Free Isaca CRISC Practice Exam with Questions & Answers | Set: 7

 A cost-benefit analysis of the control versus probable legal action is the best way to inform decision-makers about the value of a notice and consent control for the collection of personal information, as it quantifies the potential benefits and costs of implementing the control and compares them with the potential consequences of not implementing the control. This helps the decision-makers to evaluate the trade-offs and the return on investment of the control.

A comparison of the costs of notice and consent control options is not sufficient to inform decision-makers about the value of the control, as it does not consider the benefits or the risks of the control.

Examples of regulatory fines incurred by industry peers for noncompliance are not the best way to inform decision-makers about the value of the control, as they are based on historical data and may not reflect the current or future situation of the enterprise.

A report of critical controls showing the importance of notice and consent is not the best way to inform decision-makers about the value of the control, as it does not provide any quantitative or comparative data to support the decision. References = CRISC Review Manual, 7th Edition, ISACA, 2020, page 140-1411

The greatest concern for an IT risk practitioner when an employee transfers to another department is that unnecessary access permissions have not been removed. Unnecessary access permissions are the access rights or privileges that are no longer needed, relevant, or appropriate for the employee’s new role or responsibility. If these access permissions are not removed, they may pose a significant security risk, as the employee may be able to access, modify, or delete sensitive or critical data and systems that are not related to their current function. This may result in data leakage, fraud, sabotage, or compliance violations. The other options are not as concerning as unnecessary access permissions, as they are related to the organizational, operational, or knowledge aspects of the employee transfer, not the security or risk aspects of the employee transfer. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Response, Section 3.3: IT Risk Response Implementation, page 145.

Cross-business representation is most important to the effectiveness of a senior oversight committee for risk monitoring. Here’s a

Importance of Cross-business Representation:

Comprehensive Risk Perspective: Having representatives from different business units ensures that the committee has a comprehensive view of risks across the entire organization. This diverse representation helps in identifying and assessing risks that may impact various parts of the business differently.

Informed Decision-Making: Members from different business areas can provide unique insights and expertise, leading to more informed and balanced decision-making processes.

Improved Communication: Cross-business representation facilitates better communication and collaboration across the organization, ensuring that risk management practices are understood and implemented consistently.

Comparison with Other Options:

Key Risk Indicators (KRIs): While important for monitoring specific risks, KRIs alone do not ensure the effectiveness of the oversight committee without a diverse representation to interpret and act on these indicators.

Risk Governance Charter: A risk governance charter outlines the roles, responsibilities, and processes for risk management, but its effectiveness depends on the active participation of diverse business representatives.

Organizational Risk Appetite: Understanding the organizational risk appetite is crucial, but without cross-business representation, the risk appetite may not be appropriately reflected or acted upon across all business areas.

Best Practices:

Diverse Membership: Ensure that the oversight committee includes members from all key business units and functions to provide a holistic view of organizational risks.

Regular Meetings: Schedule regular meetings to review and discuss risk management activities, KRIs, and emerging risks with input from all representatives.

Clear Communication: Establish clear communication channels between the oversight committee and business units to ensure that risk management practices are effectively implemented and monitored.

The greatest security risk in this scenario is that data may be commingled with other tenants’ data on the public cloud infrastructure. Data commingling occurs when data from different sources or customers are mixed together without proper segregation or encryption. This may result in data leakage, unauthorized access, or loss of confidentiality and integrity. Data commingling is a common challenge in public cloud environments, where multiple customers share the same physical resources and network. System downtime, infrastructure management, and cloud provider certification are also potential risks in this scenario, butthey are not as great as data commingling. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.2.1.1, page 2451

1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 638.

 The best time to identify the risk associated with a major project to determine a mitigation plan is the project initiation phase. The project initiation phase is the first phase of the project management process, where the project is defined, authorized, and planned. The project initiation phase includes the activities of developing the project charter, identifying the stakeholders, and defining the scope and objectives of the project. The project initiation phase is the best time to identify the risk associated with the project, as it provides the opportunity to understand the project context, requirements, and expectations, and to establish the risk management framework, process, and plan. By identifying the risk early in the project, the mitigation plan can be integrated with the project plan, and the resources, budget, and schedule can be allocated accordingly. The other options are not as optimal as the project initiation phase, as they are related to the execution, closing, or planning of the project, not the definition or authorization of the project. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.1: IT Risk Management Process, page 15.

Key Control Indicators (KCIs) are metrics used to monitor the performance of controls. Their primary benefit is the early detection of control degradation, allowing organizations to take corrective actions before issues escalate into significant problems.

Local laws and regulations should be the primary consideration when assessing the risk of using IoT devices to collect and process PII, because they define the legal obligations and liabilities of the organization and the individuals involved. Non-compliance with local laws and regulations can result in fines, lawsuits, reputational damage, and loss of trust. Therefore, it is essential to understand and adhere to the applicable laws and regulations in the jurisdictions where the IoT devices operate and where the PII is stored, processed, and transferred.

References

•Considerations for Managing Internet of Things (IoT) Cybersecurity and Privacy Risks

•The Internet of Things (IoT) and Digitally Stored PII: Avoidable or Inevitable?

•Security Issues in IoT: Challenges and Countermeasures

The most important factor for an organization to consider when developing its IT strategy is the organizational goals and objectives. The organizational goals and objectives are the statements that define the purpose, direction, and desired outcomes of the organization. The organizational goals and objectives help to align the IT strategy with the organization’s mission, vision, values, and strategy, and to ensure that the IT strategy supports and enables the organization’s performance and improvement. The organizational goals and objectives also help to communicate and coordinate the IT strategy with the organization’s stakeholders, such as the board, management, business units, and IT functions, and to facilitate the IT decision-making and reporting processes. The other options are not as important as the organizational goals and objectives, although they may be related to the IT strategy. IT goals and objectives, the organization’s risk appetite statement, and legal and regulatory requirements are all factors that could affect the feasibility and sustainability of the IT strategy, but they do not necessarily reflect or influence the organization’s purpose, direction, and desired outcomes. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.2.1, page 1-9.

