Achieve Success in the Salesforce CRT-271 Exam: A Detailed Certification Preparation For Community Cloud Consultants (WI24) Guide

Questions 11

Universal Containers needs to enable public access to a Community. How should a Salesforce Admin fulfil this requirement?

Select one or more of the following:

Options:

Update the setting to Public Visibility for all Community pages

Enable "Give access to public API requests on Chatter"

Update the setting to "Allow access without login"

Enable the "Public can access the community" checkbox

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Questions 12

A Salesforce Admin enables "Allow members to Flag" inCommunity Workspaces.Which two content types can members flag as inappropriate? (Choose two.)

Options:

Posts and Comments

Topics

Files

Articles

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Questions 13

Universal Containers has recently launched a Lightning Community for customers and partners. Internal teams have created Knowledge articles about company products and partner onboarding. How should the Community Cloud consultant assign Topics so articles can be found easily on the Community.

Select one or more of the following:

Options:

Assign articles directly to Navigational Topics

Assign Data categories to Chatter profiles and map to Topics

Assign Topic categories to articles

Assign Data categories to articles and map to Topics

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Questions 14

A Salesforce Admin at Universal Containers needs to set up moderation rules and criteria for their customer Community. There are 18 separate keyword criteria for this community. How many rulesare required to accommodate all of the criteria?

Options:

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Questions 15

Universal Containers has a Community for their partners. They would like to add a new partner company and grant their users access to the Community. What is the first step the Salesforce Admin must complete to set up the partner users?

Select one or more of the following:

Options:

Add partner contacts to the Community as members

Create the account and enable it as a partner account

Allow partner users to self-registerand gain access

Create a partner profile for the company

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Questions 16

Universal Containers (UC) has built a Community in a sandbox where it is in Active status. UC is getting ready todeploy the Community in production where it is currently Inactive. UC wants to ensure the welcome email is only sent to users after the Community is changed to Active status. Which three options should be validated to ensure the welcome email is not sent out ahead of schedule?

Choose 3 answers

Select one or more of the following:

Options:

Turn the sandbox Community to Inactive status before deploying the metadata to production

Add the Community user profile(s) as members of the Community before activating production

Uncheck "Send Welcome Email" in production Workspaces before deployment

Deploy the changes to production using change sets to disable the welcome email

Change the Community membership of sandbox Community users from Profiles to Permission Sets

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Questions 17

Universal Containers is setting up their moderation settings on their Community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords?

Options:

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Questions 18

Universal Containers wants its Community users to have the ability to log in using Facebook and Google.

Which set of features should the Administrator use to achieve this goal?

Select one or more of the following:

Options:

Custom Lightning Component and Apex Class

Single Sign-on and AppExchange

Auth Provider and Flow

Auth Provider and Registration Handler

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Questions 19

A coffee Company has created a Knowledge Base around its products and their usage. Prospective customers need to search for products and view community discussions. Current customers should be able toregister and discuss the products they purchased. The coffee company will use the Asset object to track registered products.

How should the coffee company's administrator meet these requirements?

Options:

Create a public community for the Knowledge Base, and letcurrent customers sign in to register products

Create a private community for the Knowledge Base, and let all customers register themselves

Create a public community for the Knowledge Base, and let current customers register products

Create a public community for the Knowledge Base, and let current customers register products in private community

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Questions 20

The security model for Universal Containers in Private for theCase object. When a support case is raised by a user with the Customer Community license, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases?

Select oneor more of the following: