An unauthorized individual has socially engineered entry into an organization's secured physical premises. Which of the following is the BEST way to prevent future occurrences?
Employ security guards.
Conduct security awareness training.
Install security cameras.
Require security access badges.
Social engineering is a technique that involves manipulating or deceiving people into performing actions or divulging information that may compromise the security of an organization or its data12.
Entry into an organization’s secured physical premises is a form of physical access that allows an unauthorized individual to access, steal, or damage the organization’s assets, such as equipment, documents, or systems34.
The best way to prevent future occurrences of social engineering entry into an organization’s secured physical premises is to conduct security awareness training, which is an educational program that aims to equip the organization’s employees with the knowledge and skills they need to protect the organization’s data and sensitive information from cyber threats, such as hacking, phishing, or other breaches56.
Security awareness training is the best way because it helps the employees to recognize and resist the common and emerging social engineering techniques, such as tailgating, impersonation, or pretexting, that may be used by the attackers to gain physical access to the organization’s premises56.
Security awareness training is also the best way because it fosters a culture of security and responsibility among the employees, and encourages them to follow the best practices and policies for physical security, such as locking the doors, verifying the identity of visitors, or reporting any suspicious activities or incidents56.
The other options are not the best way, but rather possible measures or controls that may supplement or enhance the security awareness training. For example:
Employing security guards is a measure that involves hiring or contracting professional personnel who are trained and authorized to monitor, patrol, and protect the organization’s premises from unauthorized access or intrusion78. However, this measure is not the best way because it may not be sufficient or effective to prevent or deter all types of social engineering attacks, especially if the attackers are able to bypass, deceive, or coerce the security guards78.
Installing security cameras is a control that involves using electronic devices that capture and record the visual images of the organization’s premises, and provide evidence or alerts of any unauthorized access or activity . However, this control is not the best way because it is reactive rather than proactive, and may not prevent or stop the social engineering attacks before they cause any harm or damage to the organization .
Requiring security access badges is a control that involves using physical or electronic cards that identify and authenticate the employees or authorized visitors who are allowed to enter the organization’s premises, and restrict or deny the access to anyone else . However, this control is not the best way because it may not be foolproof or reliable to prevent or detect the social engineering attacks, especially if the attackers are able to steal, forge, or clone the security access badges . References =
1: What is Social Engineering? | Types & Examples of Social Engineering Attacks1
2: Social Engineering: What It Is and How to Prevent It | Digital Guardian2
3: What is physical Social Engineering and why is it important? - Integrity3603
4: What Is Tailgating (Piggybacking) In Cyber Security? - Wlan Labs4
5: What Is Security Awareness Training and Why Is It Important? - Kaspersky5
6: Security Awareness Training - Cybersecurity Education Online | Proofpoint US6
7: Security Guard - Wikipedia7
8: Security Guard Services - Allied Universal8
: Security Camera - Wikipedia
: Security Camera Systems - The Home Depot
: Access Badge - Wikipedia
: Access Control Systems - HID Global
Which of the following should be the HIGHEST priority when developing a risk response?
The risk response addresses the risk with a holistic view.
The risk response is based on a cost-benefit analysis.
The risk response is accounted for in the budget.
The risk response aligns with the organization's risk appetite.
A risk response is the action or plan that is taken to address a specific risk that has been identified, analyzed, and evaluated. It can be one of the following types: mitigate, transfer, avoid, or accept.
The highest priority when developing a risk response is to ensure that it aligns with the organization’s risk appetite, which is the amount and type of risk that the organization is willing to accept in pursuit of its goals. The risk appetite is usually expressed as a range or a threshold, and it is aligned with the organization’s strategy and culture.
Aligning the risk response with the organization’s risk appetite ensures that the risk response is consistent, appropriate, and proportional to the level and nature of the risk, and that it supports the organization’s objectives and values. It also helps to optimize the balance between risk and return, and to create and protect value for the organization and its stakeholders.
