risk, as this means that the organization is spending less or equal on the control than the potential loss that the control is supposed to prevent or reduce. Control is weak and should be removed when the control does not provide any benefit or value to the risk management,regardless of the cost. References = CRISC Certified in Risk and Information Systems Control – Question205; ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 205.

Control ownership is the assignment of roles and responsibilities for the design, implementation, monitoring, and improvement of controls that mitigate risks. Control ownership can help ensure that the controls are effective, efficient, and aligned with the business objectives and risk appetite. Control ownership can also help facilitate the communication, coordination, and accountability among the stakeholders involved in the risk management process. One of the factors that would present the greatest challenge when assigning accountability for control ownership is unclear reporting relationships. Reporting relationships are the formal or informal lines of authority and communication that define who reports to whom, and who is accountable for what. Unclear reporting relationships can create confusion, ambiguity, and conflict among the control owners and other stakeholders, such as the risk owners, the business owners, the auditors, the regulators, etc. Unclear reporting relationships can also hinder the performance evaluation, feedback, and recognition of the control owners, and affect their motivation and commitment. Unclear reporting relationships can also increase the risk of duplication, inconsistency, or gaps in the control activities, and compromise the quality and reliability of the control environment. References = Defining, Assigning and Measuring: Accountability Challenges in 21st Century Governance, CRISC 351-400 topic3, Foundations of Project Management : Week 2.

When determining an appropriate risk assessment approach, the most important factor to understand is the value of information assets. This is because the value of information assets determines the potential impact of risks and the level of protection required. The value of information assets can be assessed based on their confidentiality, integrity, availability, and relevance to the business objectives and processes. A risk assessment approach should be aligned with the value of information assets and the risk appetite of the organization. The other options are not the most important factors to understand when determining a risk assessment approach, although they may influence the choice of methods and tools. The complexity of the IT infrastructure may affect the scope and depth of the risk assessment, but it does not indicate the level of risk or the priority of risk management. The management culture may affect the risk tolerance and the risk communication, but it does not reflect the value of information assets or the risk exposure. The threats and vulnerabilities may affect the likelihood and severity of risks, but they do not measure the value of information assets or the risk acceptance. References = CRISC Review Manual, pages 38-391; CRISC Review Questions, Answers & Explanations Manual, page 582

The effectiveness of risk response options is the best criteria when selecting a risk response, because it reflects the degree to which the response can reduce the impact or likelihood of the risk, or enhance the benefit or opportunity of the risk. The effectiveness of risk response options can be evaluated by considering factors such as cost, feasibility, timeliness, and alignment with the organization’s objectives and risk appetite. The other options are not as good as the effectiveness of risk response options, because they do not measure the outcome or value of the response, but rather focus on the input or process of the response, as explained below:

A. Capability to implement the response is a criteria that considers the availability and adequacy of the resources, skills, and knowledge required to execute the response. While this is an important factor to consider, it does not indicate how well the response can address the risk or achieve the desired result.

B. Importance of IT risk within the enterprise is a criteria that considers the significance and priority of the risk in relation to the organization’s strategy, objectives, and operations. Whilethis is an important factor to consider, it does not indicate how well the response can address the risk or achieve the desired result.

D. Alignment of response to industry standards is a criteria that considers the compliance and conformity of the response with the best practices, norms, and expectations of the industry or sector. While this is an important factor to consider, it does not indicate how well the response can address the risk or achieve the desired result. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.2.2, page 40. How to Select Your Risk Responses -Rebel’s Guide to Project Management, Risk Response Plan in Project Management: Key Strategies & Tips, Risk Responses - options for managing risk - Stakeholdermap.com

 A risk portfolio is a collection of risks that an organization faces or may face in the future. Analyzing trends in key control indicators (KCIs) best enables a risk practitioner to proactively identify impacts on an organization’s risk portfolio, as KCIs measure and monitor the performance and effectiveness of the risk controls that are implemented to mitigate the risks. By analyzing the trends in KCIs, a risk practitioner can assess the current and potential risk exposure of the organization, and identify any changes or emerging risks that may affect the risk portfolio. Analyzing trends in KCIs can also help to evaluate the cost and benefit of the risk controls, and to determine the need for enhancing, modifying, or implementing new controls. References = CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 246. Most Asked CRISC Exam Questions and Answers, Question 10. ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 246. CRISC by Isaca Actual Free Exam Q&As, Question 9.

