Achieve Success in the Salesforce CRT-271 Exam: A Detailed Certification Preparation For Community Cloud Consultants (WI24) Guide

Questions 61

ACME Enterprises wish to establish two Customer Communities one for their VIP Customers and another for all Customers. ACME enterprises do not require different functionality from each Community but rather wish to increase the level of personal interactions from staff in the VIP community. How should the Administrator at ACME Enterprises configure access to the Community?

Options:

Sharing Rules

Permission Sets

Public Groups

Profiles

Chatter Groups

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Questions 62

Universal Shipping want to notify their Community Moderators when a member post more than one file to the communitywithin a 15 minute window and if more than 5 files are posted to the community within 15 minutes then their account will be frozen. How would this requirement be implemented?

Options:

Using a Content Rule in the Community Builder

Using a Content Rule in the Community Manager

Using a Rate Rule in the Community Manager

Using a Rate Rule in the Community Builder

It is not possible to moderate files in a Community

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Questions 63

Universal Containers uses Community to grant business Customers Secure access to accounts, Orders, and invoices. All Customersare On a Customer Community License. Universal Containers plans to launch a project management module with the following requirernents: • Leverage Chatter for collaboration. • Private project collaboration between the customer and Universal Containers.• Leverage documents, tasks, and events in the project space. • Customers can only see and access their projects. What is the most efficient way for the Salesforce Admin to fulfill these requirements?

Options:

Use custom objects, record feeds, and control access through sharing.

Create unlisted groups and add project records to the group.

Build a custom Visualforce project space and control access through sharing.

Add private groups and add project records to the group.

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Questions 64

Universal Containers is launching a support Community with the following requirements:• The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.• The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.• They have50 Salesforce Live Agent Licenses provisioned in their org. Which two actions should the Salesforce Admin take to meet these requirements? Choose 2 answers

Options:

Enable Live Agent in Community Settings

Add a custom Live Agent Lightning component

Setup Live Agent in Community Management

Configure Live Agent in the Salesforce org

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Questions 65

STION NO: 177

Universal Containers needs to add their own logo to the Community login page.What is the most efficient way for the Salesforce Admin to accomplish this?

Options:

Add the logo to the Login & Registration setup page in Community Management.

Upload the logo as an externally available Document and include it in the login page.

Override the default Community login page to a custom login page with the logo.

Use URL redirect to redirect users to a custom login page with the logo.

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Questions 66

Universal Containers wants to build a Community for all their employees. Currently, some of their employees are NOT Salesforce users. How should the Salesforce Admin enable access to the Community for the users who are currently NOT Salesforce users?

Options:

Allow the users to self -register to the Community

Create the users as contacts and enable them as Community users

Create the users in Salesforce and add their profile to the Community

Add the users to the Community as members

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Questions 67

What are the two types of Sharing Models availableonce you have established a Community?

Options:

Community Sharing Model & Portal Sharing Model

Company Sharing Model & Community Sharing Model

Internal Sharing Model & External Sharing Model

Internal Sharing Model & Portal Sharing Model

Partner Sharing Model & Customer Sharing Model

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Questions 68

Universal Containers builds a Community with public access to Knowledge Articles and Q&A. The developer builds a Visualforce page that shows Known Issues on their products. The developer uses a custom object to store Known Issues with an org-wide default sharing setting toPublic Read/Write. Unauthenticated users receive an error message when they try to load the page. What should the Salesforce Admin do to troubleshoot this issue?

Options:

Select 'Allow access without login' from Community Management

Go to the Guest User profile and give access to the Visualforce page

Change the org-wide default sharing to Public Full Access

Dd the Guest User profile to the members in Community Management

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Questions 69

Universal Containers has a customer Community in Europe and plans to roll out as separate Community for their US customers. They have separateprofiles for the US, Europe, and Asia customers.

How can the Salesforce Admin limit the membership of this new community to US customers?

Select one or more of the following: