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Master the ServiceNow CSA Exam: Essential Study Tips and Strategies

Questions 41

Which three Variable Types can be added to a Service Catalog Item?

Options:

A.

True/False, Multiple Choice, and Ordered

B.

True/False, Checkbox, and Number List

C.

Number List, Single Line Text, and Reference

D.

Multiple Choice, Select Box, and Checkbox

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Questions 42

Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?

Options:

A.

They direct the user to a record producer

B.

They direct the user to a catalog property

C.

They direct the user to a catalog UI policy

D.

They direct the user to a catalog client script

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Questions 43

For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?

Options:

A.

Service Catalog variables can only be used in Record Producers

B.

Service Catalog variables can only be used in Order Guides

C.

Service Catalog variables cannot affect the order price

D.

Service Catalog variables are global by default

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Questions 44

A Service Catalog may include which of the following components?

Options:

A.

Order Guides, Exchange Rates, Calendars

B.

Order Guides, Catalog Items, and Interceptors

C.

Catalog Items, Asset Contracts, Task Surveys

D.

Record Producers, Order Guides, and Catalog Items

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Questions 45

Tables are made up of which of the following?

Options:

A.

records

B.

lists

C.

forms.

D.

fields

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Questions 46

When working on a form, what is the difference between Insert and Update operations?

Options:

A.

Insert creates a new record and Update saves changes, both remain on the form

B.

Insert creates a new record and Update saves changes, both exit the form

C.

Insert saves changes and exits the form, Update saves changes and remains on the form

D.

Insert saves changes and remains on the form, Update saves changes and exits the form

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Questions 47

What would NOT appear in the Application Navigator if “service” is typed into the filter field?

Options:

A.

Configuration > Business Services

B.

Self-Service > Knowledge

C.

Service Portal > Widgets

D.

Incident > Assigned to me

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Questions 48

When moving multiple update sets at one time, what might you do to facilitate the move?

Options:

A.

Batch

B.

Verify

C.

Test

D.

Preview

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Questions 49

Which of the following protects applications by identifying and restricting access to available files and data?

Options:

A.

Application Configuration

B.

Verbose Log

C.

Access Control Rules

D.

Application Scope

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Questions 50

What are the steps to retrieve an Update Set?

Options:

A.

Verify Update Set is Complete, Retrieve, Preview, Apply

B.

Verify Update Set is Complete, Test Connection, Apply

C.

Verify Update Set is Complete, Test Connection, Commit

D.

Verify Update Set is Complete, Retrieve, Preview, Commit

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Exam Code: CSA
Exam Name: ServiceNow Certified System Administrator
Last Update: Jul 21, 2024
Questions: 400

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