Get Certified: Proven Methods to Pass the Genesys GE0-806 Exam

Once the schedule is published

Once the configuration, policy and Calendar are configured

Once the forecast is published and the Agent runs the Scheduler

Once the Supervisor runs the scheduler

WFMProfile, Selection=0:00+0:10

WFMProfile, Growing=0:00+0:30

WFMProfile, Sliding=0:00+0:l5

WFMProfile, Growing=0:00+0:l5

WFMProfile, sliding=0:00+0:05

WFM Server

Only the Primary WFM server

Only the Master WFM server

Only the Back up WFM Server

Schedule States Report

Activity weekly Schedule Report

Schedule Summary Report

Schedule State Totals Report

The request is granted, but the Agent has to wait until a schedule will be created

The request is granted, but the Agent has to wait until a schedule will be published

The request is declined because a schedule is not published for the requested day(s)

The request is declined because a schedule is already published