 An exception to the information security policy is a permission to continue operating a system, service, or product that cannot comply with the established information security standards and requirements1. A risk owner is a person or entity that has the authority and accountability for a risk and its management2. A risk practitioner is a person or entity that has the knowledge and skills to perform risk management activities3. A high number of exceptions to the information security policy indicates that there are many systems, services, or products that do not meet the expected level of security and pose potential risks to the organization. The risk practitioner’s greatest concern should be that the aggregate risk, which is the total amount of risk that the organization faces from all sources, is approaching the tolerance threshold, which is the limit beyond which the organization does not want to tolerate the risk4. If the aggregate risk isapproaching the tolerance threshold, it means that the organization is exposed to a high level of risk that may exceed its risk appetite, which is the amount of risk that the organization is willing to accept to achieve its objectives5. This may result in negative consequences for the organization, such as breaches, losses, damages, or reputational harm. Therefore, the risk practitioner should monitor and report the aggregate risk level and the tolerance threshold, and advise the risk owners and the management on the appropriate risk responses and actions to reduce the aggregate risk to an acceptable level. Security policies are being reviewed infrequently, controls are not operating efficiently, and vulnerabilities are not being mitigated are not the risk practitioner’s greatest concern, as they are not directly related to the aggregate risk level and the tolerance threshold. Security policies are being reviewed infrequently is a condition that indicates that the organization’s security policies are not updated or revised regularly to reflect the changes and updates in the security environment and the security requirements6. This may affect the relevance and effectiveness of the security policies, but it does not necessarilyincrease the aggregate risk level or the tolerance threshold. Controls are not operating efficiently is a condition thatindicates that the organization’s controls, which are the measures or actions taken to manage or mitigate the risks, are not performing well or optimally7. This may affect the quality and performance of the controls, but it does not necessarily increase the aggregate risk level or the tolerance threshold. Vulnerabilities are not being mitigated is a condition that indicates that the organization’s vulnerabilities, which are the weaknesses or gaps that may be exploited by the threats, are not being addressed or reduced8. This may increase the likelihood or impact of the risks, but it does not necessarily increase the aggregate risk level or the tolerance threshold. References = 1: IT/Information Security Exception Request Process2: [Risk Ownership - Risk Management] 3: [Risk Practitioner - ISACA] 4: Risk Threshold: Definition, Meaning & Example - PM Study Circle5: Risk Appetite vs Risk Tolerance vs Risk Threshold - projectcubicle6: [Security Policy Review and Update - SANS Institute] 7: [Control Effectiveness and Efficiency - ISACA] 8: [Vulnerability Management - ISACA] : [Risk andInformation Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.1: IT Risk Concepts, pp. 17-19.] : [Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.1: Risk Identification, pp. 57-59.] : [Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.2: Risk Monitoring, pp. 189-191.] : [Risk and Information Systems Control Study Manual, Chapter 5: Information Systems Control Design and Implementation, Section 5.1: Control Design, pp. 233-235.] : [Risk and Information Systems Control Study Manual, Chapter 5: Information Systems Control Design and Implementation, Section 5.2: Control Implementation, pp. 243-245.] : [Risk and Information Systems Control Study Manual, Chapter 5: Information Systems Control Design and Implementation, Section 5.3: Control Monitoring and Maintenance, pp. 251-253.]

According to the CRISC Review Manual, notifying network administrators before testing is the best mitigating control to reduce the risk introduced when conducting penetration tests, because it helps to avoid any disruption or damage to the network services and systems. Penetration testing is a technique that simulates an attack on the network to identify and exploit the vulnerabilities and weaknesses. Notifying network administrators before testing allows them to prepare for the test, monitor the test activities, and respond to any incidents or issues that may arise during the test. The other options are not the best mitigating controls, because they do not address the risk of network disruption or damage. Requiring the vendor to sign a nondisclosure agreement is a legal measure that protects the confidentiality of the network information, but it does not prevent the vendor from causing any harm to the network. Clearly defining the project scope is a planning activity that sets the boundaries and objectives of the test, but it does not ensure the safety and availability of the network. Performing background checks on the vendor is a due diligence activity that verifies the vendor’s credentials and reputation, but it does not guarantee the vendor’s performance or behavior. References = CRISC Review Manual, 7th Edition, Chapter 4, Section 4.2.2, page 181.

When moving critical assets to the cloud, the most important KPI to include in the SLA is the percentage of standard supplier uptime, which measures the availability and reliability of the cloud service provider. This KPI indicates how often the cloud service is operational and accessible, and how well it meets the agreed service level objectives. A high percentage of standard supplier uptime means that the cloud service provider can deliver the expected performance and functionality of the critical assets, and minimize the risk of service disruptions, downtime, or data loss. The percentage of standard supplier uptime should be aligned with the organization’s business continuity and disaster recovery requirements, and should be monitored and reported regularly by the cloud service provider. The SLA should also specify the compensation or remediation actions in case of any breach of the agreed percentage of standard supplier uptime.

