Free Isaca CRISC Practice Exam with Questions & Answers | Set: 8

Inherent risk rating is a measure of the natural level of risk that is part of an application, before any controls are applied1. Inherent risk rating helps to identify and prioritize the applications that pose the highest risk to the organization and require the most attention and resources for risk management2. The responsibility for determining the inherent risk rating of an application should belong to the risk practitioner, as they have the expertise and knowledge to perform a comprehensive and consistent risk assessment of the application, using a standard methodologyand criteria3. The risk practitioner should also communicate and report the inherent risk rating of the application to the relevant stakeholders, such as the application owner, senior management, and business process owner, and provide recommendations for risk mitigation4. The application owner, senior management, and business process owner are not the best choices for determining the inherent risk rating of an application, as they may not have the same level of skill and objectivity as the risk practitioner. The application owner is the person who has the authority and accountability for the application and its performance5. The application owner may be involved in providing input and feedback to the risk practitioner during the risk assessment process, but they may not be able to assess the inherent risk rating of the application independently and impartially, as they may have a vested interest in the application’s success and reputation6. Senior management is the group of executives who set the strategic direction and objectives of the organization and oversee its performance7. Senior management may be involved in approving and endorsing the risk assessment process and its results, but they may not be able to assess the inherent risk rating of the application in detail and depth, as they may have a broader and higher-level perspective of the organization’s risk profile and priorities8. The business process owner is the person who has the authority and accountability for a business process that is supported or enabled by the application. The business process owner may be involved in providing input and feedback to the risk practitioner during the risk assessment process, but they may not be able to assess the inherent risk rating of the application accuratelyand comprehensively, as they may have a limited and specific view of the application’s functionality and value. References = 2: Introduction toapplication risk rating & assessment | Infosec3: Application Security Risk: Assessment and Modeling - ISACA4: Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.2: Risk Monitoring, pp. 189-191.1: Inherent Risk Rating - Shared Assessments - Third Party Risk Management5: [Application Owner - Gartner IT Glossary] 6: Perform Inherent Risk Analysis - Oracle7: [Senior Management - Definition, Roles and Responsibilities] 8: Rating Inherent and Residual Risk - Barn Owl : [Business Process Owner - Gartner IT Glossary] : [Business Process Owner - Roles and Responsibilities]

The best way to ensure that access remains appropriate for an organization that practices the principle of least privilege is to review user access rights on a regular basis by obtaining an access control matrix and approval from the user’s manager. An access control matrix is a table that shows the access rights and permissions of each user or role for each resource or function. An access control matrix helps to verify that the users have the minimum level of access required to perform their duties, and to identify any unauthorized or excessive access rights. Approval from the user’s manager helps to confirm that the user’s access rights are consistent with their current role and responsibilities, and to authorize any changes or exceptions as needed. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.2.2, page 1281

 A key outcome of risk ownership is that risk responsibilities are addressed, as this means that the risk owner has the authority and accountability to manage the risk, and that the roles and expectations of the other stakeholders are clearly defined and agreed upon. Risk ownership is the process of assigning a person or entity with the responsibility to manage a particular risk. Risk ownership helps to ensure that the risk is properly identified, assessed, and treated, and that the risk status and performance are monitored and reported. The other options are not key outcomes of risk ownership, although they may be related or beneficial aspects of it. Risk-related information is communicated is an outcome of risk reporting, which is a part of risk monitoring and control. Risk-oriented tasks are defined is an outcome of risk response planning, which is a part of risk treatment. Business process risk is analyzed is an outcome of risk assessment, which is a part of risk identification and analysis. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Identification, page 47.

Implementing multi-factor authentication (MFA) directly reduces the likelihood of unauthorized access by adding an extra layer of verification to remote network access. ISACA and CRISC materials emphasize that technical controls (e.g., MFA) meaningfully reduce the probability of threat scenarios involving remote access

Business Impact Analysis (BIA):

Objective: The primary objective of a BIA is to identify and evaluate the effects of disruptions on business operations. This includes determining the criticality of IT assets that support key business processes.

Risk Mitigation: By identifying critical IT assets, organizations can prioritize risk mitigation efforts to ensure that key business processes remain operational during and after disruptions.

Appropriate IT Risk Mitigation:

Critical Asset Identification: Knowing which IT assets are essential allows for targeted risk mitigation strategies. This ensures resources are allocated efficiently to protect the most important systems.

Impact Assessment: Understanding the impact of potential disruptions on critical IT assets helps in developing effective disaster recovery and continuity plans.

Comparison with Other Options:

Validating Critical IT Risk: While important, this is typically part of a broader BIA process rather than its primary objective.

Assigning Accountability for IT Risk: This is crucial for governance but does not directly enable risk mitigation actions.

Defining IT Risk-aware Culture: Important for overall risk management but does not directly influence specific mitigation actions.

Best Practices:

Detailed Asset Inventory: Maintain an up-to-date inventory of IT assets and their dependencies on business processes.

Regular Updates and Reviews: Continuously update the BIA to reflect changes in the IT environment and business processes.

The most helpful information to review when determining a system’s criticality is the associated business impact analysis (BIA). A BIA is a process of identifying and evaluating the potential effects of disruptions to the organization’s critical business functions and processes. A BIA can help to determine the system’s criticality by assessing its impact on the organization’s objectives, performance, and value. Process flow, service level agreement (SLA), and system architecture are other possible information sources, but they are not as helpful as the BIA. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 4; CRISC Review Manual, 6th Edition, page 153.

