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Get Certified: Proven Methods to Pass the Software Certifications CSQA Exam

Questions 136

Focusing on quality can increase productivity, reduce costs, and improve customer satisfaction.

Options:

A.

True

B.

False

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Questions 137

Which of the following is a characteristic of hardware compatibility?

Options:

A.

Disk Storage Unit Capacity

B.

Version of Operating System in Use

C.

Name of Operating System

D.

Program Compatibility

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Questions 138

If common causes of variation result in a process operating outside the customer's specifications, the process is improved by reducing the special causes of variation.

Options:

A.

True

B.

False

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Questions 139

A review that evaluates a preliminary statement of high-level market requirements is a:

Options:

A.

Requirements Review

B.

Checkpoint Review

C.

Feasibility Review

D.

Contract Review

E.

In-Process Review

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Questions 140

Which of the following is the most difficult component of the decision making process?

Options:

A.

Identifying the individual to make a decision

B.

The decision voting process

C.

Achieving consensus among the involved parties

D.

Setting time to implement the decisions

E.

Encouraging the involved parties to contribute to the process

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Questions 141

Project objectives and goals expressed in quantitative terms is part of which planning activity?

Options:

A.

Business / Activity Planning

B.

Environment Planning

C.

Objective / Goal Planning

D.

Policies / Procedures Planning

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Questions 142

The factors that must be present in acquired software for that software to be successful in your organization are called:

Options:

A.

COTS Factors

B.

Critical Success Factors

C.

Test Factors

D.

Budget and Schedule Factors

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Questions 143

Getting the right change installed at the right time is a responsibility of what type of software management?

Options:

A.

Software Risk Management

B.

Risk Management

C.

Defect Management

D.

Software Configuration Management

E.

Software Test Management

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Questions 144

When using a cause-and-effect diagram to build controls, the effect that is desired is the achievement of the control objective. The causes defined in the cause-and-effect diagram are listed for what purpose:

Options:

A.

To identify who is responsible for control

B.

To identify the control needed to achieve the control objective

C.

To quantify the risks associated with the control objective

D.

To match the causes to the COSO control model

E.

To match the causes to the enterprise risk management model

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Questions 145

QA is a management function with emphasis on the process producing the product.

Options:

A.

True

B.

False

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Questions 146

Outsourced software can be developed by an organization within the country of use or developed in another country. Which of the following is a difference associated with software developed by an organization in another country?

Options:

A.

Missing requirements

B.

Customer standards may not be met

C.

Non-testable requirements

D.

Training and deployment may be difficult

E.

Cultural differences

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Questions 147

One of the critical success factors in acquiring COTS software is that the vendor will continue to provide additional features in the future. This critical success factor is commonly referred to as:

Options:

A.

Ease of Use

B.

Expandability

C.

Maintainability

D.

Transferability

E.

Reliability

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Questions 148

Which product metric would be used to predict the probability of a software failure, or the rate at which software errors will occur?

Options:

A.

Cyclomatic Complexity

B.

Function Points

C.

Quality

D.

Correctness

E.

Reliability

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Questions 149

Transaction Flow is used as a basis to:

Options:

A.

Assure compliance with the COSO internal control model

B.

Assure compliance with the CobiT model

C.

Identify the points during transaction processing where controls should be placed

D.

Quantify the risks associated with processing a transaction

E.

Meet governmental control standards

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Questions 150

The first step in the Complaint-Resolution Process is:

Options:

A.

Gather detailed supporting information

B.

Establish an action plan

C.

Judge the complaints validity

D.

Get on the customer's wavelength

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