According to the CRISC Review Manual1, the risk register is a tool that records the results of risk identification, analysis, evaluation, and treatment. The risk register should be updated whenever there is a change in the risk profile, such as when a risk response is implemented or a new risk is identified. Updating the risk register allows the organization to monitor the current status of risks and the effectiveness of risk responses. Therefore, the next step for the risk practitioner after identifying a risk with high impact and very low likelihood that is covered by insurance is to update the risk register with the new information. References = CRISC Review Manual1, page 191.

The primary focus of an ongoing risk awareness program should be to enable better risk-based decisions, as this can help the organization to achieve its objectives, optimize its performance, and manage its risks effectively. An ongoing risk awareness program is a process of educating, communicating, and engaging the stakeholders about the organization’s risk management framework, methodology, and practices. An ongoing risk awareness program can help the stakeholders to understand the risk context, criteria, appetite, and profile of the organization, and to identify, assess, treat, monitor, and review the risks that may affect their roles and responsibilities. By doing so, an ongoing risk awareness program can empower the stakeholders to make informed and rational decisions that balance the benefits and costs of risk-taking, and that align with the organization’s strategy and goals.

Key performance indicators (KPIs) are metrics used to measure and evaluate the achievement of the organization’s objectives and strategies1. KPIs for critical IT assets are KPIs that focus onthe performance and value of the IT assets that are essential for the organization’s operations and functions2. KPIs for critical IT assets may include metrics such as availability, reliability, utilization, cost, and security of the IT assets3. The need to review and update KPIs for critical IT assets may be driven by various factors, such as changes in the business environment, customer expectations, or regulatory requirements. However, the most likely factor that would drive the need to review and update KPIs for critical IT assets is the outcomes of periodic risk assessments. A risk assessment is a process that involves identifying, analyzing, and evaluating the risks and their potential impacts on the organization’s objectives and performance4. A periodic risk assessment is a risk assessment that is performed at regular intervals, such as monthly, quarterly, or annually, to capture the changes and updates in the risk environment and the risk profile5. The outcomes of periodic risk assessments would most likely drive the need to review and update KPIs for critical IT assets, as they would provide insights into the current and emerging risks that may affect the performance and value of the critical IT assets, as well as the effectiveness and efficiency of the existingand planned controls and responses. By reviewing and updating the KPIs for critical IT assets based on the outcomes of periodic risk assessments, the organization can ensure that the KPIs are relevant, realistic, and aligned with the organization’s risk appetite and tolerance, and that they provide accurate and timely information for decision making and reporting. The outsourcing of related IT processes, changes in service level objectives, and findings from continuous monitoring are not the most likely factors that would drive the need to review and update KPIs for critical IT assets, as they do not provide the same level of information and impact as the outcomes of periodic risk assessments. The outsourcing of related IT processes is a decision that involves transferring some or all of the IT processes that support or enable the critical IT assets to an external service provider. The outsourcing of related IT processes may affect the performance and value of the critical IT assets, but it does not necessarily require a review and update of the KPIs for critical IT assets, as the KPIs may still be valid and applicable for the outsourced IT processes. Changes in service level objectives are changes in the expected or agreed level of quality or performance of the IT services that support or enable the critical IT assets. Changes in service level objectives may affect the performance and value of the critical IT assets, but they do not necessarily require a review and update of theKPIs for critical IT assets, as the KPIs may still be consistent and compatible with the changed service level objectives. Findings from continuous monitoring are the results or outcomes of the ongoing observation and measurement of the performance and compliance of the IT processes and systems that support or enable the critical IT assets. Findings from continuous monitoring may affect the performance and value of the critical IT assets, but they do not necessarily require a review and update of the KPIs for critical IT assets, as the KPIs may still be relevant and reliable for the continuously monitored IT processes and systems. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.2: Risk Monitoring, pp. 189-191.

The business manager is best suited to assess the impact of potential data loss when outsourcing a key database to an external service provider.

Role of the Business Manager:

Understanding Business Impact:The business manager has a comprehensive understanding of the business processes, the criticality of the data, and the potential impact of data loss on business operations.

Decision Making:They are responsible for making decisions regarding risk tolerance, business continuity, and aligning the risk management practices with business objectives.

Assessment of Data Loss Impact:

Operational Impact:The business manager can evaluate how data loss would affect day-to-day operations and overall business continuity.

Financial and Reputational Impact:They can also assess the financial repercussions and potential damage to the organization’s reputation, providing a holistic view of the impact.

Centralizing IT systems is a process of consolidating and integrating the IT systems or resources in the organization into a single or unified platform or location. Centralizing IT systems helps to improve risk reporting, because it helps to simplify and standardize the risk management process and activities, and to enhance the visibility and transparency of the IT risks and controls. Centralizing IT systems also helps to improve risk reporting, because it helps to facilitate and automate the risk data collection, analysis, and evaluation, and to provide consistent and comprehensive risk information and insights to the organization’s stakeholders, such as the board, management, business units, and IT functions. The other options are not the greatest benefit of centralizing IT systems, although they may be related to the risk management process. Risk classification, risk monitoring, and risk identification are all activities that can help to support or improve the risk management process, but they do not necessarily benefit from centralizing IT systems

 Understanding Business Impact Analysis (BIA):

BIA is a process used to identify and evaluate the potential effects (impact) of interruptions to critical business operations as a result of a disaster, accident, or emergency.

It helps quantify the potential loss impact of cyber risks by assessing the financial and operational consequences of disruptions.

 Quantifying Loss Impact:

BIA involves determining the value of business processes and the impact of their loss. This includes evaluating factors such as revenue loss, additional operational costs, legal penalties, and reputational damage.

By analyzing the criticality of business functions and their dependencies, BIA provides a detailed understanding of potential impacts, aiding in the development of risk mitigation strategies.