The other options are not the highest priority when developing a risk response, because they do not address the fundamental question of whether the risk response is suitable and acceptable for the organization.
The risk response addresses the risk with a holistic view means that the risk response considers the interrelationships and dependencies among the risk sources, events, impacts, and responses, and the potential secondary and residual effects of the risk response. This is important to ensure that the risk response is comprehensive and effective, and that it does not create new or unintended risks, but it is not the highest priority when developing a risk response, because it does not indicate whether the risk response is aligned with the organization’s risk appetite.
The risk response is based on a cost-benefit analysis means that the risk response compares the expected costs and benefits of implementing the risk response, and selects the risk response that provides the most favorable net outcome. This is important to ensure that the risk response is efficient and economical, and that it maximizes the return on investment, but it is not the highest priority when developing a risk response, because it does not indicate whether the risk response is aligned with the organization’s risk appetite.
The risk response is accounted for in the budget means that the risk response is included in the financial plan and allocation of resources for the organization or the project. This is important to ensure that the risk response is feasible and realistic, and that it has the necessary funding and support, but it is not the highest priority when developing a risk response, because it does not indicate whether the risk response is aligned with the organization’s risk appetite. References =
ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 29-30, 34-35, 38-39, 44-45, 50-51, 54-55
ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 147
IT risk assessments can BEST be used by management:
for compliance with laws and regulations
as a basis for cost-benefit analysis.
as input for decision-making
to measure organizational success.
IT risk assessments can best be used by management as input for decision-making, because they provide valuable information about the current and potential risks facing the organization’s IT systems, networks, and data, and their impact on the organization’s objectives and performance. IT risk assessments can help management to identify and prioritize the most critical and relevant risks, and to evaluate and select the most appropriate and effective risk responses. IT risk assessments can also help management to allocate and optimize the resources and budget for IT risk management, and to communicate and report the risk status and performance to the senior management, the board of directors, and other stakeholders. IT risk assessments can support management in making informed and balanced decisions that consider both the opportunities and the threats of IT-related activities and investments. References = Complete Guide to IT Risk Management 1
Malware has recently affected an organization. The MOST effective way to resolve this situation and define a comprehensive risk treatment plan would be to perform:
a gap analysis
a root cause analysis.
an impact assessment.
a vulnerability assessment.
The most effective way to resolve the situation and define a comprehensive risk treatment plan would be to perform a root cause analysis. A root cause analysis is a method of identifying and addressing the underlying factors or causes that led to the occurrence of a problem or incident1. In this case, the problem or incident is the malware infection that affected the organization. By performing a root cause analysis, the organization can determine how and why the malware was able to infect the systems, what vulnerabilities or weaknesses were exploited, what controls or processes failed or were missing, and what actions or decisions contributed to the situation. A root cause analysis can help the organization to prevent or reduce the recurrence of similar incidents, as well as to improve the effectiveness and efficiency of the risk management process. A root cause analysis can also help the organization to define a comprehensive risk treatment plan, which is a set of actions or measures that are taken to modify the risk, such as reducing, avoiding, transferring, or accepting the risk2. Based on the findings and recommendations of the root cause analysis, the organization can select and implement the most appropriate risk treatment option for the malware risk, as well as for any other related or emerging risks. The risk treatment plan should also include the roles and responsibilities, resources, timelines, and performance indicators for the risk treatment actions3. The other options are not the most effective ways to resolve the situation and define a comprehensive risk treatment plan, as they are either less thorough or less relevant than a root cause analysis. A gap analysis is a method of comparing the current state and the desired state of a process, system, or organization, and identifying the gaps or differences between them4. A gap analysis can help the organization to identify the areas of improvement or enhancement, as well as the opportunities or challenges for achieving the desired state. However, a gap analysis is not the most effective way to resolve the situation and define a comprehensive risk treatment plan, as it does not address the causes or consequences of the malware infection, or the actions or measures to mitigate the risk. An impact assessment is a method of estimating the potential effects or consequences of a change, decision, or action on a process, system, or organization5. An impact assessment can help the organization to evaluate the benefits and costs, as well as the risks and opportunities, of a proposed or implemented change, decision, or action. However, an impact assessment is not the most effective way to resolve the situation and define a comprehensive risk treatment plan, as it does not investigate the origin or nature of the malware infection, or the solutions or alternatives to manage the risk. A vulnerability assessment is a method of identifying and analyzing the weaknesses or flaws in a process, system, or organization that can be exploited by threats to cause harm or loss6. A vulnerability assessment can help the organization to discover and prioritize the vulnerabilities, as well as to recommend and implement the controls or measures to reduce or eliminate them. However, a vulnerability assessment is not the most effective way to resolve the situation and define a comprehensive risk treatment plan, as it does not consider the root causes or impacts of the malware infection, or the risk treatment options or plans to address the risk. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.8, Page 61.
Which of the following is the MAIN reason to continuously monitor IT-related risk?
To redefine the risk appetite and risk tolerance levels based on changes in risk factors
To update the risk register to reflect changes in levels of identified and new IT-related risk
To ensure risk levels are within acceptable limits of the organization's risk appetite and risk tolerance
To help identify root causes of incidents and recommend suitable long-term solutions
According to the CRISC Review Manual (Digital Version), the main reason to continuously monitor IT-related risk is to ensure risk levels are within acceptable limits of the organization’s risk appetite and risk tolerance. The risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives, while the risk tolerance is the acceptable variation in outcomes related to specific performance measures linked to objectives. Continuous monitoring is a process that tracks the security state of an information system on an ongoing basis and maintains the security authorization for the system over time. Continuous monitoring helps to:
Provide ongoing assurance that the implemented security controls are operating effectively and efficiently
Detect changes in the risk profile of the information system and the environment of operation
Identify new or emerging threats and vulnerabilities that may affect the information system
Support risk-based decisions by providing timely and relevant risk information to stakeholders
Facilitate the implementation of corrective actions and risk mitigation strategies
Promote accountability and transparency in the risk management process
Enhance the security awareness and culture within the organization
References = CRISC Review Manual (Digital Version), Chapter 4: IT Risk Monitoring and Reporting, Section 4.1: IT Risk Monitoring, pp. 213-2141
Which of the following is the BEST metric to demonstrate the effectiveness of an organization's change management process?
Increase in the frequency of changes
Percent of unauthorized changes
Increase in the number of emergency changes
Average time to complete changes
A change management process is a set of procedures and activities that aim to ensure that changes in an organization’s IT systems and services are implemented in a controlled and coordinated manner. The effectiveness of a change management process can be measured by how well it reduces the risks and costs associated with changes, and how well it supports the business objectives and customer expectations. One of the best metrics to demonstrate the effectiveness of a change management process is the percent of unauthorized changes. Unauthorized changes are changes that are made without following the established change management process, such as obtaining approval, documenting the change, testing the change, and communicating the change. Unauthorized changes can introduce errors, defects, security breaches, and disruptions to the IT systems and services, and can negatively affect the business performance and customer satisfaction. Therefore, a low percent of unauthorized changes indicates that the change management process is effective in ensuring that changes are properly planned, approved, executed, and monitored. The other options are not the best metrics to demonstrate the effectiveness of a change management process, as they do not directly reflect the quality and control of the changes. An increase in the frequency of changes may indicate that the organization is agile and responsive to the changing business needs and customer demands, but it does not necessarily mean that the changes are well-managed and beneficial. An increase in the number of emergency changes may indicate that the organization is able to handle urgent and critical situations, but it may also suggest that the organization is reactive and lacks proper planning and analysis of the changes. The average time to complete changes may indicate the efficiency and speed of the change management process, but it does not measure the effectiveness and value of the changes. References = CRISC Review Manual, pages 156-1571; CRISC Review Questions, Answers & Explanations Manual, page 712
A risk practitioner is organizing a training session lo communicate risk assessment methodologies to ensure a consistent risk view within the organization Which of the following i< the MOST important topic to cover in this training?
