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Effective Study Techniques for the WorldatWork T4 Exam

Questions 11

What is the first step of the strategic communication process?

Options:

A.

Define the objectives

B.

Conduct audience research

C.

Determine what will be communicated

D.

Analyze the situation

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Questions 12

Which of the following is a method for analyzing the situation prior to developing the communication campaign?

Options:

A.

Networking with organizations in the same industry

B.

Conducting informal discussions with employees

C.

Seeking out advice from communication consultants

D.

Reviewing the communications budget

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Questions 13

As a human resource consultant, you have been asked to provide some rationale why an organization may decide to use base pay as a cornerstone for a compensation scheme. Which of the following notions would you advance in supporting your argument?

Options:

A.

It provides an organization with more labour flexibility in the allocation of tasks.

B.

It guarantees employee performance and aligns salaries to performance.

C.

It is the most popular; hence, the organization should use it.

D.

Unions are most likely to agree with management's approach, given this scheme encourages individual performance.

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Questions 14

As a consultant, you have been asked by an organization to provide a menu of indirect benefits that the employer does not have to provide by law. Which of the following would you NOT include in your menu?

Options:

A.

employment insurance

B.

company pension plan

C.

psychological counseling

D.

supplemental medical coverage

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Questions 15

Your company offers you pay for time not worked, disability benefits, supplemental medical coverage, and a full range of free employee services. These items refer to which component of the compensation mix?

Options:

A.

direct pay

B.

base pay

C.

indirect pay

D.

performance pay

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Questions 16

Which of the following would be most effective for communicating a complicated new retirement plan design?

Options:

A.

Group meeting

B.

Plan document

C.

Webcast

D.

E-mail

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Questions 17

Which of the following refers to job evaluation?

Options:

A.

determining how well a job is performed

B.

surveying the market

C.

ranking all jobs according to their value to the firm

D.

establishing the skill level of each employee

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