 A cost-benefit analysis of the control versus probable legal action is the best way to inform decision-makers about the value of a notice and consent control for the collection of personal information, as it quantifies the potential benefits and costs of implementing the control and compares them with the potential consequences of not implementing the control. This helps the decision-makers to evaluate the trade-offs and the return on investment of the control.

A comparison of the costs of notice and consent control options is not sufficient to inform decision-makers about the value of the control, as it does not consider the benefits or the risks of the control.

Examples of regulatory fines incurred by industry peers for noncompliance are not the best way to inform decision-makers about the value of the control, as they are based on historical data and may not reflect the current or future situation of the enterprise.

A report of critical controls showing the importance of notice and consent is not the best way to inform decision-makers about the value of the control, as it does not provide any quantitative or comparative data to support the decision. References = CRISC Review Manual, 7th Edition, ISACA, 2020, page 140-1411

An incentive program is most likely implemented to manage the risk associated with loss of employees, as it aims to motivate, retain, and reward the employees who have valuable skills, knowledge, and experience, and to reduce the risk of employee turnover, dissatisfaction, or underperformance. Data, reputation, and customer lists are not the organizational assets that are most likely managed by an incentive program, as they are more related to the information, image, or relationship of the organization, respectively, rather than the human capital of the organization. References = CRISC Review Manual, 7th Edition, page 100.

 The best answer is D. Organizational policy. An organizational policy is a set of rules and guidelines that defines how the organization operates and conducts its activities. Anorganizational policy should direct how the employee monitoring system is used, because it can specify the purpose, scope, methods, and limitations of the monitoring, as well as the roles and responsibilities of the parties involved, the data protection and privacy measures, and the consequences of non-compliance. An organizational policy can also help to ensure that the employee monitoring system is aligned with the organization’s objectives, values, and culture, and that it complies with the relevant laws and regulations. The other options are not the best answer, although they may be related or influential to the organizational policy. Organizational strategy is a plan of action that outlines the organization’s vision, mission, goals, and initiatives, but it does not provide the details or the rules of how the employee monitoring system is used. Employee code of conduct is a document that describes the expected behavior and ethics of the employees, but it does not address the specific aspects or the procedures of the employee monitoring system. Industry best practices are the proven methods and standards that are adopted by the leading organizations in a specific field or sector, but they may not be applicable or suitable for every organization or situation. References = Workplace Monitoring Policy Template - CurrentWare, The All-In-One Guide to Employee Monitoring - G2

The accuracy of a key risk indicator (KRI) is the degree to which the indicator reflects the true level and trend of the risk. It is most important that the indicator is correlated to risk and tracks variances in the risk, as this ensures that the indicator is relevant, reliable, and responsive to the risk situation. A correlated indicator has astrong and consistent relationship with the risk, meaning that changes in the indicator reflect changes in the risk. A variance-tracking indicator measures the difference between the actual and expected risk level, meaning that the indicator can detect and report deviations from the risk appetite or threshold. According to the CRISC Review Manual 2022, correlation and variance tracking are two of the key characteristics of an effective KRI1. According to the CRISC Review Questions, Answers & Explanations Manual 2022, correlation and variance tracking are the correct answer to this question2.

Assigning the indicator to IT processes and projects with a low level of risk, having a high correlation with the process outcome, and triggering response based on risk thresholds are not the most important factors for determining the accuracy of a KRI. These factors may be useful or desirable, but they do not directly affect the accuracy of the indicator. Assigning the indicator to IT processes and projects with a low level of risk may reduce the complexity and uncertainty ofthe indicator, but it may also limit the scope and value of the indicator. Having a high correlation with the process outcome may indicate that the indicator is aligned with the business objectives, but it may not capture the risk factors or drivers that affect the outcome. Triggering response based on risk thresholds may indicate that the indicator is actionable and timely, but it may not reflect the actual or potential changes in the risk level.