Applying risk appetite
Applying risk factors
Referencing risk event data
Understanding risk culture
Applying risk appetite is the most important topic to cover in a training session to communicate risk assessment methodologies. Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. It is a key element of the risk management framework and influences the risk assessment process. Applying risk appetite helps to ensure a consistent risk view within the organization by providing a common basis for evaluating and prioritizing risks, aligning risk responses with business goals, and communicating risk information to stakeholders. The other options are not the most important topics to cover in a training session to communicate risk assessment methodologies, although they may be relevant and useful. Applying risk factors is a technique to quantify or qualify the likelihood and impact of risks based on predefined criteria or scales. Referencing risk event data is a source of information to identify and analyze risks based on historical or current incidents. Understanding risk culture is a factor that affects the risk behavior and attitude of the organization and its people. References = CRISC Review Manual, pages 40-411; CRISC Review Questions, Answers & Explanations Manual, page 612
Which of the following would be- MOST helpful to understand the impact of a new technology system on an organization's current risk profile?
Hire consultants specializing m the new technology.
Review existing risk mitigation controls.
Conduct a gap analysis.
Perform a risk assessment.
A risk assessment is a process of measuring and comparing the likelihood and impact of various risk scenarios, and prioritizing them based on their significance and urgency. A risk assessment can help the organization to understand and document the risks that may affect its objectives and operations, and to support the decision making and planning for the risk management.
Performing a risk assessment would be the most helpful to understand the impact of a new technology system on an organization’s current risk profile, because it can help the organization to address the following questions:
What are the potential benefits and challenges of implementing the new technology system, and how do they align with the organization’s objectives and needs?
What are the existing or emerging risks that may affect the new technology system, and how do they relate to the organization’s current risk profile?
How likely and severe are the risks that may affect the new technology system, and what are the possible consequences or impacts for the organization and its stakeholders?
How can the risks that may affect the new technology system be mitigated or prevented, and what are the available or feasible options or solutions?
Performing a risk assessment can help the organization to understand the impact of the new technology system on its current risk profile by providing the following benefits:
It can enable the comparison and evaluation of the current and desired state and performance of the organization’s risk management function, and to identify and quantify the gaps or opportunities for improvement.
It can provide useful references and benchmarks for the alignment and integration of the new technology system with the organization’s risk management function, and for the compliance with the organization’s risk policies and standards.
It can support the implementation and monitoring of the new technology system, and for the allocation and optimization of the resources, time, and budget for the new technology system.
The other options are not the most helpful to understand the impact of a new technology system on an organization’s current risk profile, because they do not provide the same level of detail and insight that performing a risk assessment provides, and they may not be specific or applicable to the organization’s objectives and needs.
Hiring consultants specializing in the new technology means engaging or contracting external experts or professionals that have the skills and knowledge on the new technology system, and that can provide advice or guidance on the implementation and management of the new technology system. Hiring consultants specializing in the new technology can help the organization to enhance its competence and performance on the new technology system, but it is not the most helpful, because it does not measure and compare the likelihood and impact of the risks that may affect the new technology system, and it may not be relevant or appropriate for the organization’s current risk profile.
Reviewing existing risk mitigation controls means examining and evaluating the adequacy and effectiveness of the controls or countermeasures that are intended to reduce or eliminate the risks that may affect the organization’s objectives and operations. Reviewing existing risk mitigation controls can help the organization to improve and optimize its risk management function, but it is not the most helpful, because it does not identify and prioritize the risks that may affect the new technology system, and it may not cover all the relevant or significant risks that may affect the new technology system.
