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Master the ServiceNow CSA Exam: Essential Study Tips and Strategies

Questions 101

A new employee joins the IT deployment and needs to perform work assigned to Network and Hardware groups. How would you set up their access?

Choose 3 answers

Options:

A.

Add User Account to itll group

B.

Add User Account to ACL

C.

Add User Account to network group

D.

Add User Account to IT Knowledgebase

E.

Create User Account

F.

Add User Account to Hardware group

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Questions 102

What options can you see, when you fight click on a Cl, from the Cl dependency view map?

Choose 3 answers

Options:

A.

View Affected Cis

B.

View Related Tasks

C.

View Recent Outages

D.

View Cases

E.

View Knowledge

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Questions 103

Which field (or fields) is used as a unique key during imports?

Options:

A.

Match Fields

B.

Coalesce Fields

C.

Key Fields

D.

Sys IDs

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Questions 104

What instance resource allows you to access guided tours, information about actions, and instructions an how to use inputs and outputs in your flaw?

Options:

A.

Community

B.

Help Panel (question mark icon)

C.

Docs

D.

Wiki

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Questions 105

What would you do, on a list, if you wanted to show the records in groups, based on the column category? (Choose two.)

Options:

A.

On list Context Menu, select Group By > Category

B.

On the Filter Menu, select Group By > Category

C.

Click Group On icon, select Category

D.

On Navigator Filter, type tablename.group.category and press enter

E.

On the Category column title, click Context menu > Group By Category

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Questions 106

What actions are taken to filter a long list of records to show only those with the Category of Hardware?

Options:

A.

On Breadcrumb, click the > icon, type Hardware and click enter

B.

On the Category column header, right-click and select Show > Hardware

C.

On the list, locate and right-click on the value Hardware, select Show Matching

D.

Right-click on magnifier type Hardware and click enter

E.

Click Funnel icon, type Hardware and click enter

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Questions 107

What is the language used for scriptingin ServiceNow?

Options:

A.

JavaScript

B.

C++

C.

PHP

D.

Python

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Questions 108

On a filter condition, which component is always a choice list?

Options:

A.

Operator

B.

Filter Criteria

C.

Operation

D.

Match Criteria

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Questions 109

Which type of tables may be extended by other tables, but do not extend another table?

Options:

A.

Base Tables

B.

Core Tables

C.

Extended Tables

D.

Custom Tables

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Questions 110

Reports can be created from which different places in the platform? (Choose two.)

Options:

A.

List column heading

B.

Metrics module

C.

Statistics module

D.

View / Run module

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Exam Code: CSA
Exam Name: ServiceNow Certified System Administrator
Last Update: Jul 21, 2024
Questions: 400

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