A post-implementation review (PIR) is a process to evaluate whether the objectives of the project were met and whether the project delivered the expected benefits and outcomes1. The primary objective of a risk practitioner performing a PIR of an IT risk mitigation project is to verify that the risk level has been lowered as a result of the project implementation2. This can be done by comparing the actual risk level with theexpected risk level, assessing the effectiveness and efficiency of the risk mitigation controls, and identifying any residual or emergingrisks3. Documenting project lessons learned, validating the project completion, and confirming the project budget are important aspects of a PIR, but they are not the primary objective for a risk practitioner, as they do not directly measure the impact of the project on the risk level4. References = Risk and Information Systems Control Study Manual, Chapter 5: Risk Response and Mitigation, Section 5.4: Post-Implementation Review, pp. 239-241.

Risk avoidance involves ceasing activities that expose the organization to significant risks, such as shutting down the sales order system. This decision aligns withRisk Treatment Strategiesaimed at eliminating exposure.

The most likely justification for risk acceptance of an exception to a security control is when the business benefits exceed the loss exposure. Risk acceptance is a risk response strategy that involves acknowledging and tolerating the risk, without taking any action to reduce or transfer the risk. An exception to a security control is a deviation or non-compliance from the established security policy or standard, due to a valid business reason or circumstance. Risk acceptance of an exception to a security control may be justified when the business benefits exceed the loss exposure, which means that the value or advantage of the exception outweighs the potential cost or harm of the risk. For example, an exception to a security control may enable faster or easier access to the system or data, which may improve the productivity, efficiency, or satisfaction of the users or customers, and generate more revenue or profit for the business. The business benefits of the exception may exceed the loss exposure of the risk, which may be low or negligible, or may be mitigated by other controls or factors. Therefore, risk acceptance of an exception to a security control may be a reasonable and rational decision, based on the cost-benefit analysis of the exception and the risk. Automation cannot be applied to the control, the end-user license agreement has expired, and the control is difficult to enforce in practice are not the most likely justifications for risk acceptance of an exception to a security control, as they are either irrelevant or insufficient reasons, and they do not consider the business benefits or the loss exposure of the exception and the risk. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 50.

The first thing that a risk practitioner should do upon learning that a risk treatment owner has implemented a different control than what was specified in the IT risk action plan is to reassess the risk level associated with the new control. This is because the new control may have a different effect on the likelihood and impact of the risk, and may introduce new risks or modify existing ones. The risk practitioner should evaluate the adequacy and effectiveness of the newcontrol, and compare the residual risk with the risk appetite and tolerance of the organization. The risk practitioner should also communicate the results of the risk reassessment to the relevant stakeholders, and update the risk register and action plan accordingly. The other options are not the first things that a risk practitioner should do, although they may be necessary or appropriate at a later stage. Seeking approval from the control owner is important, but it does not address the potential changes in the risk level or the alignment with the risk management objectives. Updating the action plan in the risk register is a good practice, but it should be done after the risk reassessment and with the consent of the risk owner. Validating that the control has an established testing method is a part of the control assurance process, but it does not provide information on the risk level or the risk response effectiveness. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk Response, page 151.

The best type of indicators to measure the effectiveness of an organization’s firewall rule set are key control indicators (KCIs). A firewall is a device or software that filters the network traffic based on a set of rules or policies. A firewall rule set is the configuration of the firewall that defines the criteria for allowing or blocking the traffic. A key control indicator is a metric that measures the performance and effectiveness of a control in achieving its objectives and mitigating the risks. A key control indicator can help to evaluate the adequacy and efficiency of the firewall rule set, and to identify any gaps, weaknesses, or issues that need to be addressed.Key risk indicators (KRIs), key management indicators (KMIs), and key performance indicators (KPIs) are not as suitable as key control indicators, as they measure different aspects of the risk management process, such as the level and nature of the risk exposure, the alignment and integration of the risk management activities, and the achievement of the risk management goals and targets. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 220.

 The most effective way to promote organization-wide awareness of data security in response to an increase in regulatory penalties for data leakage is to require training on the data handling policy, as it educates the employees on the importance, requirements, and procedures of data protection, and enhances their knowledge and skills to prevent, detect, and respond to data leakage incidents. Enforcingsanctions for noncompliance with security procedures, conducting organization-wide phishing simulations, and requiring regular testing of the data breach response plan are not the most effective ways, as they are more related to the enforcement, evaluation, or improvement of the data security, respectively, rather than the promotion of the data security awareness. References = CRISC Review Manual, 7th Edition, page 155.

Key performance indicators (KPIs) are quantifiable measures of progress toward an intended result, such as a strategic objective or a desired outcome12.

The most important factor when developing KPIs is the alignment to risk responses, which are the actions taken to address the risks that may affect the achievement of the intended result12.

Alignment to risk responses means that the KPIs should reflect the effectiveness and efficiency of the risk responses, and provide feedback and guidance for improving the risk responses12.

Alignment to risk responses also means that the KPIs should be consistent and compatible with the risk responses, and support the risk management process and objectives12.

The other options are not the most important factor, but rather possible aspects or features of KPIs that may vary depending on the context and purpose of the KPIs. For example:

Alignment to management reports is an aspect of KPIs that relates to the communication and presentation of the KPIs to the relevant stakeholders, such as senior management,board members, or external parties12. However, this aspect does not determine the quality or validity of the KPIs, or the alignment to the intended result12.

Alerts when risk thresholds are reached is a feature of KPIs that relates to the monitoring and control of the KPIs, and the triggering of actions or decisions when the KPIs exceed or fall below a certain level or range12. However, this feature does not define the content or scope of the KPIs, or the alignment to the intended result12.