Conducting a gap analysis means comparing and contrasting the current and desired state and performance of the organization’s objectives and operations, and identifying and quantifying the gaps or differences that need to be addressed or corrected. Conducting a gap analysis can help the organization to identify and document its improvement needs and opportunities, but it is not the most helpful, because it does not measure and compare the likelihood and impact of the risks that may affect the new technology system, and it may not be aligned or integrated with the organization’s current risk profile. References =
ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63
ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 208
CRISC Practice Quiz and Exam Prep
The head of a business operations department asks to review the entire IT risk register. Which of the following would be the risk manager s BEST approach to this request before sharing the register?
Escalate to senior management
Require a nondisclosure agreement.
Sanitize portions of the register
Determine the purpose of the request
An IT risk register is a document that records and tracks the IT-related risks that an organization faces, as well as the information and actions related to those risks, such as the risk description, assessment, response, status, and owner. An IT risk register is a valuable tool for managing and communicating IT risks and their impact on the organization’s objectives and operations. However, an IT risk register may also contain sensitive or confidential information that should not be disclosed or shared with unauthorized or irrelevant parties, as it may compromise the security, privacy, or reputation of the organization or its stakeholders. Therefore, the risk manager’s best approach to the request from the head of a business operations department to review the entire IT risk register is to determine the purpose of the request before sharing the register. This is a technique to understand and evaluate the reason and the need for the request, as well as the scope and the level of access that the requester requires or expects. By determining the purpose of the request, the risk manager can ensure that the request is legitimate, appropriate, and relevant, and that the requester has a clear and valid interest or stake in the IT risk register. The risk manager can also ensure that the request is aligned with the organization’s policies, procedures, and standards for IT risk management and information sharing. The risk manager can also use the purpose of the request to decide what and how much information to share with the requester, and what conditions or restrictions to apply, such as confidentiality, accuracy, or timeliness. The other options are not the best approaches to the request from the head of a business operations department to review the entire IT risk register, as they may be premature, unnecessary, or ineffective. Escalating to senior management is a technique to involve or inform the higher-level authorities or decision makers about the request, which may be useful or required in some cases, but it may not be the first or the best step to take, as it may delay or complicate the process, or undermine the risk manager’s authority or responsibility. Requiring a nondisclosure agreement is a technique to protect the confidentiality and integrity of the information in the IT risk register by legally binding the requester to not disclose or misuse the information. However, a nondisclosure agreement may not be needed or appropriate in every case, and it may not prevent or address other issues or risks related to the information sharing, such as relevance, accuracy, or timeliness. Sanitizing portions of the register is a technique to remove or redact the sensitive or confidential information from the IT risk register before sharing it with the requester, which may be necessary or prudent in some cases, but it may not be sufficient or satisfactory, as it may affect the completeness, usefulness, or validity of the information, or raise questions or concerns from the requester.
Which of the following would be a risk practitioners’ BEST recommendation for preventing cyber intrusion?
Establish a cyber response plan
Implement data loss prevention (DLP) tools.
Implement network segregation.
Strengthen vulnerability remediation efforts.
