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Master the ServiceNow CSA Exam: Essential Study Tips and Strategies

Questions 11

Which one of the following statements is true about Column Context Menus?

Options:

A.

It displays actions such as creating quick reports, configuring the list, and exporting data

B.

It displays actions related to filtering options, assigning tags, and search

C.

It displays actions related to viewing and filtering the entire list

D.

It displays actions such as view form, view related task, and add relationship

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Questions 12

Which are valid Service Now User Authentication Methods? (Choose three.)

Options:

A.

XML feed

B.

Local database

C.

LDAP

D.

SSO

E.

FTP authentication

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Questions 13

Which one of the following modules can be used to view field settings for a table?

Options:

A.

Tables & Columns

B.

Access Control

C.

Columns and Fields

D.

Tables and Fields

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Questions 14

What is a Record Producer?

Options:

A.

A Record Producer is a type of Catalog Item that is used for Requests, not Services

B.

A Record Producer creates user records

C.

A Record Producer is a type of Catalog Item that provides easy ordering by bundling requests

D.

A Record Producer is a type of a Catalog Item that allows users to create task-based records from the Service Catalog

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Questions 15

Which tool is used to have conversations with logged-in users in real-time?

Options:

A.

Connect Chat

B.

Now Messenger

C.

User Presence

D.

Comments

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Questions 16

ServiceNow is a single-instance, multiple tenant architecture?

Options:

A.

True

B.

False

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Questions 17

What is a characteristic of importing data into ServiceNow?

Options:

A.

An existing Transform Map can be used one time on the same import set

B.

Coalesce fields are used only after running Transform

C.

Any user can manage and set up import sets

D.

An existing Transform Map can be used multiple times on the same import set

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Questions 18

Which one of the following statements describes a characteristic of role assignment?

Options:

A.

Roles can contain other roles, when you are assigned a role, you inherit all the roles within that role

B.

Users can click on the Personalize Role feature to try different roles

C.

A role is granted to a user by the System Administrator

D.

Each user has a role in the ServiceNow platform

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Questions 19

Which of the following is used to initiate a flow?

Options:

A.

A Trigger

B.

Core Action

C.

A spoke

D.

An Event

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Questions 20

What are the main UI component(s) of the ServiceNow Platform?

Options:

A.

Banner Navigator

B.

Banner Frame

C.

Application Frame

D.

Application Navigator

E.

Content Menu

F.

Content Frame

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Exam Code: CSA
Exam Name: ServiceNow Certified System Administrator
Last Update: Jul 21, 2024
Questions: 400

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