 Comparing Other Techniques:

Cost-Benefit Analysis:Useful for evaluating the cost-effectiveness of controls but does not provide a comprehensive assessment of potential loss impacts.

Penetration Testing:Identifies vulnerabilities but does not quantify the business impact of exploiting those vulnerabilities.

Security Assessment:Evaluates security controls but is not focused on the broader business impact of potential disruptions.

 References:

The CRISC Review Manual emphasizes the role of BIA in assessing the impact of risks on business operations and quantifying potential losses (CRISC Review Manual, Chapter 2: IT Risk Assessment, Section 2.7 Business Impact Analysis)​​.

Confirming that the risk has been mitigated to the intended level is paramount to ensure that the risk response was effective. This ties toRisk Mitigation and Treatment, ensuring that controls implemented have reduced the risk to within the organization's appetite. Updating registers or recalibrating tolerances comes secondary to verifying the effectiveness of mitigation.

Testing is completed by IT support users without input from end users should be of most concern to a risk practitioner reviewing the system development life cycle (SDLC). This is because testing without input from end users can result in poor quality, usability, and functionality of the system, as well as increased errors, defects, and rework. Testing without input from end users can also lead to user dissatisfaction, resistance, and non-compliance, as well as misalignment with the business requirements and objectives. According to the CRISC Review Manual 2022, one of the key risk identification techniques for IT projects is to involve the end users and other relevant parties in the testing process1. According to the CRISC Review Questions, Answers & Explanations Manual 2022, testing without input from end users is the correct answer to this question2.

Testing in phases, overriding segregation of duties controls, and using data anonymization are not the most concerning issues for a risk practitioner reviewing the SDLC. These are possible practices or techniques that can be used in the testing process, but they do not necessarily pose significant risks or problems. Testing in phases can help ensure that the system meets the technical and functional specifications, as well as the user acceptance criteria, at each stage of the development. Overriding segregation of duties controls can be justified and authorized during the testing phases, as long as the controls are restored and verified before the system goes live. Using data anonymization can help protect the privacy and security of the data used in the testing process, as well as comply with the relevant regulations and standards.

Policies and standards are the primary documents that define the organization’s expectations and requirements for information security and risk management. They provide the basis for establishing controls, procedures, roles, and responsibilities. Policies and standards should be updated following a change in legislation requiring notification to individuals impacted by data breaches, to ensure compliance with the new legal obligations and to align with the organization’s risk appetite and tolerance. Updating policies and standards can also help to communicate the changes to the relevant stakeholders and to provide guidance for implementing and monitoring the controls. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.3.2, p. 28-29

 Process owners are the best suited to help a risk practitioner understand the impact of IT-related events on business objectives, as they have the responsibility and authority over the design, execution, and performance of business processes. Process owners are also accountable for the risks and controls associated with their processes, and they can provide valuable input and feedback on the likelihood and impact of IT-related events on the process outcomes and objectives.

The other options are not the best suited to help a risk practitioner understand the impact of IT-related events on business objectives. IT management is responsible for the delivery and support of IT services and solutions, but they may not have the full visibility or understanding of the business objectives and processes. Internal audit is responsible for providing independent and objective assurance and consulting services on the effectiveness and efficiency of governance, risk management, and control processes, but they may not have the direct involvement or influence on the business objectives and processes. Senior management is responsible for settingthe strategic direction and objectives of the organization, but they maynot have the detailed knowledge or experience of the business processes and their risks and controls. References = IT Risk Manager: Skills and Roles & Responsibilities, IT Risk Resources | ISACA, Managing information technology risk | Business Queensland

The best way to determine the value of information assets for risk management purposes is to assess the loss impact if the information is inadvertently disclosed, as this reflects the potential damage or harm that the organization may suffer due to a breach of confidentiality, integrity, or availability of the information. The loss impact can be measured in terms of financial, operational, reputational, legal, or regulatory consequences, depending on the nature, sensitivity, and criticality of the information. The loss impact can also help the organization to prioritize the protection and mitigation of the information assets, and to align the risk management strategy with the business objectives and risk appetite.

A loss event is an occurrence that results in a negative consequence or damage for an organization, such as a data breach, a cyberattack, or a natural disaster. The impact of a loss event is the extent or magnitude of the harm or loss caused by the event, such as financial losses, reputational damage, operational disruptions, or legal liabilities. A newly enacted information privacy law that significantly increases financial penalties for breaches of personally identifiable information (PII) will most likely increase the impact of a loss event for an organization affected by the new law, because it will increase the potential cost and severity of a data breach involving PII. The other options are not as likely as an increase in loss event impact, because they do not directly result from the new law, but rather depend on other factors, such as the organization’s risk management capabilities, as explained below:

A. Increase in compliance breaches is not a likely outcome, because it assumes that the organization will not comply with the new law, which would expose it to more risks and penalties. A rational organization would try to comply with the new law by implementing appropriate controls and measures to protect PII and prevent data breaches.

C. Increase in residual risk is not a likely outcome, because it assumes that the organization will not adjust its risk response strategies to account for the new law, which would leave it with more risk exposure than desired. A prudent organization would try to reduce its residual risk by enhancing its risk mitigation controls or transferring its risk to a third party, such as an insurance company.

D. Increase in customer complaints is not a likely outcome, because it assumes that the organization will experience more data breaches involving PII, which would affect its customersatisfaction and loyalty. A responsible organization would try to avoid data breaches by improving its security posture and practices, and by communicating transparently and effectively with its customers about the new law and its implications. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.1.1, page 32.

