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Achieve Success in the Salesforce CRT-271 Exam: A Detailed Certification Preparation For Community Cloud Consultants (WI24) Guide

Questions 21

Northern Trail Outfitters launched a Lightning Community for its partners.Partners need to see list of Opportunities when they log in to the Community. What should the Salesforce Administrator do to fulfil this request?

Select one or more of the following:

Options:

A.

Configure Opportunity as the default landing page in CommunitySettings

B.

Enable the Opportunity page as the landing page in Community Builder

C.

Set the Opportunity object page as the landing page in Community Builder

D.

Add the List View Lightning Component to the Home Page

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Questions 22

Universal Containers(UC) tracks customers in its Salesforce org as Contacts. UC plans to on-board a select set of existing customers to the UC community, without the need for users to self register.

How should a Community Cloud consultant accomplish this task?

Select one ormore of the following:

Options:

A.

Use data loader to export contacts and insert as Community users

B.

Use the Data Import Wizard to create users from contacts

C.

Enable Person Accounts and set the accounts as Community users

D.

Use the Salesforce Community user API to create users from contacts

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Questions 23

Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers. Which Community template should the Community Cloud consultant recommend?

Select one or more of the following:

Options:

A.

Partner Central

B.

Salesforce Tabs + Visualforce

C.

Customer Service

D.

Customer Account Portal

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Questions 24

Universal Containers (UC) builds a Community to support customers who purchased its products. UC has the following security requirements:

- Support encryption at rest

- Show decrypted data in the UX (user experience) to users with permissions

- Encrypt all Community data

How should the Salesforce Administrator fulfil this requirement?

Select one or more of the following:

Options:

A.

Install a third-party app from AppExchange to encrypt the data at rest

B.

Leverage Salesforce Shield to encrypt and decrypt alldata at rest

C.

Encrypt data in portals, but not in Communities

D.

Create encrypted fields for Community data

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Questions 25

Northern Trail Outfitters is launching a Community for its B2B customers and partners.

What should the Consultant consider when granting users access to the Community?

Options:

A.

A Consultant must add a permission set to the Community before it can be assigned to users.

B.

A Consultant must add auser's profile or permission set to the Community to grant them access

C.

A Consultant must add a profile to the Community before assigning users to that profile.

D.

A Consultant must add roles to Community before giving access to users.

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Questions 26

Universal Containers has created a Community for its Partners. Community users from the same Partner should be able to hold discussions with each other. Partners will be unable to participate in discussions with other partners.

How should the Salesforce Administrator meet this requirement?

Select one or more of the following:

Universal Containers has created a Community for its Partners. Community users from the same Partner should be able to hold discussions with each other. Partners will be unable to participate in discussions with other partners.

How should the Salesforce Administrator meet this requirement?

Select one or more of the following:

Options:

A.

Turn off Portal User Visibility under Sharing Settings

B.

Enable super user access for each partners community role

C.

Update the internal user record to private under sharing settings

D.

Uncheck community user visibility under sharing settings

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Questions 27

Universal Containers is building a Customer Community.

What can the Administrator add to the Navigation Menu?

Options:

A.

Salesforce Objects, Community Pages, App Launcher, External URLs, FeatureTopics, Setup Menu

B.

Salesforce Objects, Topics, Community Pages, External URLs, Forecast, Menu Labels

C.

Salesforce Objects, Topics External URLs, Lightning Components, Community Pages, Menu Labels

D.

Salesforce Objects, Global Action, Community Pages, External URLs, Navigational Topics, Menu Labels

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Questions 28

Universal Containers has created a new LightningCommunity in the sandbox using the partner central template. The partner Community is built using standard Lightning components, custom Lightning components, and object pages. What should the admin use to migrate changes from sandbox to production?

Select one or more of the following:

Options:

A.

Metadata AP

B.

Force.com IDE

C.

Templateexport

D.

Change sets

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Questions 29

What two things should a Salesforce Admin do to accomplish this? Universal Containers needs to create a Support Community with the following requirements:• Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively.• A customer user should be able to see all cases opened for their account, including cases opened by their colleagues.• Customer users must be able to collaborate with all Community users.

Options:

A.

Create a Sharing Set on the Case object.

B.

Enable Super User access for customer users.

C.

Select the Community User Visibility checkbox.

D.

Set up Delegated Admin access for customer users.

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Questions 30

Universal Containers (UC) has a great user interface for their Customer Community Knowledge Base. UC has multiple Communities and wants to use the same user interface for each Knowledge Basein all of these Communities. Which step should the Community Cloud consultant take to meet this requirement?

Select one or more of the following:

Options:

A.

Recreate the Knowledge Base page in all Communities

B.

Create a link to the Knowledge Base in all Communities

C.

Merge the Communities unto the Community that has the Knowledge Base

D.

Export the page and select it when creating a new page in all Communities

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Exam Code: CRT-271
Exam Name: Certification Preparation For Community Cloud Consultants (WI24)
Last Update: Dec 9, 2024
Questions: 285

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