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Master the ServiceNow CSA Exam: Essential Study Tips and Strategies

Questions 81

What setting allows users to view a Knowledge Base article even if the are not logged in?

Options:

A.

The View All setting

B.

The Allow role

C.

The ESS role

D.

The Public setting

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Questions 82

What type of query allows you to filter list data using normal words, instead of the condition builder?

Options:

A.

Natural Language Query

B.

Alexa Query

C.

Machine Learning Query

D.

Predictive Intelligence Query

E.

Auto-suggest Query

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Questions 83

What ServiceNow feature can be triggered by events, and is used to inform users about activities or updates in ServiceNow?

Options:

A.

Notifications

B.

Alerts

C.

Texts

D.

Events

E.

Emails

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Questions 84

A customer wants to be able to identify and track components of their infrastructure that support their ecommerce service. What ServiceNow products could support this requirement?

Choose 3 answers

Options:

A.

Performance Analytics

B.

Configuration Management (CMDB)

C.

Financial Management

D.

Discovery

E.

Service Mapping

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Questions 85

When looking at a long list of records, you want to quickly filter, to show only those which have Category of Hardware. How might you do that?

Options:

A.

On the Iist, locate and right click on the value Hardware, select Show Matching

B.

Click Funnel ten, type Hardware and click enter

C.

On the Category column header, right click and select Show > Hardware

D.

Right dick on magnifier, type Hardware and click enter

E.

On Breadcrumb, click > icon, type Hardware and click enter

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Questions 86

A Role is defined as what?

Options:

A.

A collection of permissions

B.

A set of user access policies

C.

A Persona in a workflow

D.

A set of access control rules

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Questions 87

What are the steps for applying an update set to an instance?

Options:

A.

Retrieve, Preview, Commit

B.

Specify, Transform, Apply

C.

Retrieve, Assess, Apply

D.

Get, Test, Push

E.

Pull, Review, Push

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Questions 88

Which type of scripts run in the browser?

Options:

A.

Policies and Client Scripts

B.

Access Contral Scripts

C.

script Include Scripts

D.

Business Rule Scripts

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Questions 89

What is the name of the string that display filter criteria?

Options:

A.

Topic

B.

Choice

C.

Breadcrump

D.

Menu

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Questions 90

Which SericeNow utility gives a Service Desk agent the ability to trace from a Service having an issue, to see which Cis supporing that service have active issues?

Options:

A.

AL Service Dashboard

B.

Cl Health Dashboard

C.

Dependency View

D.

Event Management Homepage

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Exam Code: CSA
Exam Name: ServiceNow Certified System Administrator
Last Update: Jul 21, 2024
Questions: 400

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