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Achieve Success in the HRCI SPHR Exam: A Detailed Senior Professional in Human Resources Guide

Questions 106

Your organization has employed a temporary worker for a position in your company. During employment the individual has been called to military duty. Under the Uniformed Services Employment and Reemployment Rights Act of 1994 are you obligated to reinstate the individual upon his return from duty?

Options:

A.

No, because temporary employees do not have reinstatement rights.

B.

No, because once an employee leaves, you are not obligated to reinstate them.

C.

Yes, if they have been working as a temporary employee for more than 90 days.

D.

Yes, the Uniformed Services Employment and Reemployment Rights Act of 1994 requires it.

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Questions 107

Which of the following is an example of a nonqualified deferred-compensation plan?

Options:

A.

An excess-deferral plan

B.

A target-benefit plan

C.

A money-purchase plan

D.

A cash-balance plan

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Questions 108

Beth is a HR Professional for her organization and she's discussing the risk of growing her organization's business. What is risk and why would it be considered in HR for organizational growth?

Options:

A.

Risk is an uncertain event or condition that can have a positive or negative effect on the goals of an organization.

B.

Risk is an adverse event that can halt, hinder, or hurt the objectives of a business.

C.

Risk is a negative event that an organization must consider when adding new employees to grow a company.

D.

Risk is an uncertain event or condition that may help or hinder an organization. Adding employees can help positive risks or amplify negative risk events.

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Questions 109

You are the HR Professional for your organization and you've identified a risk event. The risk event can be mitigated by purchasing an insurance to protect the organization. The purchase of the insurance policy is what type of risk response?

Options:

A.

Avoidance

B.

Transference

C.

Acceptance

D.

Sharing

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Questions 110

If a dress-code policy prohibits the use of ethnic clothing, but an employee requests an accommodation based on their religious preference, how should the employer respond?

Options:

A.

Modify the dress code unless doing so would create an undue hardship.

B.

Refuse the accommodation based on business necessity.

C.

Allow the employee to dress in ethnic clothing with sufficient advance notice.

D.

Only allow the clothing on casual dress days, when other employees are also allowed to dress outside of policy guidelines.

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Questions 111

Within the Worker Adjustment and Retraining Notification Act, there are rules for notifying employees of mass layoffs and plant closings. There are, however, three exceptions to the notification time limit. Which one of the following is a valid exception to the notification time limit for a plant closing?

Options:

A.

Natural disaster

B.

Death of business owner

C.

Acquisition of firm by competition

D.

Replacement of jobs from one state to another

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Questions 112

All of the following reasons for termination of an employee are examples of wrongful termination except for which one?

Options:

A.

Violation of company policy

B.

Being a member of a protected class

C.

Whistleblower

D.

Filing a worker's compensation claim

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Questions 113

Which of the following is a term used to describe efforts made by a downsizing company to help former employees through the transition to new jobs and helps them re-orientate to the job market?

Options:

A.

Utility function

B.

Outplacement

C.

Duty of diligence

D.

Exit interview

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Questions 114

Part of organizational development is a commitment to quality. One of the quality pioneers you should be familiar with is Philip B. Crosby. Which one of Crosby's absolutes of quality management is revealed below?

Options:

A.

Quality is planned into a project, not inspected in.

B.

Quality must be defined before it can be achieved.

C.

Quality is achieved by prevention, not appraisal.

D.

Quality costs less than rework.

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Questions 115

As an HR Professional you should be familiar with OSHA forms for maintaining employee records. OSHA form 301 is used to document the incident that caused the work-related injury or illness. How long is an organization required to keep the form on record?

Options:

A.

One year from the date of the incident

B.

90 days following the year of the incident

C.

Five years following the year of the incident

D.

Three years following the year of the incident

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Questions 116

Your organization uses ADDIE for developing new seminars and training. During the design of the course, you need to follow four distinct steps to create a good training design. Which of the following is NOT one of the four steps of design?

Options:

A.

Identify the outcome objectives.

B.

Identify the distribution methods.

C.

Identify learning methodologies.

D.

Gain agreement and sign-off.

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Questions 117

Which of the following departments of an organization develops new products and redesigns old ones to meet changing market demands?

Options:

A.

Information Technology

B.

Finance

C.

Accounting

D.

Research and Development

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Questions 118

Offering training in cross-cultural conflict management is one example of what?

Options:

A.

Generational diversity effort

B.

Cultural competence

C.

Qualitative analysis

D.

An industry best practice

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Questions 119

Which of the following occurs when two or more organizations are combined into a single entity?

Options:

A.

Workforce reduction

B.

Lockout

C.

Merger

D.

Reengineering

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Questions 120

The middle value when values are arranged in order from high to low is which of the following?

Options:

A.

Mode

B.

Moving average

C.

Mean

D.

Median

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