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Achieve Success in the HRCI SPHR Exam: A Detailed Senior Professional in Human Resources Guide

Questions 136

Which of the following structural changes is used to decrease expenses by reducing the size of the workforce?

Options:

A.

Workforce reduction

B.

Corporate restructuring

C.

Workforce expansion

D.

Reengineering

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Questions 137

Gathering information about employee attitudes and opinions through surveys and focus groups provides _______ employee levels of engagement.

Options:

A.

Insight into

B.

Intuition about

C.

Instruction for

D.

Individual measurement of

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Questions 138

Rachel has worked in accounting for six years. She has always been a steady performer, but recently she has made several costly errors in her work. The accounting manager, Rachel's boss, has talked to her several times, but no improvement has taken place. What is the most appropriate action the manager should take?

Options:

A.

Verbal warning

B.

First written warning

C.

Coaching

D.

Decision-making day

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Questions 139

Before selecting an HRIS system, which of the following questions should be answered?

Options:

A.

Who will have access to the information stored in the HRIS?

B.

How will the HRIS be accessed?

C.

All of the above.

D.

What information will be converted to the HRIS?

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Questions 140

A _________ measures one variable against another.

Options:

A.

Simulation model

B.

Simple linear regression

C.

Ratio

D.

Multiple linear regression

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Questions 141

When a reduction in force occurs, the ADEA allows that protected employees may waive their rights under some circumstances. For the waiver to be valid, the protected employee must be allowed how long to review and consider the agreement?

Options:

A.

21 days

B.

45 days

C.

180 days

D.

7 days

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Questions 142

Which of the following is the way in which the goods or service will be produced?

Options:

A.

Cost control

B.

Production layout

C.

Inventory management

D.

Quality management

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Questions 143

A department manager advises you that the productivity of his data-entry operators is unsatisfactory and asks you to develop a training program to improve their data-entry skills. What is your first step?

Options:

A.

Develop a lesson plan.

B.

Conduct a needs assessment.

C.

Select a training method.

D.

Talk to other managers to validate the situation.

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Questions 144

Which of the following addresses illegal immigration into the United States?

Options:

A.

Immigration Reform and Control Act (IRCA)

B.

Black Lung Benefits Act (BLBA)

C.

Omnibus Budget Reconciliation Act (OBRA)

D.

Immigration and Nationality Act (INA)

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Questions 145

A ________ measures more than one variable against others.

Options:

A.

Multiple linear regression

B.

Ratio

C.

Simulation model

D.

Simple linear regression

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Questions 146

As a Senior HR Professional, you should be familiar with intrinsic rewards and extrinsic rewards that your company provides for its employees. Which of the following is an example of an intrinsic reward?

Options:

A.

Cash compensation

B.

Satisfaction from challenging and exciting assignments

C.

On-site cafeteria

D.

Esteem from working with other talented people

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Questions 147

Mark the step that does NOT come under risk management.

SPHR Question 147

Options:

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Questions 148

As an HR Professional you should be familiar with the terminology, practices, and rules governing union-based strikes. An organization utilizes union labor and non-union labor in their operations. The union goes on a strike; so the organization shifts work to the non-union labor to offset the effects of the strike. If the union labor decides to picket the operations of the non-union labor, what term is assigned to this process?

Options:

A.

Double Breasting Picketing

B.

Common situs picketing

C.

Wildcat strikes

D.

Sympathy strike

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Questions 149

During a unionizing campaign, management may do which of the following in response to union allegations?

Options:

A.

Ask employees what the union is saying about the company.

B.

Point out the consequences of unionization based on past facts.

C.

Encourage nonunion employees to talk about the reasons they don't want the union.

D.

Tell employees that the company will have to move the jobs to another country if the union is elected.

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Questions 150

Which of the following serves to motivate employees to work safely, reduce workers compensation costs, and encourage improvements to safety programs?

Options:

A.

Health and Safety Program

B.

Voluntary Protection Program (VPP)

C.

Strategic Protection Program

D.

Strategic Partnership Program

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