Identification of trends is a feature of KPIs that relates to the analysis and interpretation of the KPIs, and the identification of patterns or changes in the KPIs over time or across different dimensions12. However, this feature does not specify the criteria or methodology of the KPIs, or the alignment to the intended result12. References =

1: What is a Key Performance Indicator (KPI)? Guide & Examples - Qlik3

2: What is a Key Performance Indicator (KPI)? - KPI.org4

According to the CRISC Review Manual (Digital Version), the primary goal of a risk awareness program is to reduce the risk to an acceptable level by increasing the knowledge and understanding of the risk among the stakeholders. A risk awareness program should:

Educate the stakeholders about the sources, types and impacts of IT-related risks

Explain the roles and responsibilities of the stakeholders in the risk management process

Promote a risk-aware culture that supports the risk appetite and risk tolerance of the organization

Provide guidance and tools for identifying, assessing, responding and monitoring IT-related risks

Encourage the reporting and escalation of risk issues and incidents

Reinforce the benefits and value of effective risk management

References = CRISC Review Manual (Digital Version), Chapter 4: IT Risk Monitoring and Reporting, Section 4.2: IT Risk Reporting, pp. 224-2251

 Understanding the Question:

The question focuses on the primary reason for communicating risk assessment results to data owners.

 Analyzing the Options:

A. Design of appropriate controls:This is important but not the primary reason for communication.

B. Industry benchmarking of controls:This is secondary to the main goal of communicating risk.

C. Prioritization of response efforts:This enables data owners to allocate resources and address the most critical risks first.

D. Classification of information assets:This is typically part of the initial risk assessment process, not the main communication goal.



Communication of Risk Assessment Results:Ensuring data owners understand the results of risk assessments allows them to make informed decisions on where to focus their efforts.

Prioritization:Data owners can prioritize their actions based on the assessed risk levels, ensuring that resources are allocated efficiently to mitigate the most significant risks.

A dashboard summarizing key risk indicators (KRIs) is the best way for a risk practitioner to present an annual risk management update to the board because it provides a concise and visual overview of the current risk status, trends, and performance of the organization. KRIs are metrics that measure the likelihood and impact of risks, and help the board monitor and prioritize the most critical risks. A summary of risk response plans, a report with control environment assessment results, and a summary of IT risk scenarios are all useful information, but they are too detailed and technical for the board, who needs a high-level and strategic view of the risk management program. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.4.1, page 4-36.

The most important factor for senior management to review during an acquisition is the risk appetite and tolerance of the target organization. The risk appetite and tolerance reflect the amount and type of risk that an organization is willing to accept in pursuit of its objectives. By reviewing the risk appetite and tolerance of the target organization, senior management can determine if they are compatible with their own, and if the acquisition will create any significant risk exposure or opportunity for the acquiring organization. Risk framework and methodology, key risk indicator (KRI) thresholds, and risk communication plan are other factors that may be reviewed, but they are not as important as the risk appetite and tolerance. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 8; CRISC Review Manual, 6th Edition, page 97.

An IT policy is a document that defines the rules, standards, and procedures for the use, management, and security of IT resources within an organization. An IT policy should be aligned to the business requirements, which are the needs, expectations, and objectives of the business stakeholders, such as customers, employees, managers, partners, regulators, etc. An IT policy that is aligned to the business requirements can help support the business strategy, improve the business performance, and enhance the business value. A key performance indicator (KPI) is a metric that measures the achievement of a specific goal or objective. A KPI should be relevant, measurable, achievable, realistic, and time-bound. The best KPI for determining how well an IT policy is aligned to the business requirements is the number of exceptions to the policy. An exception to the policy is a deviation or violation of the policy rules, standards, or procedures, which may be intentional or unintentional, authorized or unauthorized, justified or unjustified. The number of exceptions to the policy can indicate how well the policy is understood, communicated, implemented, and enforced within the organization. The number of exceptions to the policy can also indicate how well the policy reflects the current and future business needs and expectations, and how flexible and adaptable the policy is to the changing business environment. A low number of exceptions to the policy can suggest that the policy is well aligned to the business requirements, while a high number of exceptions to the policy can suggest that the policy is misaligned or outdated, and may need to be reviewed or revised. References = Key Performance Indicator (KPI): Definition, Types, andExamples, Business KPIs: 5 important characteristics to be effective, What is a KPI? How To Choose the Best KPIs for Your Business - HubSpot Blog.

Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. One of the elements of risk appetite is the enterprise’s capacity to absorb loss, which is the maximum amount of loss that an organization can withstand without jeopardizing its existence or strategic objectives. The effectiveness of compensating controls, the residual risk affected by preventive controls, and the amount of inherent risk considered appropriate are not elements of risk appetite, but rather factors that influence the risk assessment and responseprocesses. References = [CRISC Review Manual (Digital Version)], page 41; CRISC Review Questions, Answers & Explanations Database, question 196.

Key performance indicators (KPIs) are metrics that provide information about the achievement of specific goals or objectives.

Prior to selecting KPIs, it is most important to ensure that measurement objectives are defined. This means that the desired outcomes and targets of the goals or objectives are clearly stated and aligned with the organization’s strategy and vision.

Defining measurement objectives helps to select the most relevant and meaningful KPIs that can accurately reflect the progress and performance of the goals or objectives. It also helps to establish the criteria and standards for evaluating and reporting the results and outcomes of the KPIs.

The other options are not the most important things to ensure prior to selecting KPIs. They are either secondary or not essential for KPIs.

The references for this answer are:

Risk IT Framework, page 16

Information Technology & Security, page 10

Risk Scenarios Starter Pack, page 8

A RACI matrix is a tool that assigns the roles and responsibilities for each risk, such as who is responsible, accountable, consulted, and informed. A RACI matrix helps to clarify the expectations and accountabilities for each risk owner and stakeholder, and to ensure that the risk is managed and monitored effectively and efficiently.