End user acceptance testing is a process that verifies that a system or service meets the requirements and expectations of the end users, who are the actual or potential customers or beneficiaries of the system or service. End user acceptance testing is the final stage of testing before the system or service is deployed or released to the production environment. The results of end user acceptance testing are the most important consideration for a risk practitioner when making a system implementation go-live recommendation, as they indicate the quality, functionality, usability, and reliability of the system or service from the end user perspective. The results of end user acceptance testing can help to identify and resolve any defects, errors, or issues that may affect the performance, satisfaction, or acceptance of the system or service by the end users. The results of end user acceptance testing can also help to evaluate the benefits, value, and risks of the system or service for the end users and the organization. The other options are not the most important consideration for a risk practitioner when making a system implementation go-live recommendation, although they may be relevant and useful. The completeness of system documentation is a factor that affects the maintainability, supportability, and auditability of the system or service, but it does not measure the end user experience or satisfaction. The variances between planned and actual cost is a measure of the efficiency and budget management of the system or service development or implementation, but it does not reflect the end user needs or expectations. The availability of in-house resources is a resource that supports the system or service delivery and operation, but it does not ensure the end user acceptance or approval. References = CRISC Review Manual, pages 180-1811; CRISC Review Questions, Answers & Explanations Manual, page 87

The best information to present to business control owners when justifying costs related to controls is the return on IT security-related investments, because this shows the value and benefits of the controls in relation to their costs. Return on IT security-related investments is a metric that measures the effectiveness and efficiency of IT security controls by comparing the amount of money saved or gained from preventing or mitigating IT-related risks with the amount of money spent on implementing and maintaining the controls. By presenting this information, business control owners can see how the controls contribute to the achievement of the business objectives, such as reducing losses, increasing revenues, enhancing customer satisfaction, or improving compliance. This information can also help business control owners to prioritize and allocate resources for the most critical and beneficial controls, and to optimize the balance between risk and return. References = Cost Control: How Businesses Use It to Increase Profits

Obtaining a holistic view of IT strategy risk is the primary benefit of conducting a risk workshop using a top-down approach instead of a bottom-up approach, because it helps to identify and assess the risks that may affect the alignment and integration of IT with the organization’s objectives and strategy. A risk workshop is a collaborative and interactive method of conducting a risk assessment, where the risk practitioner facilitates a group discussion with the relevant stakeholders to identify, analyze, and evaluate the risks and their controls. A top-down approach is a method of conducting a risk workshop that starts from the high-level or strategic perspective, and then drills down to the lower-level or operational details. A bottom-up approach is a methodof conducting a risk workshop that starts from the low-level or operational details, and then aggregates them to the higher-level or strategic perspective. A top-down approach can offer a holistic view of IT strategy risk, as it helps to understand the big picture and the interrelationships of the risks and their impacts across the organization. A bottom-up approach can offer a detailed view of specific project or process risk, as it helps to capture the granular and technical aspects of the risks and their controls. Therefore, obtaining a holistic view of IT strategy risk is the primary benefit of using a top-down approach, as it supports the strategic alignment and integration of IT with the organization. Identifying specific project risk, understanding risk associated with complex processes, and incorporating subject matter expertise are all possible benefits of conducting a risk workshop, but they are not the primary benefit of using a top-down approach, as they are more suitable for a bottom-up approach. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.2.2, page 87

Unvalidated AI outputs pose considerable integrity and operational risks, potentially leading to erroneous decisions or compliance lapses. ISACA CRISC guidance underscores that ensuring results validity is a highest-priority control for new technologies such as AI.

The risk profile is the most important thing to reassess when an organization implements new technologies that enable the use of robotic process automation (RPA). The risk profile is a comprehensive and dynamic view of the organization’s risks, their ratings, responses, and status. RPA can introduce new risks or change the existing risks related to the organization’s objectives, operations, and performance. For example, RPA can create risks such as system failures, databreaches, compliance violations, human errors, or ethical dilemmas. Therefore, the organization should reassess its risk profile to identify, assess, treat, monitor, and review the risks associated with RPA, and to ensure that the risk management strategy is aligned with the business needs and expectations.