 The best way to measure the effectiveness of the subsidiary’s IT systems controls is to review metrics and key performance indicators (KPIs), as they provide quantitative and qualitative measures of the performance and outcomes of the IT systems and processes, and how well they meet the predefined standards and expectations. Metrics and KPIs can help to evaluate the efficiency, reliability, security, and quality of the IT systems and controls, and to identify any gaps, weaknesses, or issues that need to be addressed. Metrics and KPIs can also help to compare and benchmark the subsidiary’s IT systems and controls with those of the parent organization or other similar entities. The other options are not the best ways to measure the effectiveness of the subsidiary’s IT systems controls, although they may be useful or complementary methods. Implementing IT systems in alignment with business objectives is a good practice, but it does not measure the effectiveness of the IT systems controls, as it focuses on the alignment andintegration of the IT systems with the business strategy and goals. Reviewing design documentation of IT systems can provide some information on the specifications and requirements of the IT systems, but it does not measure the effectiveness of the IT systems controls, as it does not reflect the actual implementation and operation of the IT systems. Evaluating compliance with legal and regulatory requirements can ensure that the subsidiary’s IT systems and controls meet the minimum standards and obligations of the foreign country, but it does not measure the effectiveness of the IT systems controls, as it does not consider the performance and outcomes of the IT systems and processes. References = Risk and Information Systems Control Study Manual, Chapter 5: Risk and Control Monitoring and Reporting, page 187.

Mean time between failures (MTBF) is a key performance indicator (KPI) that measures the average time that a system or component operates without interruption or failure. MTBF is a common metric for reliability and availability of IT services. A higher MTBF indicates a lower frequency of failures and a higher ability to deliver uninterrupted IT services. According to the CRISC Review Manual 2022, MTBF is one of the KPIs for IT service delivery1. According to the CRISC Review Questions, Answers & Explanations Manual 2022, MTBF is the correct answer to this question2.

Mean time to recover (MTTR), planned downtime, and unplanned downtime are not the best KPIs to measure the ability to deliver uninterrupted IT services. MTTR measures the average time that it takes to restore a system or component to normal operation after a failure. Planned downtime measures the scheduled time that a system or component is not available for use due to maintenance or upgrades. Unplanned downtime measures the unscheduled time that a system or component is not available for use due to failures or incidents. These KPIs are useful for measuring the impact and duration of service interruptions, but they do not directly reflect the ability to prevent or avoid service interruptions.

 A control self-assessment (CSA) is a technique that allows managers and work teams directly involved in business units, functions, or processes to participate in assessing the organization’s risk management and control processes. The main purpose of conducting a CSA is to gain a better understanding of the control effectiveness in the organization, which means how well the controls are designed, implemented, and operated to achieve the desired outcomes and mitigate the risks. A CSA can help to identify the strengths and weaknesses of the existing controls, as well as the gaps and opportunities for improvement. A CSA can also help to enhance the awareness, ownership, and accountability of the control environment among the managers and staff. The other options are not the main purpose of conducting a CSA, although they may be related or beneficial. Gaining a better understanding of the risk in the organization is a result of conducting a CSA, but it is not the primary goal. The primary goal is to evaluate the controls that address the risks, not the risks themselves. Adjusting the controls prior to an external audit is a possible action that may follow a CSA, but it is not the reason for conducting a CSA. The reasonfor conducting a CSA is to improve the control effectiveness, not to prepare for an audit. Reducing the dependency on external audits is a potential benefit of conducting a CSA, but it is not the objective of conducting a CSA. The objective of conducting a CSA is to enhance the internal control assurance, not to replace the external audit assurance. References = CRISC Review Manual, pages 153-1541; CRISC Review Questions, Answers & Explanations Manual, page 802

Monitoring the number of incidents with downtime exceeding the contract threshold is a critical KRI for assessing the effectiveness of infrastructure upgrades aimed at enhancing service availability. This metric directly reflects the provider's ability to meet agreed-upon service levels and helps identify areas requiring further improvement.

The most important consideration when identifying stakeholders to review risk scenarios developed by a risk analyst is that the reviewers are accountable for the affected processes. This is because the reviewers need to have a clear understanding of the business processes that are exposed to the risks, and the potential impact and consequences of the risk scenarios. The reviewers also need to have the authority and responsibility to implement the risk responses and monitor the risk performance. By involving the stakeholders who are accountable for the affected processes, the risk analyst can ensure that the risk scenarios are realistic, relevant, and comprehensive, and that the risk management process is aligned with the business objectives and expectations. The other options are not as important as the accountability for the affected processes, because they do not guarantee that the reviewers have the necessary knowledge, experience, and involvement in the risk management process, as explained below:

B. Members of senior management are not the most important consideration, because they may not have the detailed or operational knowledge of the business processes that are exposed to the risks, or the technical or practical aspects of the risk scenarios. Senior management may also have different or conflicting priorities or perspectives on the risk management process, which may affect the quality and validity of the review.

C. Authorized to select risk mitigation options are not the most important consideration, because they may not have the direct or regular involvement in the business processes that are exposed to the risks, or the specific or contextual understanding of the risk scenarios. The authority to select risk mitigation options may also depend on other factors, such as the risk appetite, the budget, or the organizational structure, which may limit or influence the review.

D. Independent from the business operations are not the most important consideration, because they may not have the sufficient or relevant knowledge of the business processes that are exposed to the risks, or the potential or actual impact and consequences of the risk scenarios. The independence from the business operations may also create a gap or disconnect between the risk management process and the business objectives and expectations, which may affect the effectiveness and efficiency of the review. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.3.1, page 45. A Stakeholder Approach to Risk Management, Module 2. Project risk management: stakeholders’ risks and the project manager’s role, What Is Risk Management Scenario Analysis?