A risk register is a document that records and tracks the identified risks, their likelihood, impact, and mitigation strategies. A risk register does not assign the accountability for each risk, but rather the ownership and response.

A risk catalog is a collection of risks that have been identified and categorized based on common attributes, such as source, type, or impact. A risk catalog does not assign the accountability for each risk, but rather the classification and description.

A risk scenario is a technique that simulates the possible outcomes of different risk events and assesses their impact on the enterprise’s objectives and operations. A risk scenario does not assign the accountability for each risk, but rather the analysis and evaluation.

 Risk scenarios provide the MOST helpful information in identifying risk in an organization, because they describe the possible events, causes, effects, and impacts of a risk on the organization’s objectives and processes. Risk scenarios help to identify the sources, drivers, and indicators of risk, as well as the potential consequences and likelihood of occurrence. The other options are not as helpful as risk scenarios, because:

Option A: Risk registers are tools to document and track the identified risks, their characteristics, and their status, but they do not provide information on how to identify risks in the first place.

Option B: Risk analysis is a process to assess the likelihood and impact of the identified risks, and to prioritize them based on their severity, but it does not provide information on how to identify risks in the first place.

Option D: Risk responses are actions to address the identified risks, either by reducing, transferring, avoiding, or accepting them, but they do not provide information on how to identify risks in the first place. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 105.

According to the CRISC Review Manual (Digital Version), the percentage of systems with long recovery target times has decreased is the information that would have the most impact on the overall recovery profile, as it indicates that the organization has improved its ability to restore its critical systems and processes within the acceptable time frames after a disaster. The recovery target time, also known as the recovery time objective (RTO), is the maximum acceptable time that an application, computer, network, or system can be down after an unexpected disaster, failure, or comparable event takes place. The recovery profile, also known as the recovery point objective (RPO), is the maximum acceptable amount of data loss measured in time. A lower percentage of systems with long recovery target times means that the organization has:

Reduced the gap between the business requirements and the IT capabilities for disaster recovery

Enhanced the resilience and availability of its critical systems and processes

Minimized the potential losses and damages caused by prolonged downtime

Increased the confidence and satisfaction of its stakeholders and customers

References = CRISC Review Manual (Digital Version), Chapter 3: IT Risk Response, Section 3.3: Risk Response Options, pp. 174-1751

The risk practitioner’s primary focus when determining whether controls are adequate to mitigate risk should be the level of residual risk, because this indicates the amount and type of risk that remains after applying the controls, and whether it is acceptable or not. Residual risk is the risk that is left over after the risk responseactions have been taken, such as implementing or improving controls. Controls are the measures or actions that are designed and performed to reduce the likelihood and/or impact of a risk event, or to exploit the opportunities that a risk event may create. The adequacy of controls to mitigate risk depends on how well they address the root causes or sources of the risk, and how effectively and efficiently they reduce the risk exposure and value. The level of residual risk reflects the adequacy of controls to mitigate risk, as it shows the gap between the inherent risk and the actual risk, and whether it is within the organization’s risk appetite and tolerance. The risk practitioner should focus on the level of residual risk when determining whether controls are adequate to mitigate risk, as it helps to evaluate and compare the benefits and costs of the controls, and to decide on the best risk response strategy, such as accepting, avoiding, transferring, or further reducing the risk. The other options are less important or relevant to focus on when determining whether controls are adequate to mitigate risk. Sensitivity analysis is a technique that measures how the risk value changes when one or more input variables are changed, such as the probability, impact, or control effectiveness. Sensitivity analysis can help to identify and prioritize the most influential or critical variables that affect the risk value, and to test the robustness or reliability of the risk assessment. However, sensitivity analysis does not directly indicate the adequacy of controls to mitigate risk, as it does not measure the level of residual risk or the risk acceptance criteria. Cost-benefit analysis is a technique that compares the expected benefits and costs of a control or a risk response action, and determines whether it is worthwhile or not. Cost-benefit analysis can help to justify and optimize the investment or resource allocation for the control or the risk response action, and to ensure that it is aligned with the organization’s objectives and value. However, cost-benefit analysis does not directly indicate the adequacy of controls to mitigate risk, as it does not measure the level of residual risk or the risk acceptance criteria. Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. Risk appetite can help to define and communicate the organization’s risk preferences and boundaries, and to guide the risk decision-making and behavior. However, risk appetite does not directly indicate the adequacy of controls to mitigate risk, as it does not measure the level of residual risk or the actual risk performance. References = Risk IT Framework, ISACA, 2022, p. 131

 The BEST way to enable mitigation of newly identified risk factors related to internet of Things (loT) is to introduce control procedures early in the life cycle, because it can help to prevent or reduce the occurrence or impact of the risk factors, and to ensure that the loT devices and systems are designed and developed with security and quality in mind. The control procedures should include requirements analysis, design review, testing, validation, and verification of the loT devices and systems. The other options are not as effective as introducing control procedures early in the life cycle, because:

Option B: Implementing loT device software monitoring is a good way to detect and respond to the risk factors related to loT, but it does not enable mitigation of the risk factors, which is the proactive and preventive approach. Software monitoring is a reactive and corrective measure that may not be able to prevent or reduce the occurrence or impact of the risk factors, especially if they are embedded in the hardware or firmware of the loT devices.

Option C: Performing periodic risk assessments of loT is a necessary way to identify and evaluate the risk factors related to loT, but it does not enable mitigation of the risk factors, which is the action-oriented and solution-focused approach. Risk assessment is an analytical and descriptive process that may not provide the specific and effective measures to address or mitigate the risk factors, especially if they are complex or dynamic.

Option D: Performing secure code reviews is a useful way to verify and improve the security and quality of the software of the loT devices and systems, but it does not enable mitigation of the risk factors related to loT, which may involve more than just the software aspect. The risk factors related to loT may also include the hardware, firmware, network, communication, data, andintegration aspects, which may not be covered or resolved by the code reviews. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 214.

During an initial risk assessment, it is crucial to consider existing controls primarily to determine the current risk level. Here's a

Understanding Existing Controls:

Existing controls are measures already in place to mitigate risks. These controls can include technical, administrative, and physical safeguards designed to protect organizational assets.

Knowing what controls are currently in place helps to understand the organization’s current defense mechanisms against potential threats.

Assessing the Current Risk Level:

The current risk level is the risk that remains after considering the effectiveness of existing controls, often referred to as residual risk.

By evaluating these controls, one can determine how much risk is actually mitigated and what level of risk remains.

For instance, if an organization has implemented firewalls and intrusion detection systems, these controls would reduce the risk of cyber attacks. The effectiveness of these controls will determine the residual risk level.

Differentiating Between Risk Types:

Inherent Risk:This is the level of risk that exists before any controls are applied. It’s the raw risk associated with a particular asset or process.

Residual Risk:This is the risk that remains after existing controls have been applied. It's the actual risk that an organization faces after mitigation efforts.

Current Risk:This term is often used interchangeably with residual risk but focuses on the risk level at the present moment, considering the existing controls.

Primary Objective in Initial Risk Assessment:

The primary objective of considering existing controls during the initial risk assessment is to gain an accurate picture of the current risk landscape. This allows risk practitioners to understandwhat additional controls or modifications might be needed to further reduce risk to acceptable levels.

Without considering existing controls, the assessment would only reflect the inherent risk, which doesn’t provide a realistic view of the organization's risk exposure.

Employee activity monitoring is the process of tracking and recording the actions and behaviors of employees on company owned IT systems, such as email, internet, applications, etc. Thepurpose of employee activity monitoring is to ensure compliance with the company’s policies and regulations, prevent data leakage and misuse, detect and deter inappropriate or malicious activities, and improve productivity and performance. The most likely way to deter an employee from engaging in inappropriate use of company owned IT systems is to communicate the employee activity monitoring policy and practice to the employees, and make them aware of the consequences of violating the policy. By doing so, the company can create a deterrent effect and discourage the employees from misusing the IT systems, as they know that their actions are being monitored and recorded, and that they will be held accountable for any misconduct. References = CRISC Review Manual, 7th Edition, page 181.

Residual riskrefers to the risk that remains after mitigation measures have been applied. It represents the exposure that an organization decides to accept, transfer, or further address, aligning with its risk appetite and tolerance.

The observation from a third-party service provider review that would be of greatest concern to a risk practitioner is that the service level agreements (SLAs) have not been met over the last quarter, as it indicates a significant performance issue or breach that may affect the quality, functionality, or security of the outsourced services, and may require a remediation or escalation action. The other options are not the greatest concerns, as they may not indicate a performance issue or breach, but rather a contractual, personnel, or financial issue, respectively, that may not affect the outsourced services directly or significantly. References = CRISC Review Manual, 7th Edition, page 111.

The first thing that the risk practitioner should do upon learning that a new third-party system on the corporate network has introduced vulnerabilities that could compromise corporate IT systems is to notify information security management. This will help to escalate the issue to the appropriate authority and responsibility level, and to initiate the incident response process. Information security management can also coordinate with the third party, the IT department, and other stakeholders to assess the impact and severity of the vulnerabilities, and to implement the necessary actions to contain, eradicate, and recover from the incident. Confirming the vulnerabilities with the third party, identifying procedures to mitigate the vulnerabilities, and requesting IT to remove the system from the network are not the first things that the risk practitioner should do, as they may not address the urgency and priority of the issue, and may not involve the relevant decision makers and responders. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.2.1.2, page 1931

1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 659.

Applying risk appetite is the most important topic to cover in a training session to communicate risk assessment methodologies. Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. It is a key element of the risk management framework and influences the risk assessment process. Applying risk appetite helps to ensure a consistent risk view within the organization by providing a common basis for evaluating and prioritizing risks, aligning risk responses with business goals, and communicating risk information to stakeholders. The other options are not the most important topics to cover in a training session to communicate risk assessment methodologies, although they may be relevant and useful. Applying risk factors is a technique to quantify or qualify the likelihood and impact of risks based on predefined criteria or scales. Referencing risk event data is a source of information to identify and analyze risks based on historical or current incidents. Understanding risk culture is a factor that affectsthe risk behavior and attitude of the organization and its people. References = CRISC Review Manual, pages 40-411; CRISC Review Questions, Answers & Explanations Manual, page 612

A denial-of-service (DoS) attack is a type of cyberattack that aims to disrupt or disable the normal functioning of a system or network by overwhelming it with excessive traffic or requests.

The chief technology officer (CTO) has decided to accept the risk associated with the potential loss from a DoS attack. This means that the CTO has determined that the cost or effort of implementing or maintaining controls to prevent or reduce the impact of a DoS attack is not justified by the expected benefits or savings, and that the organization is willing to bear the consequences of a DoS attack if it occurs.

The best course of action for the risk practitioner in this situation is to identify key risk indicators (KRIs) for ongoing monitoring. This means that the risk practitioner should define and measure the metrics that provide information about the level of exposure to the DoS attack risk, such as the frequency, duration, or severity of the attacks, the availability, performance, or security of the systems or networks, the customer satisfaction, reputation, or revenue of the organization, etc.

Identifying KRIs for ongoing monitoring helps to track and evaluate the actual results and outcomes of the risk acceptance decision, compare them with the risk appetite and tolerance ofthe organization, identify any deviations or breaches that may require attention or action, and report them to the appropriate parties for decision making or improvement actions.

