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Ace the HRCI PHR Exam: Ultimate Preparation Guide

Questions 21

OSHA may inspect a workplace at any time. The purpose of these inspections is to maintain safety for all workers. OSHA has established five priorities for workplace inspections. Which one of the following statements is the correct order of most important OSHA priorities to least important OSHA priorities?

Options:

A.

Imminent danger, planned inspections in high-hazard industries, employee complaints, catastrophes and fatal accidents, follow-up inspections

B.

Imminent danger, catastrophes and fatal accidents, planned inspections in high-hazard industries, employee complaints, and follow-up inspections

C.

Imminent danger, catastrophes and fatal accidents, planned inspections in high-hazard industries, follow-up inspections, and employee complaints

D.

Imminent danger, catastrophes and fatal accidents, employee complaints, planned inspections in high-hazard industries, follow-up inspections

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Questions 22

Your organization is looking for methods to improve communication between the management and the employees within the company. Which one of the following methods is best described as a small but representative sampling of employees - led in a conversation by a neutral moderator about an identified topic?

Options:

A.

Focus group

B.

Workshop

C.

Pilot group

D.

Brainstorming session

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Questions 23

As an HR Professional, you must be familiar with the collective bargaining agreements and the process that rights are given, contracts, and union and management cooperation. Consider an arbitration process between the management and the union. What term is assigned to the resolution of the disagreement, by an arbitrator's interpretation of the language of the contract?

Options:

A.

Resolution

B.

Interpretation

C.

Decision

D.

Outcome

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Questions 24

Beth works for the HJR Corporation and she feels that she has been discriminated against by her supervisor. Beth would like to file a charge with the EEOC but she's afraid of the repercussions and she doesn't want her identity exposed. Beth asks a lawyer to file the charge for her so she can remain anonymous. Is this legal?

Options:

A.

It depends on the state where the charge is being filed, as some states allow anonymous filings while others do not.

B.

No,the person who has been discriminated against must file her own charge.

C.

No, the person who files the charge cannot remain anonymous.

D.

Yes, the person who files the charge can have someone else file the charge on their behalf to protect their identity.

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Questions 25

Which of the following types of training evolution measures whether the training had a positive impact on the bottom line?

Options:

A.

Result

B.

Reaction

C.

Learning

D.

Behavior

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Questions 26

You are completing a Form I-9 with a newly hired employee. Which one of the following documents is not allowed as a proof of identity and employment eligibility for the newly hired employee?

Options:

A.

Driver's license

B.

Expired US passport

C.

Certificate of naturalization

D.

Unexpired reentry permit

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Questions 27

Which of the following are types of training evaluation? Each correct answer represents a complete solution. Choose all that apply.

Options:

A.

Testing

B.

Behavior

C.

Learning

D.

Reaction

E.

Results

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Questions 28

John is the HR Professional for his organization. He is interviewing Sally for a sales position and he has asked Sally to provide an instance of how she worked with a tough customer in the past, how Sally resolved the situation, and what the outcome of the experience was. This is what type of interviewing technique?

Options:

A.

Prescreen interview

B.

Behavior-based interview

C.

Directive interview

D.

Stress interview

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Questions 29

What of the following statements defines total rewards?

Options:

A.

It is the total amount of pay a person earns per year.

B.

It is the compensation and the benefits a person earns.

C.

It is the amount of pay a person earns per hour.

D.

It is the compensation a person earns for their time.

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Questions 30

The Department of Labor establishes the rules for unemployment insurance and associated claims. Who administers the unemployment?

Options:

A.

Each organization

B.

The Department of Labor

C.

Insurance companies

D.

Each state

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