The criticality of the asset is the most important factor to consider when determining the value of an asset during the risk identification process, because it reflects the importance or significance of the asset to the organization’s objectives or functions, and the potential impact or consequence of losing or compromising the asset. An asset is a resource or capability that has value to the organization, such as data, systems, applications, infrastructure, or people. The value of an asset is a measure of the worth or benefit of the asset to the organization, and the cost or loss of the asset to the organization. The risk identification process is a process of systematically identifying the sources and types of risk that an organization faces, and estimating their likelihood and impact. The criticality of the asset is the most important factor, as it helps to prioritize and focus on the assets that have the highest value and impact, and to determine the appropriate level of protection and investment for the assets. The monetary value of the asset, the vulnerability profile of the asset, and the size of the asset’s user base are all possible factors to consider when determining the value of an asset, but they are not the most important factor, as they do not directly reflect the criticality of the asset to the organization’s objectives or functions. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.2.1, page 83

The software version is the component of a software inventory that best enables the identification and mitigation of known vulnerabilities. The software version is the specific release or update of a software product that has a unique identifier, such as a number or a name. The software version indicates the features, functions, and security patches that are included in the software product. By knowing the software version, the organization can compare it with the latest available version and identify any missing or outdated security fixes. The organization can then mitigate the known vulnerabilities by updating or upgrading the software to the latest version. The other components of a software inventory, such as the assigned software manager, the software support contract expiration, and the software licensing information, are not as directly related tothe identification and mitigation of known vulnerabilities, although they may provide some contextual or administrative information. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.3.2, page 2-25.

The HR manager is the person or entity that has the authority and responsibility to collect, process, and protect the personal data of the employees in the organization. The HR managerhelps to manage the employee personal data, because they help to establish and enforce the data policies and standards for the employees, and to comply with the legal and regulatory requirements, such as the GDPR. The HR manager also helps to monitor and report on the data performance and compliance for the employees, and to identify and address any issues or gaps in the data management activities. The other options are not the best person to manage the employee personal data, although they may be involved in the process. System administrator, data privacy manager, and compliance manager are all examples of roles or functions that can help to support or implement the data management activities, but they do not necessarily have the authority or responsibility to collect, process, or protect the employee personal data

According to the 1.9 Ownership & Accountability - CRISC, risk ownership is best established by mapping risk to specific business process owners. Details of the risk owner should be documented in the risk register. Results of the risk monitoring should be discussed and communicated with the risk owner as they own the risk and are accountable for maintaining the risk within acceptable levels. To ensure effective risk ownership, it is most important that risk owners have decision-making authority, as this enables them totake timely and appropriate actions to manage the risk and ensure that it is aligned with the organization’s risk appetite and tolerance. Without decision-making authority, risk owners may not be able to implement the necessary risk responses or escalate the issues to the relevant stakeholders. Therefore, the answer is D. risk owners have decision-making authority. References = 1.9 Ownership & Accountability - CRISC, The Importance of Effective Risk Governance in the C-suite - Aon

The percent of patches implemented within established timeframe is the best metric to demonstrate the effectiveness of an organization’s patch management process, as it measures how well the organization meets its patching objectives and reduces its exposure to vulnerabilities. This metric reflects the timeliness, completeness, and quality of the patching process, and can be compared against the organization’s patch management policy and standards. A high percent of patches implemented within established timeframe indicates that the organization has a mature and efficient patch management process that minimizes the risk of security breaches or operational disruptions due to unpatched systems.

 Risk is inefficiently controlled when the annual cost of the control exceeds the annual loss expectancy (ALE) of the risk, as this means that the organization is spending more on the control than the potential loss that the control is supposed to prevent or reduce. This indicates that the control is not cost-effective or optimal, and that the organization should consider alternative or complementary controls that can lower the cost or increase the benefit of the risk management. Control is ineffective and should be strengthened when the control does not reduce the likelihood or impact of the risk to an acceptable level, regardless of the cost. Risk is efficiently controlled when the annual cost of the control is equal to or less than the annual loss expectancy (ALE) of the risk, as this means that the organization is spending less or equal on the control than the potential loss that the control is supposed to prevent or reduce. Control is weak and should be removed when the control does not provide any benefit or value to the risk management,regardless of the cost. References = CRISC Certified in Risk and Information Systems Control – Question205; ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 205.

The primary reason for tracking the status of risk mitigation plans is to ensure that the proposed controls are implemented as scheduled, as this can help to reduce the risk exposure of the organization and to achieve the desired risk objectives. Tracking the status of risk mitigation plans can also help to monitor and evaluate the performance and effectiveness of the risk controls, and to identify and address any issues or gaps that may arise during the implementation.Tracking the status of risk mitigation plans can also provide feedback and information to the risk owners and stakeholders, and enable them to adjust the risk strategy and response actions accordingly. References = CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 251. CRISC Sample Questions 2024, Question 251. ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 251. CRISC by Isaca Actual Free Exam Q&As, Question 9.

According to ISACA, a risk register is a tool to record and track the identified risks, their ratings, responses, and status. The primary purpose of a risk register is to provide a centralized view of risk for the organization, as it enables the consolidation, communication, and reporting of risk information across different levels, units, and functions. A risk register can also support the risk management process, such as risk identification, assessment, treatment, monitoring, and review.