The references for this answer are:

Risk IT Framework, page 15

Information Technology & Security, page 9

Risk Scenarios Starter Pack, page 7

A risk response is the action or plan that is taken to address a specific risk that has been identified, analyzed, and evaluated. It can be one of the following types: mitigate, transfer, avoid, or accept.

The highest priority when developing a risk response is to ensure that it aligns with the organization’s risk appetite, which is the amount and type of risk that the organization is willing to accept in pursuit of its goals. The risk appetite is usually expressed as a range or a threshold, and it is aligned with the organization’s strategy and culture.

Aligning the risk response with the organization’s risk appetite ensures that the risk response is consistent, appropriate, and proportional to the level and nature of the risk, and that it supports the organization’s objectives and values. It also helps to optimize the balance between risk and return, and to create and protect value for the organization and its stakeholders.

The other options are not the highest priority when developing a risk response, because they do not address the fundamental question of whether the risk response is suitable and acceptable for the organization.

The risk response addresses the risk with a holistic view means that the risk response considers the interrelationships and dependencies among the risk sources, events, impacts, and responses, and the potential secondary and residual effects of the risk response. This is important to ensure that the risk response is comprehensive and effective, and that it does not create new or unintended risks, but it is not the highest priority when developing a risk response, because it does not indicate whether the risk response is aligned with the organization’s risk appetite.

The risk response is based on a cost-benefit analysis means that the risk response compares the expected costs and benefits of implementing the risk response, and selects the risk response that provides the most favorable net outcome. This is important to ensure that the risk response is efficient and economical, and that it maximizes the return on investment, but it is not the highest priority when developing a risk response, because it does not indicate whether the risk response is aligned with the organization’s risk appetite.

The risk response is accounted for in the budget means that the risk response is included in the financial plan and allocation of resources for the organization or the project. This is important toensure that the risk response is feasible and realistic, and that it has the necessary funding and support, but it is not the highest priority when developing a risk response, because it does not indicate whether the risk response is aligned with the organization’s risk appetite. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 29-30, 34-35, 38-39, 44-45, 50-51, 54-55

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 147

The risk practitioner should report that the associated risk has been deferred, as this means that the risk response has been postponed or delayed due to lack of resources or other constraints. Deferring a risk response implies that the risk owner acknowledges the risk and intends to implement the risk mitigation action plan at a later stage, when the resources or conditions are available. The other options are not correct, as they do not reflect the actual status of the risk response. Mitigating a risk means that the risk response has been implemented and the risk level has been reduced. Accepting a risk means that the risk response has been rejected or waived, and the risk level has been accepted as it is. Avoiding a risk means that the risk response has beenimplemented and the risk level has been eliminated or transferred. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk Response, page 146.

 The MOST important consideration when performing a risk assessment of a fire suppression system within a data center is the maintenance procedures, because they ensure that the fire suppression system is functioning properly and reliably, and that it can prevent or minimize the damage caused by fire incidents. The maintenance procedures should include regular testing, inspection, and servicing of the fire suppression system components, such as sprinklers, detectors, alarms, and extinguishers. The other options are not as important as the maintenance procedures, because:

Option A: Insurance coverage is a financial measure that can compensate for the loss or damage caused by fire incidents, but it does not prevent or reduce the likelihood or impact of the fire incidents. Insurance coverage is also dependent on the terms and conditions of the insurance policy, which may not cover all the scenarios or costs of the fire incidents.

Option B: Onsite replacement availability is a contingency measure that can facilitate the recovery or restoration of the fire suppression system after a fire incident, but it does not prevent or reduce the likelihood or impact of the fire incidents. Onsite replacement availability is alsodependent on the availability and compatibility of the replacement parts, which may not match the original fire suppression system specifications or requirements.

Option D: Installation manuals are a reference source that can provide guidance on how to install or configure the fire suppression system, but they do not ensure that the fire suppression system is functioning properly and reliably. Installation manuals are also static documents that may not reflect the current or updated fire suppression system standards or practices. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 211.

A risk awareness program is a set of activities that aim to educate and inform employees about the organization’s risk culture, policies, and procedures. A risk awareness program can help improve an organization’s risk culture by enhancing the employees’ understanding of risk, their roles and responsibilities in risk management, and the benefits of risk mitigation. A risk awareness program can also foster a culture of openness, trust, and collaboration among employees, managers, and stakeholders, which can improve the organization’s risk performance and resilience.

Maintaining a documented risk register, rewarding employees for reporting security incidents, and allocating resources for risk remediation are also important aspects of risk management, but they do not directly address the organization’s risk culture, which is the shared values, beliefs, and attitudes that influence how risk is perceived and handled within the organization.

The most significant factor that would impact management’s decision when conducting an operational risk assessment on an initiative to outsource the organization’s customer service operations overseas is the cross-border information transfer restrictions in the outsourcing country. Cross-border information transfer restrictions are the laws, regulations, standards, or contracts that govern the collection, processing, storage, or transmission of information across national or regional boundaries. Cross-border information transfer restrictions may affect the organization’s outsourcing initiative, because they may impose limitations, obligations, or penalties on the organization or the outsourcing company, such as requiring consent, notification, or authorization, or prohibiting or restricting certain types or categories of information. Cross-border information transfer restrictions may also create challenges or risks for the organization’s outsourcing initiative, such as compliance, legal, reputational, or operational risks, or conflicts orinconsistencies with the organization’s own policies, regulations, standards, or contracts. The other options are not as significant as the cross-border information transfer restrictions, although they may also pose some difficulties or limitations for the organization’s outsourcing initiative. Time zone difference of the outsourcing location, ongoing financial viability of the outsourcing company, and historical network latency between the organization and outsourcing location are all factors that could affect the efficiency and effectiveness of the outsourcing initiative, but they do not directly affect the legality or security of the outsourcing initiative. References = 3

