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Achieve Success in the HRCI SPHR Exam: A Detailed Senior Professional in Human Resources Guide

Questions 1

For purposes of developing a security program, an HR manager must assess potential risks and costs related to loss and protection. Which factor must the manager first examine?

Options:

A.

Severity of impact of the loss to the organization

B.

Cost of the loss, including a permanent or temporary substitute

C.

Degree of probability that the loss will occur

D.

Availability and cost of insurance to cover the loss

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Questions 2

Which of the following is an example of direct compensation?

Options:

A.

Employer Social Security contributions

B.

401(k) matches

C.

Vacation pay

D.

Variable compensation

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Questions 3

When the NLRA imposes a voluntary-recognition bar, this means what?

Options:

A.

The union withdrew its petition for an election.

B.

The NLRB has certified a bargaining representative.

C.

No election will take place for a reasonable period of time.

D.

A representation election took place in the previous 12 months.

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Questions 4

Nancy is an HR Professional who likes to use directive interviews when interviewing prospective employees. Which one of the following is most indicative of a directive interview?

Options:

A.

Nancy has a predefined set of interview questions that she may, or may not ask of all candidates.

B.

Nancy has a predefined set of interview questions that she will ask of all candidates.

C.

Nancy allows the candidate to guide some of the interview, but keeps the interview within boundaries of a defined set of questions.

D.

Nancy allows the candidate to guide the interview and offer as much information as possible about the candidate's experience and qualifications.

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Questions 5

Which of the following Supreme Court cases found that an employer can be held liable for the sexual harassment of its employees?

Options:

A.

Meritor Savings Bank v. Vinson

B.

Burlington Industries v. Ellerth

C.

Payne v. The Western & Atlantic Railroad Company

D.

Harris v. Forklift Systems

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Questions 6

An organization would like to hire a 15-year old for some duties in their business. Which one of the following rules would be breaking the requirements of the child labor provisions of the FLSA?

Options:

A.

4 hours per school day

B.

Non-school hours only

C.

18 hours per school week

D.

8 hours in a non-school day

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Questions 7

Total quality management focuses all employees on producing products that meet customer needs. This is achieved by doing what?

Options:

A.

Developing a high level of expertise in all employees

B.

Eliminating processes that waste time and materials

C.

Balancing the needs of all stakeholders in the organization

D.

Sharing information with all levels in the organization

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Questions 8

You are leading a brief presentation for your company about the ERISA program your company participates in. What is ERISA used for?

Options:

A.

It allows private organizations to create investments for workers in profit-sharing plans

B.

It protects the interests of those who participate in employee benefit plans

C.

It protects private organizations that have profit sharing plans for employee compensation

D.

It protects the workers of employee compensation plans

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Questions 9

Which of the following are non-monetary rewards that a company can provide to its employees?

Each correct answer represents a complete solution. Choose all that apply.

Options:

A.

Recognition

B.

Cash compensation

C.

Flexible hours

D.

Opportunity to learn

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Questions 10

What term is used to describe the values, worth, work ethics, attitude, and collective sense of an identity in an organization?

Options:

A.

Organizational persona

B.

Organizational culture

C.

Organizational branding

D.

Organizational politics

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Questions 11

Diane is the HR Professional for her organization and she's examining the ranges for the compensation levels of her company. Which one of the following statements best describes what a range for compensation is?

Options:

A.

A range specifies the lowest/minimum and the highest/maximum compensation rates for the worth of responsibilities.

B.

A range specifies the lowest/minimum and the highest/maximum compensation rates for which positions with each grade are federally mandated that employees be paid.

C.

A range specifies the lowest/minimum and the highest/maximum compensation rates for which positions with each grade are generally paid.

D.

A range specifies the lowest/minimum and the highest/maximum value for which employees are generally paid through incentives.

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Questions 12

The motivation theory that suggests people are motivated by the reward they will receive when they succeed and that they weigh the value of the expected reward against the effort required to achieve it is known as what?

Options:

A.

Vroom's expectancy theory

B.

McGregor's Theory X and Theory Y

C.

McClelland's acquired needs theory

D.

Adams' equity theory

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Questions 13

Human resources is often seen as a three-dimensional component of an organization. Which dimension of human resources focuses on long-term, future-focused approach to the methods to achieve human resource and organizational goals?

Options:

A.

Strategic

B.

Administrative

C.

Organizational

D.

Operational

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Questions 14

As an SPHR, you are to participate in enterprise risk management. Risk is an uncertain event or condition that may have a positive or negative effect on the enterprise. In HR, what is the first action you must do to participate in enterprise risk management?

Options:

A.

Determine your responsibilities as the risk owner.

B.

Identify the risk events.

C.

Identify the effects of the risk events.

D.

Mitigate the risk events.

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Questions 15

What is an Excelsior list?

Options:

A.

A list of all employees in the bargaining unit provided by the union to the employer within 7 days of the scheduling of an election by the NLRB

B.

A list of all employees in the bargaining unit provided by the employer to the union within 7 days of the scheduling of an election by the NLRB

C.

A list of the employees who do not want the union to represent them

D.

A list of the employees who have signed authorization cards for the union

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