Ace the Genesys GE0-807 Exam: Ultimate Preparation Guide

Recording is not possible from a routing strategy.

If busy treatments are played from a routing strategy while Customer is waiting for an available Agent, as soon as a target is available, the busy treatment is stopped.

Athird-party Softswitch must be integrated with sip server using a CTIlink.

If there are multiple outbound dialing rules configured within a single Class of Service (COS), and more than onerule matches the dialed number (containing a similar pattern). SIP Server will choose the outbound dialing rule withthe most matched digits in it.

When integrating SIP Server with an approved third-party Softswitch, all SIP endpoints mustbe registered with the particular Softswitch and not the SIP server.

It is possible to configure Auto Agent Logout after a specificperiod of Agent inactivity on SIP Server 8.

2 Seconds

4 Seconds

8 Seconds

16 Seconds

32 Seconds

64 Seconds

sip:annc@MedlaServer:port;play=ftle://announcement/l;repeat=l

sip:annc@MediaSen/er:port;plav=c:\ProgramFiles\MediaServer\announcement\l;repeat=l

sip:annc@MediaServer:porc;play=announcement/'i_mulaw.vvav;repeat=l

sip:annc@MediaServer:port;play=l;repeat=l

sip:annc@MediaServer:port;play=l_mulaw.wav;repf^t

200 OK

202 Accepted

183 session in Progress

C ACK

C NOTIFY

GctiDN must have a name in the following format: 'gcti: :XXX' where XXX is the type of functionality presented by this DN

Gctl DN must have in a Annex tab 'TServer' Section an option service-type with following value:gcti::XXX' where XXX is the type of functionality presented by this DN

Gctl DN must be a VoIP Service DN type only

Gcti DN can be a VoIP Service DN type

Gcti DN can be a Trunk

SIP Server

Softswitch

SIP Proxy

Configuration Server

From

To

via

contact

It is possible to deploy acombination of standard TDM PBX(s) and sip server(s).

Genesys SIP server is capable of processing SIP signing and RTP/RTCP streams as well.

Customers who have a legacy PBX deployed and want to deploy Genesys SIP Server have to dismantle their legacy infrastructure.

SIP Server supports the exchange of early media before a particular session is accepted.

When using SIP Server with Framework 8, Genesys recommends that you Install SIP Server and Media Server on the same server to improve performance.

The configuration wizards for all of the Genesys products can be installed from the Framework 8 Installation Media.

Customers who have a legacy PBX deployed and now want to deploy GenesysFramework 8 with Genesys SIP Server will need to dismantle their legacy infrastructure prior to deploying SIP.

Genesys Administrator is used to provision applications in Framework 8.