Master the Salesforce CRT-402 Exam: Essential Study Tips and Strategies

Questions 1

Northern Trail Outfitters hastwo custom objects that are part of a master-detail relationship.

What determines the ownership and sharing access of the detail record?

Options:

The default owner is set in the parent object's settings.

The Owner field on the Detail record.

The Owner field on the Master record.

The owner is set independently on the detail object's settings.

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Questions 2

The case handling process at Universal Containers includes multiple steps Including approvals, notifications, and fields updates. To manage and evaluate all of these changes in a single save operation, an app builder wants to use Process Builder and the Advanced option to let the process evaluate a record multiple times has been selected.

Which two options should the app builder avoid to prevent recursion?

Choose 2 answers

Options:

IF statements

Setting a criteria node to No criteria-just execute the procedure

Invocable processes

The ISCHANGED function

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Questions 3

Universal Containers wants to streamline its data capture process by linking fields together. They wish to do this sothat the available value on dependents fields are driven by value selected on controlling fields. Which consideration supports the stated requirements? Choose 3 answers

Options:

The import wizard only allows value to be imported into a dependent picklist if theymatch the appropriate controlling field

Custom picklist field can be either controlling or dependent field

Multi select picklist can be dependent picklist but not controlling fields

Standard and custom picklist fields can be dependent fields.

Checkbox fields can be controlling fields but not dependent fields

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Questions 4

A custom field on an account is used to track finance information about a customer. Only members of the Finance Team have access to this field. However, the business wants to allow one customer service agent, who is assigned the customer service profile, read-only access to this field for special circumstances. What is the recommended solution to grant the customer service agent access to the field?

Options:

Create a permission set that allows read-only access to the field via Field Level Security and assign it to the agent.

Create a new profile to allow for read-only access to the field via Field Level Security and assign it to the agent

Update the Customer Service Profile already assigned to the agent to allow for read-only access to the field via Field Level Security

Update the custom field’s Field Level Security in setup to allow the agent read-only access to the field.

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Questions 5

Universal Containers uses Contracts for agreements withcustomers. A sales manager is required to provide approval for contracts and director approval for any contract over $10,000.

Which two options should an app builder use to ensure all contracts route for the correct approval and also prevent the sales repfrom making changes to the record while it is being approved?

Choose 2 answers

Options:

Create an approval process on the Contract object with criteria set on a second approval step set as 'Amount__c > 10,000' and set the approver as director.

Create an approval process on the Contract object and set the field for 'Next Automated Approver Determined By' as Manager'.

Create a validation rule on the Contract object that prevents updates to the contract record while it is being reviewed.

Create an approvalprocess on the Contract object with one step for each sales manager that sets the approver as the director.

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Questions 6

Universal Containers assigns system access via permission sets and permission set groups to ensure each user has proper access. One department with varying levels of support staff has five consistent permission sets they require in order to complete their duties. Some higher-level staff have additional permission sets that are only required for them.

How should an app builder recommend assigning permission sets to users?

Options:

Utilize the manage assignments button to assign a permission set group and additional individual permission sets to each user.

Utilize the manage assignments button to assign each user with the same set of permission set groups and permission sets.

Utilize the Data Import Wizard to mass update the desired users with their full list of permission sets and permission set groups.

Utilize the Data Loader to mass update the desired users with their full list of permission sets and permission set groups.

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Questions 7

Universal Containers wants to match Opportunity data from Salesforce to the records in a financial database.

What is required to configure an indirect lookup relationship in Salesforce between the Salesforce Opportunity records and those in a financial database?

Options:

Salesforce Record ID

TEXT(Id)

External ID

CASESAFE(Id)

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Questions 8

When a sales rep submits an account for approval, Universal Containers wants the user to answer additional questions via a popup window to populate additional record fields.

What should an app builder use to achieve the desired result?

Options:

Process Builder and Flow

Lightning component and Process Builder

Custom picklist field and Process Builder

Custom button and Flow

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Questions 9

An appbuilder has modified a Lightning record page for a case and has added an email button item to the page layout; however, users are unable to see the new item on the layout.

What are two potential reasons why users are unable to view the item on the CaseLightning record page?

Choose 2 answers