The greatest concern for a risk practitioner reviewing current key risk indicators (KRIs) is that the KRIs’ source data lacks integrity, as this means that the data is inaccurate, incomplete, inconsistent, or outdated, and therefore cannot provide reliable and valid information on the risk level and performance. The KRIs are metrics that measure and monitor the changes in the risk exposure and the effectiveness of the risk response over time. The KRIs’ source data should be collected and verified from credible and relevant sources, and should be updated and maintained regularly. The KRIs’ source data should also be aligned and integrated with the enterprise’s data governance and quality standards. The other options are not the greatest concerns for a risk practitioner reviewing current key risk indicators (KRIs), although they may pose some challenges or limitations. The KRIs are not automated is a concern for the efficiency and timeliness of the KRI reporting and analysis, but it does not affect the integrity of the KRI sourcedata. The KRIs are not quantitative is a concern for the objectivity and comparability of the KRI measurement and prioritization, but it does not affect the integrity of the KRI source data. The KRIs do not allow for trend analysis is a concern for the usefulness and relevance of the KRI communication and decision making, but it does not affect the integrity of the KRI source data. References = Risk and Information Systems Control Study Manual, Chapter 5: Risk and Control Monitoring and Reporting, page 183.

Testing is completed by IT support users without input from end users should be of most concern to a risk practitioner reviewing the system development life cycle (SDLC). This is because testing without input from end users can result in poor quality, usability, and functionality of the system, as well as increased errors, defects, and rework. Testing without input from end users can also lead to user dissatisfaction, resistance, and non-compliance, as well as misalignment with the business requirements and objectives. According to the CRISC Review Manual 2022, one of the key risk identification techniques for IT projects is to involve the end users and other relevant parties in the testing process1. According to the CRISC Review Questions, Answers & Explanations Manual 2022, testing without input from end users is the correct answer to this question2.

Testing in phases, overriding segregation of duties controls, and using data anonymization are not the most concerning issues for a risk practitioner reviewing the SDLC. These are possible practices or techniques that can be used in the testing process, but they do not necessarily pose significant risks or problems. Testing in phases can help ensure that the system meets the technical and functional specifications, as well as the user acceptance criteria, at each stage of the development. Overriding segregation of duties controls can be justified and authorized during the testing phases, as long as the controls are restored and verified before the system goes live. Using data anonymization can help protect the privacy and security of the data used in the testing process, as well as comply with the relevant regulations and standards.

Requiring MFA increases the security of digital wallets by adding an additional layer of authentication, making it harder for unauthorized users to gain access. This aligns withAccess Control Standardsand significantly reduces the likelihood of fraud.

A cost-benefit analysis is the best method to assist in justifying an investment in automated controls, as it helps to compare and evaluate the costs and benefits of the investment and to determine its feasibility and profitability. A cost-benefit analysis is a process of identifying, measuring, and comparing the expected costs and benefits of a project or a decision, such asinvesting in automated controls. A cost-benefit analysis can help to justify an investment in automated controls by providing the following benefits:

It enables a data-driven and evidence-based approach to decision making, rather than relying on subjective or qualitative judgments.

It facilitates a consistent and standardized way of assessing and communicating the value and impact of the investment across the organization and to the external stakeholders.

It supports the alignment of the investment with the organizational strategy and objectives, and helps to evaluate the achievement of the desired outcomes.

It helps to identify and prioritize the opportunities and challenges of the investment, and to develop and implement appropriate strategies and actions to address them.

It provides feedback and learning opportunities for the investment and its outcomes, and helps to foster a culture of continuous improvement and innovation.

The other options are not the best methods to assist in justifying an investment in automated controls. Alignment of investment with risk appetite is an important aspect of risk management, but it does not directly address the costs and benefits of the investment. Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. Alignment of investment with risk appetite helps to ensure that the investment is consistent with the organizational risk tolerance and preferences,and does not expose the organization to excessive or unacceptable risk. Elimination of compensating controls is a possible benefit of investing in automated controls, but it is not a method to justify the investment. Compensating controls are alternative or additional controls that are implemented to mitigate the risk when the primary or preferred controls are not feasible or effective. Elimination of compensating controls can help to reduce the complexity and costs of the control environment, and to improve the efficiency and reliability of the controls. Reduction in personnel costs is a possible benefit of investing in automated controls, but it is not a method to justify the investment. Personnel costs are the expenses related to the staff and employees involved in the processes or functions that are automated. Reduction in personnel costs can help to increase the profitability and productivity of the organization, and to allocate the resources more effectively and efficiently. References = Cost Benefit Analysis: An Expert Guide | Smartsheet, IT Risk Resources | ISACA, Automation - Efficiency, Cost-Savings, Robotics | Britannica

The control environment is the set of internal and external factors and conditions that influence and shape the organization’s governance, risk management, and control functions. It includes the organization’s culture, values, ethics, structure, roles, responsibilities, policies, standards, etc.

Uncontrolled changes are changes or modifications to the control environment that are not planned, authorized, documented, or monitored, and that may have unintended or adverse consequences for the organization. Uncontrolled changes may be caused by various drivers or events, such as technological innovations, market trends, regulatory changes, customer preferences, competitor actions, environmental issues, etc.

The greatest concern when uncontrolled changes are made to the control environment is an increase in the level of residual risk, which is the amount and type of risk that remains after the implementation and execution of the risk responses or controls. An increase in the level of residual risk means that the risk responses or controls are not effective or sufficient to mitigate or prevent the risks, and that the organization may face unacceptable or intolerable consequences if the risks materialize.

An increase in the level of residual risk is the greatest concern when uncontrolled changes are made to the control environment, because it indicates that the organization’s risk profile and performance have deteriorated, and that the organization may not be able to achieve its objectives or protect its value. It also indicates that the organization’s risk appetite and tolerance have been violated, and that the organization may need to take corrective or compensating actions to restore the balance between risk and return.

The other options are not the greatest concerns when uncontrolled changes are made to the control environment, because they do not indicate the actual or potential impact or outcome of the risks, and they may not be relevant or actionable for the organization.

A decrease in control layering effectiveness means a decrease in the extent or degree to which the organization uses multiple or overlapping controls to address the same or related risks, and to provide redundancy or backup in case of failure or compromise of one or more controls. A decrease in control layering effectiveness may indicate a weakness or gap in the organization’s control design or implementation, but it does not indicate the actual or potential impact oroutcome of the risks, and it may not be relevant or actionable for the organization, unless the control layering is required or recommended by the organization’s policies or standards.

An increase in inherent risk means an increase in the amount and type of risk that exists in the absence of any risk responses or controls, and that is inherent to the nature or characteristics of the risk source, event, cause, or impact. An increase in inherent risk may indicate a change or variation in the organization’s risk exposure or level, but it does not indicate the actual or potential impact or outcome of the risks, and it may not be relevant or actionable for the organization, unless the inherent risk exceeds the organization’s risk appetite or tolerance.

An increase in control vulnerabilities means an increase in the number or severity of the weaknesses or flaws in the organization’s risk responses or controls that can be exploited or compromised by the threats or sources of harm that may affect the organization’s objectives or operations. An increase in control vulnerabilities may indicate a weakness or gap in the organization’s control design or implementation, but it does not indicate the actual or potential impact or outcome of the risks, and it may not be relevant or actionable for the organization, unless the control vulnerabilities are exploited or compromised by the threats or sources of harm. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 174

CRISC Practice Quiz and Exam Prep

Business impact analysis (BIA) is a process that involves analyzing the potential consequences of an IT risk event on the organization’s critical business functions and processes. BIA can help to understand the severity and duration of the disruption, the financial and operational losses, the recovery time objectives, and the recovery point objectives. BIA can also help to prioritize the recovery activities and resources, as well as to determine the acceptable level of risk and the risk mitigation strategies. BIA is the most helpful tool to understand the consequences of an IT risk event, as it provides a comprehensive and quantitative assessment of the impact and the recovery requirements. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.4.2, p. 206-207

 Digital Signature Software:

Digital signatures are used to verify the authenticity and integrity of a message, document, or software. They provide cryptographic proof that the information has not been altered and that it comes from a verified source.

 Importance of Nonrepudiation:

Nonrepudiation ensures that the sender of the message cannot deny having sent the message and the recipient cannot deny having received it. This is critical for legal and security purposes, as it provides undeniable proof of the origin and integrity of the information.

 Selecting Digital Signature Software:

When selecting digital signature software, the most important consideration is that it provides strong nonrepudiation capabilities. This ensures that all parties involved can trust the authenticity and integrity of the signed data.

 Comparing Other Considerations:

Availability:Ensures the software is accessible when needed but does not directly impact the trustworthiness of the signatures.

Accuracy:Important but generally inherent in properly functioning digital signature software.

Completeness:Ensures all required information is included but nonrepudiation is the critical factor for security and legal purposes.

 References:

The CISSP Study Guide emphasizes the importance of nonrepudiation in digital signature technology to ensure authenticity and accountability (Sybex CISSP Study Guide, Chapter 7: PKI and Cryptographic Applications)​​.

A risk-aware culture is a culture that recognizes, understands, and values the importance of risk management in achieving the organization’s objectives and goals. A risk-aware culture is also a culture that supports and encourages the identification, assessment, response, and monitoring of risks across the organization, as well as the sharing and learning of risk information and best practices. One of the activities that would best contribute to promoting an organization-wide risk-aware culture is communicating components of risk and their acceptable levels. This is a technique to inform and educate the stakeholders and decision makers about the nature and scope of the risks that the organization faces, as well as the criteria and standards that the organization uses to measure and manage the risks. Communicating components of risk and their acceptable levels can help to increase the awareness and understanding of the risks and their impact on the organization’s performance and value, as well as to align the expectations and behaviors of the stakeholders and decision makers with the organization’s risk appetite and tolerance. Communicating components of risk and their acceptable levels can also help to foster a transparent and collaborative environment for risk management, where the stakeholders and decision makers can openly discuss and address the risks and their implications, as well as to provide and receive feedback and support. The other options are not the best activities to promote an organization-wide risk-aware culture, although they may be relevant and useful. Performing a benchmark analysis and evaluating gaps is a technique to compare and improve the organization’s risk management process and performance with the industry standards or best practices, as well as to identify and close the gaps or weaknesses in the organization’s risk management capabilities or maturity. However, this technique does not necessarily promote a risk-aware culture, as it focuses on the process and performance of risk management, not the attitude and behavior of risk management. Conducting risk assessments and implementing controls is a technique to identify and analyze the risks that the organization faces, as well as to select and execute the appropriate actions to address the risks, such as avoiding, transferring, mitigating, or accepting the risks. However, this technique does not directly promote a risk-aware culture, as it focuses on the actions and outcomes of risk management, not the values and beliefs of risk management. Participating in peer reviews and implementing best practices is a technique to evaluate and enhance the quality and effectiveness of the organization’s risk management activities anddeliverables, as well as to adopt and apply the proven and successful methods or solutions for risk management. However, this technique does not effectively promote a risk-aware culture, as it focuses on the improvement and optimization of risk management, not the communication and collaboration of risk management. References = CRISC Review Manual, pages 22-231; CRISC Review Questions, Answers & Explanations Manual, page 982; The 6 keyelements to creating and maintaining a good risk culture3; How to increase risk awareness - Project Management Institute4

The best way to ensure the continued effectiveness of the IT risk management function within an organization experiencing high employee turnover is to have well documented policies and procedures. Policies and procedures are the formal documents that define the roles, responsibilities, processes, and standards for the IT risk management function. They provide guidance, consistency, and continuity for the IT risk management activities and outcomes. They also facilitate the knowledge transfer, training, and performance evaluation of the IT risk management staff. The other options are not as helpful as well documented policies and procedures, as they are related to the tools, mechanisms, or structures that support the IT risk management function, not the foundation and direction of the IT risk managementfunction. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.1: IT Risk Management Process, page 15.

The operational risk associated with attacks on a web application should be owned by the individual in charge of the business function, because they are the primary stakeholder and beneficiary of the web application, and they are responsible for defining and achieving the business objectives and requirements that the web application supports or enables. Anoperational risk is a risk of loss or damage resulting from inadequate or failed internal processes, people, or systems, or from external events. An attack on a web application is a type of operational risk that involves a malicious or unauthorized attempt to compromise the confidentiality, integrity, or availability of the web application, such as a denial-of-service attack, a SQL injection attack, or a cross-site scripting attack. A web application is an application that runs on a web server and can be accessed or used through a web browser, such as an online shopping site, a social media platform, or a web-based email service. A business function is a set of activities or tasks that support or enable the organization’s vision, mission, and strategy, such as marketing, sales, or customer service. A risk owner is a person or role that has the authority and accountability to manage a specific risk, and to implement and monitor the risk response and controls. The individual in charge of the business function should be the risk owner, as they have the best understanding and interest of the web application and its business value and impact, and they have the ability and responsibility to manage the operational risk associated with the attacks on the web application. The individual in charge of network operations, the cybersecurity function, or application development are all possible candidates for the risk owner, but they are not the best choice, as they may not have the same level of stake and influence in the web application and its business objectives and requirements, and they may have different orconflicting priorities or perspectives on the operational risk and its management. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.4.1, page 101

After identifying new risk events during a project, the project manager’s next step should be to record the scenarios into the risk register, which is a document that records and tracks the identified risks, their causes, impacts, likelihood, responses, owners, and status. Recording the scenarios into the risk registerhelps to document and communicate the risks to the project team and stakeholders, and to facilitate the subsequent risk analysis and response processes. The other options are not the next steps, but rather the subsequent steps after recording the scenarios into the risk register. Determining if the scenarios need to be accepted or responded to is part of the risk evaluation and treatment process, which requires a prior risk analysis. Continuing with a qualitative or quantitative risk analysis is part of the risk assessment process, which requires a prior risk identification and documentation. References = Risk Register: A Project Manager’s Guide with Examples [2023] • Asana; Risk Identification in Project Management; 6.3. The 5 Steps of the Risk Management Process

The best course of action to determine the root cause of the high number of policy exceptions approved by senior management is to interview the control owner. The control owner is the person who has the authority and responsibility for designing, implementing, and monitoring the controls that enforce the policy. The control owner can provide insight into the reasons, circumstances, and impacts of the policy exceptions, and the effectiveness and efficiency of the controls. The control owner can also suggest possible improvements or alternatives to the policy or the controls. The other options are not as useful as interviewing the control owner, as they are related to the review, analysis, or testing of the policy or the controls, not the investigation or understanding of the policy exceptions. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.4: Key Control Indicators, page 211.

Infrastructure as a Service (IaaS) provides organizations with the highest level of control over their IT resources in the cloud. With IaaS, clients manage the operating systems, storage, deployed applications, and possibly limited control of select networking components. This level of control allows organizations to manage the data life cycle comprehensively, including data creation, storage, processing, and disposal. In contrast, PaaS and SaaS models abstract more of these controls, limiting the client's ability to manage the data life cycle directly.

Biometric systems are preventive controls designed to restrict access to authorized personnel only, thereby proactively mitigating unauthorized access risks. This aligns withAccess and Authentication Controlprinciples in risk management.

 Risk tolerance is the best term to describe the situation where an organization has agreed to a 99% availability for its online services and will not accept availability that falls below 98.5%. Risk tolerance is the amount and type of risk that an organization is willing to accept in order to achieve its objectives. Risk tolerance defines the acceptable variation in outcomes related to specific performance measures, such as availability, reliability, or security. Risk tolerance is usually expressed as a range, such as 99% +/- 0.5%. Risk mitigation, risk evaluation, and risk appetite are not the correct terms to describe this situation, because they refer to different aspects of risk management, such as reducing, assessing, or pursuing risk, respectively. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.2.1, page 1-8.

 The most important consideration when selecting an external service provider for outsourcing the payroll function is the internal controls to ensure data privacy. The payroll function involves processing and storingsensitive personal and financial information of the employees, such as salaries, taxes, benefits, bank accounts, etc. This information needs to be protected from unauthorized access, disclosure, modification, or loss, as it may result in legal, regulatory, reputational, or financial consequences for the organization and the employees. Therefore, the external service provider should have adequate internal controls, such as encryption, access control, backup, logging, monitoring, etc., to ensure data privacy and compliance with the organization’s policies and standards. Disaster recovery plan, right to audit, and transparency ofKPIs are also important considerations when selecting an external service provider, but they are not as important as internal controls to ensure data privacy. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.2.1.2, page 2461

1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 648.

 Robust organizational communication channels are the best way to support ethical IT risk management practices, as they enable transparent and consistent sharing of risk information anddecisions among all stakeholders. Ethical IT risk management requires that the risk management process and outcomes are aligned with the enterprise’s values, objectives, and obligations, and that the risk management activities are conducted with integrity, accountability, and respect. Robust organizational communication channels facilitate these aspects by ensuring that the risk management roles and responsibilities are clearly defined and communicated, that the risk management policies and procedures are widely disseminated and understood, that the risk management performance and results are regularly reported and reviewed, and that the risk management feedback and improvement suggestions are solicited and addressed. Mapping of key risk indicators (KRIs) to corporate strategy, capability maturity models integrated with risk management frameworks, and rigorously enforced operational service level agreements (SLAs) are not directly related to ethical IT risk management practices, but rather to the effectiveness and efficiency of the risk management process. References = CRISC Certified in Risk and Information Systems Control – Question201; ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 201.