The most important objective of establishing an enterprise risk management (ERM) function within an organization is to have a unified approach to risk management across the organization. An ERM function is a centralized and coordinated function that oversees and supports the risk management activities of the organization, such as risk identification, assessment, response, monitoring, and reporting. An ERM function helps to ensure that the risk management process is consistent, comprehensive, and integrated with the organization’s strategy, objectives, and culture. An ERM function also helps to align the risk management activities with the organization’s risk appetite and tolerance, and to provide a holistic view of the organization’s risk profile and exposure. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 1, Section 1.1.1, page 131

The first course of action for the risk practitioner when an organization has decided to expand into new product areas is to identify any new business objectives with stakeholders. Business objectives are the specific, measurable, achievable, relevant, and time-bound (SMART) goals that the organization aims to accomplish through its products and services. Stakeholders are the parties who have an interest or influence in the organization and its products and services, such as customers, employees, shareholders, suppliers, regulators, or competitors. Identifying any new business objectives with stakeholders is the first course of action, because it helps to understand and define the purpose, scope, and criteria of the new product areas, and to align them with the organization’s vision, mission, and strategy. Identifying any new business objectives with stakeholders also helps to establish the expectations, needs, and requirements of the stakeholders, and to ensure their engagement and support for the new product areas. Identifying any newbusiness objectives with stakeholders is the basis for the subsequent risk management activities, such as identifying, analyzing, evaluating, and responding to the risks associated with the new product areas. The other options are not the first course of action, although they may be related or subsequent steps in the risk management process. Presenting a business case for new controls to stakeholders is a part of the risk response process, which involves selecting and executing the appropriate actions to reduce, avoid, share, or exploit the risks associated with the new product areas. Presenting a business case for new controls to stakeholders can help to justify and communicate the value and impact of the new controls, and to obtain the approval and resources for implementing them. However, this is not the first course of action, as it depends on the identification and prioritization of the business objectives and the risks. Revising the organization’s risk and control policy is a part of the risk governance process, which involves defining and updating the rules and guidelines for managing the risks and the controls associatedwith the new product areas. Revising the organization’s risk and control policy can help to ensure the consistency and effectiveness of the risk management process, and to comply with the relevant laws and regulations. However, this is not the first course of action, as it follows the identification and assessment of the business objectives and the risks. Reviewing existing risk scenarios with stakeholders is a part of the risk monitoring and review process, which involves evaluating and improving the performance and outcomes of the risk management process for the new product areas. Reviewing existing risk scenarios with stakeholders can help to identify and address any changes or issues in the risk levels or the risk responses, and to provide feedback and learning for the risk management process. However, this is not the first course of action, as it requires the identification and analysis of the business objectives and the risks. References = Risk Scenarios Toolkit - ISACA, How to Write Strong Risk Scenarios and Statements - ISACA, The Role of Executive Management in ERM - Corporate Compliance Insights

 The risk treatment response that should be reflected in the risk register when an IT department decides to keep the data center in-house instead of outsourcing it to an overseas location is risk avoidance. Risk avoidance is a risk response strategy that involves eliminating the source of the risk, or changing the plan or scope of the activity, to avoid the risk altogether. Risk avoidance can help to reduce the risk exposure and impact to zero, by removing the possibility of the risk occurrence. In this case, the IT department avoids the risk of outsourcing the data center to an overseas location, which could involve various threats, vulnerabilities, and uncertainties, such as data security, legal compliance, service quality, communication, or cultural issues. By keeping the data center in-house, the IT department maintains the control and ownership of the data center, and eliminates the potential risk associated with the outsourcing. Risk mitigation, risk acceptance, and risk transfer are not the correct risk treatment responses, as they do not reflect the actual decision and action taken by the IT department, and they do not eliminate the risk source or occurrence. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 51.

The best indicator of the risk appetite and tolerance level for the risk associated with business interruption caused by IT system failures is the recovery time objective (RTO). The RTO is the maximum acceptable time or duration that a business process or an IT system can be disrupted or interrupted before it causes unacceptable impact or harm to the business. The RTO reflects the risk appetite and tolerance level for thebusiness interruption risk, as it indicates how much disruption or interruption the business can tolerate or accept, and how quickly the business needs to resume or recover the business process or the IT system. The RTO also helps to determine the priorities and requirements for the business continuity and recovery planning, and to select and implement the appropriate continuity and recovery strategies and solutions. Mean time to recover(MTTR), IT system criticality classification, and incident management service level agreement (SLA) are not the best indicators of the risk appetite and tolerance level for the business interruption risk, as they are either the measures or the outcomes of the business continuity and recovery performance, and they do not directly indicate how much disruption or interruption the business can tolerate or accept. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 50

Information asset classification is the process of assigning a level of sensitivity and criticality to an information asset based on its value, importance, and impact to the organization. The major reason to classify information assets is to determine their sensitivity and criticality, which are the measures of how confidential, proprietary, or sensitive the information is, and how essential, urgent, or time-sensitive the information is for the business operations. By determining the sensitivity and criticality of information assets, the organization can prioritize the protection and recovery of the information assets, implement the appropriate security controls and safeguards, comply with the regulatory and contractual requirements, and manage the information lifecycle and disposal. References = CRISC Review Manual, 7th Edition, page 74.

An independent review is typically sought to provide an objective assessment of the IT risk management program, ensuring that it aligns with the organization’s overall strategy andobjectives. The reviewer can identify areas where the program may not be effectively addressing the organization’s strategic goals or where improvements can be made to better manage IT risks.

Validated security requirements and design documents demonstrate that security considerations have been integrated into the SDLC from the outset. This proactive approach ensures that security is embedded into system architecture and design, reducing vulnerabilities and enhancing overall system resilience.

Changes deployed to production are those that affect the functionality, performance, or security of the system in a way that is visible or accessible to the end users1. These changes can introduce new risks or vulnerabilities, such as errors, bugs, compatibility issues, or unauthorized access2. Therefore, it is important to monitor the risk associated with these changes and measure how often they cause incidents in production.