The best way to identify changes in the risk profile of an organization is to monitor key risk indicators (KRIs), which are metrics that provide information on the level of exposure to a given operational risk1. KRIs can help to monitor the changes in risk levels over time, identify emerging risks, and trigger risk response actions when the risk exceeds the acceptable thresholds2. KRIs can also help to align the risk management strategy with the business objectives and context. The other options are not the best ways to identify changes in the risk profile of an organization, as they do not provide the same level of insight and guidance as KRIs. Monitoring key performance indicators (KPIs) may show the results or outcomes of the business processes, but not the risks or uncertainties that affect them. Interviewing the risk owner may provide some subjective or qualitative information on the risk perception or attitude, but not the objective or quantitative data on the risk exposure or impact. Conducting a gap analysis may show the difference between the current and desired state of the organization, but not the causes or sources of the risk. References = Key Risk Indicators; Key Risk Indicators: A Practical Guide

The most important risk consideration when the global company’s business continuity plan (BCP) requires the transfer of its customer information to a cloud computing environment in the event of a disaster is that the cloud computing environment is shared with another company. A cloud computing environment is a service model that provides on-demand access to a shared pool of computing resources, such as servers, storage, networks, and applications. A shared cloud computing environment means that the same computing resources are used by multiple customers or tenants, and that the data and activities of one customer may affect or be affected by the data and activities of another customer. This may pose a significant risk to the security, privacy, and availability of the customer information, as it may be exposed, accessed, modified, or deleted by unauthorized or malicious parties. The other options are not as important as the cloud computing environment being shared with another company, as they are related to the differences, agreements, or cultures of the company or the country, not the environment or the platform of the customer information transfer. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Response, Section 3.3: IT Risk Response Implementation, page 145.

Ensuring senior management understands the organization’s risk universe in relation to the IT risk management program is primarily to define effective enterprise IT risk appetite andtolerance levels. This understanding is essential for setting the boundaries within which the organization is willing to operate regarding IT risks.

Defining Effective IT Risk Appetite and Tolerance Levels (Answer A):

Purpose: Senior management needs to understand the range and nature of IT risks to set appropriate risk appetite and tolerance levels.

Impact: This enables the organization to make informed decisions about which risks to accept, mitigate, transfer, or avoid.

Alignment: It ensures that the IT risk management strategy is aligned with the overall business objectives and risk posture of the organization.

Comparison with Other Options:

B. To execute the IT risk management strategy in support of business objectives:

Purpose: While important, it follows the definition of risk appetite and tolerance.

Limitation: Without understanding the risk universe, execution may be misaligned.

C. To establish business-aligned IT risk management organizational structures:

Purpose: Structural alignment is crucial but secondary to setting risk appetite and tolerance.

D. To assess the capabilities and maturity of the organization’s IT risk management efforts:

Purpose: This is part of the ongoing process but not the primary purpose of understanding the risk universe.

The most important factor for sustainable development of secure IT services is security training for systems development staff. Security training helps to ensure that the staff members are aware of the security risks, requirements, and best practices that affect the IT services they develop. Security training also helps to improve the security skills and knowledge of the staff members,and to foster a security culture and behavior within the development team. Security training can also help to prevent or reduce security defects, vulnerabilities, or incidents in the IT services, and to enhance the security performance and quality of the IT services. Well-documented business cases, security architecture principles, and secure coding practices are also important factors for sustainable development of secure IT services, but they are not as important as security trainingfor systems development staff. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.1.1.2, page 2291

1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 653.

 The best person to own the unmitigated risk of the technology is the IT system owner. The IT system owner is the person or entity that has the authority and responsibility for the acquisition, development, maintenance, and operation of the IT system. The IT system owner is also responsible for ensuring that the IT system meets the business requirements, security standards, and compliance obligations of the enterprise. The IT system owner should own the unmitigated risk of the technology, as they are in the best position to understand the nature and impact of the risk, and to implement the appropriate risk responses to reduce the risk exposure to an acceptable level. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 1, Section 1.3.1, page 251234

Regulatory requirements should be the primary basis for deciding whether to disclose information related to risk events that impact external stakeholders, because they define the rules or standards that the organization must comply with to meet the expectations of the regulators, such as government agencies or industry bodies, and to avoid legal or reputational consequences. A risk event is an occurrence or incident that may cause harm or damage to the organization or its objectives, such as a natural disaster, a cyberattack, or a human error. An external stakeholder is a person or group that has an interest or influence in the organization or its activities, but is not part of the organization, such as customers, suppliers, partners, investors, or regulators. Disclosing information related to risk events that impact external stakeholders is a process of communicating or reporting the relevant facts or details of the risk events to the affected or interested parties. Disclosing information related to risk events may have benefits, such as maintaining trust, transparency, and accountability, but it may also have drawbacks, such as exposing vulnerabilities, losing competitive advantage, or inviting litigation. Therefore, regulatory requirements should be the primary basis for deciding whether to disclose information, as they provide the legal and ethical obligations and boundaries for the disclosure process. Stakeholder preferences, contractual requirements, and management assertions are all possible factors for deciding whether to disclose information related to risk events, but they are not the primary basis, as they may vary or conflict depending on the situation or context, and may not override the regulatory requirements. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.2, page 158

The percentage of unpatched DMZ servers is a critical KCI for preventing cyber risk events on external-facing infrastructure. Unpatched servers are vulnerable to exploitation, and monitoring this indicator helps ensure timely application of security updates, reducing the risk of successful attacks.

 Key control indicators (KCIs) are metrics that measure how well a specific control is performing in reducing the causes, consequences, or likelihood of a risk1. KCIs are used to evaluate the control operating effectiveness, which is the degree to which a control achieves its intended objectives and mitigates the risk2.