Unavailability of critical IT systems poses the greatest risk to an organization’s operations during a major IT transformation, because it can disrupt the business continuity, productivity, and performance of the organization. Unavailability of critical IT systems can also cause financial, reputational, or legal damages to the organization, and affect the quality and delivery of products or services to the customers. The other options are not the greatest risks, although they may also pose some challenges or threats to the organization during a major IT transformation. Lack of robust awareness programs, infrequent risk assessments of key controls, and rapid changes in IT procedures are examples of management or process risks that can affect the planning, execution,or monitoring of the IT transformation, but they do not have the same impact or severity as the unavailability of critical IT systems. References = CRISC: Certified in Risk & Information Systems Control Sample Questions

The BEST information when determining whether to accept residual risk of a critical system to be implemented is the potential business impacts are within acceptable levels, because it indicates that the residual risk, which is the risk that remains after the risk response actions, does not exceed the risk tolerance and appetite of the organization, and that it does not pose a significant threat or disruption to the business objectives and processes. The potential business impacts are the consequences or outcomes of the residual risk on the organization’s performance, reputation, and value. The other options are not as informative as the potential business impacts, because:

Option A: Single loss expectancy (SLE) is a measure of the monetary loss that is expected from a single occurrence of a risk event, but it does not provide the best information when determining whether to accept residual risk, because it does not consider the frequency or probability of the risk event, or the qualitative aspects of the risk impact, such as customer satisfaction, employee morale, or regulatory compliance.

Option B: Cost of the information system is a measure of the total expenditure that is required to acquire, develop, operate, and maintain the information system, but it does not provide the best information when determining whether to accept residual risk, because it does not reflect the value or benefit of the information system, or the risk exposure or variation that the information system may introduce or encounter.

Option C: Availability of additional compensating controls is a measure of the alternative or supplementary controls that can be implemented to reduce the residual risk, but it does not provide the best information when determining whether to accept residual risk, because it does not indicate the effectiveness or efficiency of the compensating controls, or the cost-benefitanalysis of implementing them. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 122.

A risk register is the primary tool for communicating progress: it consolidates risk scenarios, mitigation plans, current status, and residual risk in a structured format. Senior management relies on it to make informed decisions.

 Continuity planning is the process of developing strategies and plans to ensure the continuity of critical business functions and processes in the event of a disruption or disaster. Continuity planning involves identifying the risks, impacts, and recovery options for various scenarios, as well as testing and updating the plans regularly. The primary advantage of involving end users in continuity planning is that they have a better understanding of specific business needs, such as the operational requirements, the customer expectations, and the dependencies and interdependencies of the business processes. End users can provide valuable input and feedback on the continuity plans, as well as participate in the testing and validation of the plans. End users can also help to ensure the alignment of the continuity plans with the business objectives and priorities, as well as the compliance with the relevant standards and regulations. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.4.1, p. 204-205

 Asset management is the process of identifying, tracking, and maintaining the physical and information assets of an organization. Asset management helps to optimize the value, performance, and security of the assets, and support the business objectives and strategies. The factor that would be of greatest concern regarding an organization’s asset management is an incomplete asset inventory, which is a list of all the assets that the organization owns or uses. An incomplete asset inventory may indicate that the organization does not have a clear and accurate understanding of its assets, their location, ownership, value, dependencies, etc. This may lead to various risks, such as asset loss, theft, misuse, damage, underutilization, overutilization, etc. An incomplete asset inventory may also affect the asset classification, protection, recovery, and disposal processes. References = 6

A heat map is a graphical representation of the organization’s risk profile that shows the relative level of risk for each risk category or event. A heat map uses colors, shapes, or symbols to indicate the magnitude and likelihood of each risk, as well as its trend and status. A heat map offers the simplest overview of changes in the organization’s risk profile, as it allows the risk decision-makers to quickly identify the most significant risks, theareas of improvement or deterioration, and the gaps or overlaps in risk management. A heat map can also be used to communicate the risk profile to senior management and other stakeholders in a clear and concise manner. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.3: IT Risk Assessment Methods and Techniques, Page 77; Future Risks: How organizations see changes in risk management - Aon.