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Get Certified: Proven Methods to Pass the Genesys GE0-803 Exam

Questions 1

The .XML and .xml files are generated when __________.

Options:

A.

A call arrives at the VCS

B.

An application is created and configured in EMPS

C.

The WatchDog on the EMPS is restarted

D.

Requested by the IVR Server

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Questions 2

The process on the VCS/IPCS that starts the other component processes is the __________.

Options:

A.

Page Collector

B.

IVR Server Client

C.

Call Flow Assistant

D.

WatchDog

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Questions 3

Local Control Agent must be installed on all servers hosting GVP components in order to be monitored by the Genesys Management layer.

Options:

A.

True

B.

False

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Questions 4

For most deployments with VCS configured in Behind-the-Switch mode using Genesys

Framework, DNIS is obtained through what mechanism?

Options:

A.

VCS request to the T-Server via IVR Server

B.

VCS requests to the Dialogic telephony board

C.

A route point corresponding to the appropriate strategy

D.

VCS request directly to the ACD/PBX

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Questions 5

The purpose of the Media Gateway is to __________.

Options:

A.

Process VoiceXML pages

B.

Process ASP pages

C.

Process TDM calls

D.

Perform the conversion between TDM voice to Voice over Internet Protocol (VoIP) and back again

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Questions 6

The DNIS.xml provides __________.

Options:

A.

The Primary Application URL

B.

All application configuration information but no process information

C.

The address of the IVR Server

D.

The URL path to the .XML

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Questions 7

Which are the typical components of a VOIP SIP solution?

Options:

A.

IP Communication Server, Telephony Board, and CTI-Link

B.

Voice Communications Server, Media Gateway, and IP Communication Manager

C.

IP Communication Server, SIP Session or H.323 Session Manager, Resource Manager, and

Polyhedra database

D.

IP Communication Manager, Media Gateway and Telephony Board

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Questions 8

Please refer to the log message Xmlpage_NotFound. What should be done to ensure the next call to the same phone number will work?

GE0-803 Question 8

Options:

A.

Restart the VCS

B.

Restart the WebServer

C.

Check and regenerate the code for the VoiceXML application

D.

Provision the phone number through EMPS

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Questions 9

The IVR Server Client is installed on A __________.

Options:

A.

VCS/IPCS

B.

EMPS

C.

IPCM

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Questions 10

When configuring GVP 8, which of the following groups of functions can be performed through Genesys Administrator?

Options:

A.

Adding New applications, Adding Application templates and creating Roles

B.

Adding New applications, Adding Applications templates and setting user permissions

C.

Viewing Alarms, Monitoring Applications, creating application solutions and changing user permissions

D.

All of the above

E.

None of the above

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