One metric that can be used to monitor this risk is the percentage of changes that cause incidents in production. This metric indicates how effective the change management process is and how well the organization can prevent or mitigate potential problems caused by changes3. A high percentage of incidents indicates a high level of risk and a need for improvement in the change management process.

References = IT Change Management for SOC: Process and Best Practices, Determining and Managing Risk when Deploying Code, 6 Deployment Risks and How To Mitigate Them

Key performance indicators (KPIs) are metrics that provide information about the achievement of specific goals or objectives.

Prior to selecting KPIs, it is most important to ensure that measurement objectives are defined. This means that the desired outcomes and targets of the goals or objectives are clearly stated and aligned with the organization’s strategy and vision.

Defining measurement objectives helps to select the most relevant and meaningful KPIs that can accurately reflect the progress and performance of the goals or objectives. It also helps to establish the criteria and standards for evaluating and reporting the results and outcomes of the KPIs.

The other options are not the most important things to ensure prior to selecting KPIs. They are either secondary or not essential for KPIs.

The references for this answer are:

Risk IT Framework, page 16

Information Technology & Security, page 10

Risk Scenarios Starter Pack, page 8

The most helpful factor to align when defining thresholds for control key performance indicators (KPIs) is the control performance with the risk tolerance of business owners. Control KPIs are metrics that measurethe effectiveness and efficiency of the controls that are implemented to mitigate the risks. By aligning the control performance with the risk tolerance of business owners, the thresholds for control KPIs can reflect the acceptable level of risk and the desired level of control for the business processes and objectives. Information risk assessments with enterprise risk assessments, key risk indicators (KRIs) with risk appetite of the business, andcontrol KPIs with audit findings are other possible factors to align, but they are not as helpful as control performance with risk tolerance of business owners. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 12; CRISC Review Manual, 6th Edition, page 215.

Administrative controls are the best controls to be strengthened by a clear organizational code of ethics, because they are the policies, procedures, standards, and guidelines that define the expected behavior and conduct of the employees and management. A code of ethics is an example of an administrative control that sets the ethical principles and values of the organization and helps to prevent or deter unethical or illegal actions. The other options are not the best controls to be strengthened by a clear organizational code of ethics, because they are not directly related to the ethical culture or governance of the organization. Detective controls are the controls that monitor and report the occurrence of unwanted events or incidents. Technical controls are the controls that use hardware, software, or network devices to protect the information systems and data. Preventive controls are the controls that prevent or avoid the occurrence of unwanted events or incidents. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers

The level of risk in the IT risk profile is the aggregate measure of the likelihood and impact of IT-related risks that may affect the enterprise’s objectives and operations.

The risk appetite is the amount and type of risk that the enterprise is willing to accept in pursuit of its goals. It is usually expressed as a range or a threshold, and it is aligned with the enterprise’s strategy and culture.

If the level of risk in the IT risk profile has decreased and is now below management’s risk appetite, it means that the enterprise has more capacity and opportunity to take on additional risks that may offer higher rewards or benefits.

The best recommendation in this situation is to optimize the control environment, which is the set of policies, procedures, standards, and practices that provide the foundation for managing IT risks and controls. Optimizing the control environment means enhancing the efficiency and effectiveness of the controls, reducing the costs and complexity of compliance, and aligning the controls with the enterprise’s objectives and values.

Optimizing the control environment can help the enterprise to achieve the optimal balance between risk and return, and to leverage its risk management capabilities to create and protect value.

The other options are not the best recommendations, because they do not address the opportunity to improve the enterprise’s performance and resilience.

Realigning risk appetite to the current risk level may result in missing out on potential gains or advantages that could be obtained by taking more risks within the acceptable range.

Decreasing the number of related risk scenarios may reduce the scope and depth of risk analysis and reporting, and impair the enterprise’s ability to identify and respond to emerging or changing risks.

Reducing the risk management budget may compromise the quality and reliability of the risk management process and activities, and weaken the enterprise’s risk culture and governance. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 29-30, 34-35, 38-39, 44-45

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 145

According to the CRISC Review Manual, the primary objective of providing an aggregated view of IT risk to business management is to enable consistent data on risk to be obtained, because it helps to ensure that the risk information is comparable, reliable, and accurate across the organization. An aggregated view of IT risk is a consolidated and comprehensive representation of the IT risk exposure and impact at the enterprise level, based on the risk identification, analysis, and evaluation processes. Providing an aggregated view of IT risk to business management allows them to understand the overall IT risk profile and performance, and to make informed decisions about the risk management strategies and priorities. The other options are not the primary objective of providing an aggregated view of IT risk, as they are related to other benefits or outcomes of the risk aggregation process. Allowing for proper review of risk tolerance is the objective of establishing the risk context, which defines the scope and boundaries of the risk management activities. Identifying dependencies for reporting risk is the outcome of the risk aggregation process, as it provides a clear and consistent structure and format for the risk communication and reporting. Providing consistent and clear terminology is the objective of developing the risk taxonomy, which is the system of classification and categorization of risks based on common characteristics and attributes. References = CRISC Review Manual, 7th Edition, Chapter 2, Section 2.1.2, page 69.

 Ensuring time synchronization of log sources is the most important consideration when developing a log collection and correlation strategy, as it enables the accurate and consistent analysis and correlation of log data from different sources and systems. Time synchronization can help to identify the sequence and causality of events, and to detect and respond to any anomalies or incidents. Time synchronization can also facilitate the compliance and audit of the log data, and support the forensic investigation and legal action if needed. References = Most Asked CRISC Exam Questions and Answers, Question 10. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 248. ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 248. CRISC by Isaca Actual Free Exam Q&As, Question 9.