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Get Certified: Proven Methods to Pass the Genesys GE0-806 Exam

Questions 1

What is the maximum possible number of assigned Rotating Patterns to an Agent?

Options:
A.

0

B.

1

C.

2

D.

100

Genesys GE0-806 Premium Access
Questions 2

Refer to the image shown: what would you expect to see as the Minimum working Days per week with the configuration displayed?

GE0-806 Question 2

Options:
A.

5 days

B.

7 days

C.

2 days

D.

4 days

Questions 3

Agent's Skills are added, modified or removed in which Genesys application?

Options:
A.

CC Pulse

B.

WFM web

C.

SCI

D.

Genesys Administrator

Questions 4

Which of the following Genesys documentation will answer questions regarding sizing the WFM Database?

Options:
A.

Genesys 8.0 Supported Operating Systems and Database Reference Manual

B.

WFM 8.x Administrator's Guide

C.

Genesys 8.x Database sizing Estimator

D.

WFM Installation Manual

Questions 5

Complete the sentence:

Task Sequence is configured on_____________________________.

Options:
A.

An Activity

B.

A Contract

C.

A Shift

D.

A Rotating Pattern

Questions 6

Is it possible to configure breaks as mandatory elements of a shift?

Options:
A.

Yes, for any break

B.

Yes, for paid breaks only

C.

No

D.

This depends on other configuration constraints

Questions 7

Which two actions can you perform using the WFM Configuration Utility?

Choose 2 answers

Options:
A.

Modify schedule

B.

Create a Report

C.

Create a shift

D.

Change access rights to scheduling module

Questions 8

In order to successfully create and process a schedule which of the following applications are required to run?

Choose 2 answers

Options:
A.

WFM Configuration Utility

B.

WFM for Supervisors

C.

WFM Daemon

D.

WFM Builder

E.

Universal Routing Server

Questions 9

What does synchronization of daily schedules mean?

Options:
A.

All Agents in a team start a shift within specified threshold

B.

All Agents in a team receive lunch at the same time

C.

All shifts in a schedule scenario are automatically synchronized with shifts in Master schedule

D.

Every Agent starts a shift within a specified threshold for a specific period

Questions 10

Which of the following interfaces can be localized without any programming knowledge? Choose 2 answers

Options:
A.

WFM Database Utility

B.

WFM Configuration Utility

C.

WFM Web for Agents

D.

WFM Web for Supervisors

Exam Code: GE0-806
Certification Provider: Genesys
Exam Name: Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM)
Last Update: Jan 15, 2025
Questions: 85

How to Pass GE0-806 Exams

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