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Get Certified: Proven Methods to Pass the Software Certifications CSQA Exam

Questions 31

Which of the following would be measured subjectively to develop a baseline:

Options:

A.

Number of people assigned a project

B.

Projects completed on schedule

C.

Understandability of training material

D.

Lines of code

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Questions 32

In the CobiT Model, defining and managing service levels, performance, problems and incidences is a component of:

Options:

A.

Plan and Organize

B.

Acquire and Implement

C.

Deliver and Support

D.

Monitor

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Questions 33

Quality Control implemented through verification techniques is normally performed:

Options:

A.

Manually

B.

After the software has been executed

C.

Exclusively by user personnel

D.

During integration testing

E.

During system testing

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Questions 34

Which of the following is not included in 'Failure Cost' under 'Cost of Quality'?

Options:

A.

Rework Cost

B.

Complaints

C.

Inspection Cost

D.

Damage Claims

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Questions 35

Which of the following artifacts should be subjected to Quality Control?

Options:

A.

Test Cases

B.

Design Documents

C.

Project Management Plans

D.

Code

E.

All of the above

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Questions 36

One of the primary objectives of process control is to:

Options:

A.

Reduce Variability

B.

Increase Competition

C.

Improve Metrics

D.

Find Root Causes

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Questions 37

Which one of the following is NOT a responsibility of management committees (or process management committees)?

Options:

A.

Developing quality charter

B.

Deploying quality management practices

C.

Establish teams or work groups

D.

Defining mission and goals

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Questions 38

Which of the following is not a planning activity?

Options:

A.

Environment Planning

B.

Capabilities and Opportunities Planning

C.

Assumptions and Potentials Planning

D.

Standards and Procedures Planning

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Questions 39

What type of software testing is most closely associated with testing after a change has been made to the software or operational software has been changed to maintain the software?

Options:

A.

Stress Testing

B.

Thread Testing

C.

Reliability Testing

D.

Regression Testing

E.

Structural Testing

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Questions 40

Which tool is used by teams to help create order out of chaos, by categorizing large numbers of ideas?

Options:

A.

Nominal Group Technique

B.

Cause and Effect Diagram

C.

Quality Function Deployment

D.

Force field analysis

E.

Affinity Diagram

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Questions 41

Which of the following models uses this four part cyclE. (part one - plan and organize; part two - acquire and implement; part three - deliver and support; part four - monitor)?

Options:

A.

COSO Model

B.

ISO Model

C.

Malcolm Baldrige National Quality Award Model

D.

Enterprise Risk and Management Model

E.

CobiT Model

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Questions 42

Which type of benchmark is used to set and validate objectives to measure performance?

Options:

A.

Process Benchmarking

B.

Product Benchmarking

C.

System Benchmarking

D.

Performance Benchmarking

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Questions 43

A contract that will assure the contracting organization of effective ongoing operation maintenance of the contracted software should include which of the following contractual provisions?

Options:

A.

Speed of service

B.

Nearness of service

C.

Cost of service

D.

Competency of service personnel

E.

All of the above

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Questions 44

The greater the involvement of the entire IT staff in quality, the larger the size of the quality staff that is needed.

Options:

A.

True

B.

False

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Questions 45

The unit testing performed by a programmer is an example of:

Options:

A.

Quality Assurance

B.

Quality Control

C.

Walkthroughs

D.

Service-Level Agreements

E.

Customer Satisfaction

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