How to Easily Pass the Exin ITIL-F Exam: Expert Advice

Which statement should NOT be part of the value proposition for Service Design?

Which of the following is NOT an objective of service transition?

In which of the following areas would ITIL complementary guidance provide assistance?

1. Adapting best practice for specific industry sectors

2. Integrating ITIL with other operating models

Which of the following are benefits to the business of implementing service transition?

1. Better reuse and sharing of assets across projects and resources

2. Reduced cost to design new services

3. Result in higher volume of successful changes

Which of the following is an objective/are objectives of the service strategy stage of the service lifecycle?

1. Providing an understanding of what strategy is

2. Ensuring a working relationship between the customer and service provider

3. Defining how value is created

Which one of the following is NOT part of the service design stage of the service lifecycle?

Which of the following is NOT an objective of Continual Service Improvement?

Understanding what to measure and why it is being measured are key contributors to which part of the Service Lifecycle?

In which core ITIL publication can you find detailed descriptions of service catalogue management, information security management, and supplier management?

Which of the following provide value to the business from service strategy?

1. Enabling the service provider to have a clear understanding of what levels of service will make their customers successful

2. Enabling the service provider to respond quickly and effectively to changes in the business environment

3. Support the creation of a portfolio of quantified services