In the CobiT Model, defining and managing service levels, performance, problems and incidences is a component of:
Quality Control implemented through verification techniques is normally performed:
Which of the following is not included in 'Failure Cost' under 'Cost of Quality'?
Which one of the following is NOT a responsibility of management committees (or process management committees)?
What type of software testing is most closely associated with testing after a change has been made to the software or operational software has been changed to maintain the software?
Which tool is used by teams to help create order out of chaos, by categorizing large numbers of ideas?
Which of the following models uses this four part cyclE. (part one - plan and organize; part two - acquire and implement; part three - deliver and support; part four - monitor)?
Which type of benchmark is used to set and validate objectives to measure performance?
A contract that will assure the contracting organization of effective ongoing operation maintenance of the contracted software should include which of the following contractual provisions?
The greater the involvement of the entire IT staff in quality, the larger the size of the quality staff that is needed.
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