The primary reason to use KCIs to evaluate control operating effectiveness is to monitor the achievement of set objectives. This means that KCIs help to:

Track and report the progress and performance of the control against the predefined targets, standards, or benchmarks

Identify and address any gaps, deviations, or issues in the control operation or outcome

Provide feedback and assurance to the stakeholders and regulators on the adequacy and reliability of the control

Support the continuous improvement and optimization of the control3

References = Key Control Indicator (KCI) - CIO Wiki, Evaluating and Improving Internal Control in Organizations - IFAC, A Methodical Approach to Key Control Indicators

The best course of action when a risk practitioner finds that the risk level of an emerging IT risk has increased, despite having an action plan to mitigate it, is to evaluate whether the selected controls are still appropriate. This is because the increase in the risk level may indicate that the current controls are not effective or sufficient to reduce the impact or likelihood of the risk, or that the risk environment has changed and new threats or vulnerabilities have emerged. By evaluating the appropriateness of the selected controls, the risk practitioner can identify the gaps or weaknesses in the control design or implementation, and determine the need for corrective actions or improvements. The other options are not the best course of action, because they do not address the root cause of the problem, but rather assume or ignore the effectiveness of the controls, as explained below:

A. Implement the planned controls and accept the remaining risk is not the best course of action, because it assumes that the planned controls are adequate and aligned with the organization’s risk appetite, which may not be the case if the risk level has increased. Implementing the planned controls without evaluating their appropriateness may result in wasting resources, exposing the organization to more risk, or missing opportunities to enhance the risk mitigation effectiveness.

B. Suspend the current action plan in order to reassess the risk is not the best course of action, because it ignores the effectiveness of the current controls, which may still provide some level ofrisk mitigation, even if they are not optimal. Suspending the current action plan may also delay the risk response and increase the risk exposure, especially if the risk is time-sensitive or dynamic. Reassessing the risk without evaluating the appropriateness of the current controls may also lead to inaccurate or incomplete risk information and analysis.

C. Revise the action plan to include additional mitigating controls is not the best course of action, because it assumes that the current controls are ineffective or insufficient, which may not be the case if the risk level has increased due to other factors, such as changes in the risk environment or the organization’s objectives. Revising the action plan without evaluating the appropriateness of the current controls may result in overcompensating, duplicating, or conflicting the controls, which may affect the risk mitigation efficiency and performance. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.3, page 130. How to Mitigate Emerging Technology Risk - ISACA, Risk Mitigation Strategies: Types & Examples (+ Free Template), 5 Key Risk Mitigation Strategies (With Examples) | Indeed.com

Insecure data transmission protocols should be of greatest concern when an organization is implementing internet of Things (IoT) technology to control temperature and lighting in its headquarters, because they can expose the IoT devices and data to unauthorized access,interception, or manipulation. Insecure data transmission protocols can also compromise the confidentiality, integrity, and availability of the IoT system and the information it collects and transmits. The other options are not the greatest concerns, although they may also pose some challenges or risks to the IoT implementation. Insufficient network isolation, impact on networkperformance, and lack of interoperability between sensors are examples of technical or operational issues that can affect the functionality, efficiency, or compatibility of the IoT system, but they do not have the same severity or impact as insecure data transmission protocols. References = CRISC Sample Questions 2024

Risk management maturity level is the degree to which an organization has developed and implemented a systematic and proactive approach to managing the risks that it faces across its various functions, processes, and activities. Risk management maturity level reflects the organization’s risk culture and capability, and its alignment with its objectives and strategies1.

The best measurement of an organization’s risk management maturity level is the key risk indicators (KRIs), which are metrics or measures that provide information on the current or potential exposure and performance of the organization in relation to specific risks. KRIs can help to:

Monitor and track the changes or trends in the risk level and the risk response over time

Identify and alert the risk issues or events that require attention or action

Evaluate and report the effectiveness and efficiency of the risk management processes and practices

Support and inform the risk decision making and improvement23

KRIs can be classified into different types, such as:

Leading KRIs, which are forward-looking and predictive, and indicate the likelihood or probability of a risk event occurring in the future

Lagging KRIs, which are backward-looking and descriptive, and indicate the impact or consequence of a risk event that has already occurred

Quantitative KRIs, which are numerical or measurable, and indicate the magnitude or severity of a risk event or outcome

Qualitative KRIs, which are descriptive or subjective, and indicate the nature or characteristics of a risk event or outcome4

The other options are not the best measurements of an organization’s risk management maturity level, but rather some of the factors or outcomes of it. Level of residual risk is the level of risk that remains after the risk response has been implemented. Level of residual risk reflects the effectiveness and efficiency of the risk response, and the need for further action or monitoring. The results of a gap analysis are the differences between the current and the desired state of the risk management processes and practices. The results of a gap analysis reflect the completeness and coverage of the risk management activities, and the areas for improvement or enhancement. IT alignment to business objectives is the extent to which IT supports and enables the achievement of the organization’s goals and strategies. IT alignment to business objectives reflects the integration and coordination of the IT and business functions, and the optimization of the IT value and performance. References =

Risk Maturity Assessment Explained | Risk Maturity Model

Key Risk Indicators - ISACA

Key Risk Indicators: What They Are and How to Use Them

Key Risk Indicators: Types and Examples

[CRISC Review Manual, 7th Edition]

Performing due diligence is the most effective initial step in mitigating risks associated with outsourcing. This comprehensive assessment evaluates the vendor's capabilities, security posture, compliance with regulations, and overall suitability for handling sensitive information assets. It ensures that potential risks are identified and addressed before entering into a contractual agreement.