A cyber intrusion is an unauthorized or malicious access to a computer system or network by an attacker. A cyber intrusion can compromise the confidentiality, integrity, or availability of the system or network, as well as the data and services that it hosts. A cyber intrusion can also cause damage, disruption, or theft to the organization or its stakeholders. One of the best ways to prevent cyber intrusion is to strengthen vulnerability remediation efforts, which means to identify and fix the weaknesses or flaws in the system or network that can be exploited by the attackers. Vulnerability remediation efforts can include conducting regular vulnerability assessments, applying security patches and updates, configuring security settings and policies, and implementing security controls and measures. By strengthening vulnerability remediation efforts, the organization can reduce the attack surface and the likelihood of cyber intrusion, as well as enhance the resilience and protection of the system or network. The other options are not the best recommendations for preventing cyber intrusion, although they may be helpful and complementary. Establishing a cyber response plan is a technique to prepare for and respond to a cyber incident, such as a cyber intrusion, by defining the roles, responsibilities, procedures, and resources that are needed to manage and recover from the incident. However, a cyber response plan is a reactive and contingency measure, while strengthening vulnerability remediation efforts is a proactive and preventive measure. Implementing data loss prevention (DLP) tools is a technology that tries to detect and stop sensitive data breaches, or data leakage incidents, in an organization. DLP tools can help to protect the data from being disclosed to an unauthorized person, whether it is deliberate or accidental. However, DLP tools do not prevent cyber intrusion itself, as they only focus on the data, not the system or network. Implementing network segregation is a method to divide a network into smaller segments or subnetworks, each with its own security policies and controls. Network segregation can help to isolate and contain the impact of a cyber intrusion, as well as to limit the access and movement of the attackers within the network. However, network segregation does not prevent cyber intrusion from occurring, as it does not address the vulnerabilities or flaws in the system or network. References = CRISC Review Manual, pages 164-1651; CRISC Review Questions, Answers & Explanations Manual, page 902; What Are Security Controls? - F53; Assessing Security Controls: Keystone of the Risk Management … - ISACA4
Which of the following is MOST important when developing key performance indicators (KPIs)?
Alignment to risk responses
Alignment to management reports
Alerts when risk thresholds are reached
Identification of trends
Key performance indicators (KPIs) are quantifiable measures of progress toward an intended result, such as a strategic objective or a desired outcome12.
The most important factor when developing KPIs is the alignment to risk responses, which are the actions taken to address the risks that may affect the achievement of the intended result12.
Alignment to risk responses means that the KPIs should reflect the effectiveness and efficiency of the risk responses, and provide feedback and guidance for improving the risk responses12.
Alignment to risk responses also means that the KPIs should be consistent and compatible with the risk responses, and support the risk management process and objectives12.
The other options are not the most important factor, but rather possible aspects or features of KPIs that may vary depending on the context and purpose of the KPIs. For example:
Alignment to management reports is an aspect of KPIs that relates to the communication and presentation of the KPIs to the relevant stakeholders, such as senior management, board members, or external parties12. However, this aspect does not determine the quality or validity of the KPIs, or the alignment to the intended result12.
Alerts when risk thresholds are reached is a feature of KPIs that relates to the monitoring and control of the KPIs, and the triggering of actions or decisions when the KPIs exceed or fall below a certain level or range12. However, this feature does not define the content or scope of the KPIs, or the alignment to the intended result12.
Identification of trends is a feature of KPIs that relates to the analysis and interpretation of the KPIs, and the identification of patterns or changes in the KPIs over time or across different dimensions12. However, this feature does not specify the criteria or methodology of the KPIs, or the alignment to the intended result12. References =
1: What is a Key Performance Indicator (KPI)? Guide & Examples - Qlik3
2: What is a Key Performance Indicator (KPI)? - KPI.org4
Which of the following should be the PRIMARY consideration when implementing controls for monitoring user activity logs?
Ensuring availability of resources for log analysis
Implementing log analysis tools to automate controls
Ensuring the control is proportional to the risk
Building correlations between logs collected from different sources
The primary consideration when implementing controls for monitoring user activity logs is ensuring that the control is proportional to the risk, because this helps to optimize the balance between the benefits and costs of the control, and to avoid over- or under-controlling the risk. User activity logs are records of the actions or events performed by users on IT systems, networks, or resources, such as accessing, modifying, or transferring data or files. Monitoring user activity logs can help to detect and prevent potential threats, such as unauthorized access, data leakage, or malicious activity, and to support the investigation and remediation of incidents. However, monitoring user activity logs also involves certain costs and challenges, such as collecting, storing, analyzing, and reporting large amounts of log data, ensuring the accuracy, completeness, and timeliness of the log data, protecting the privacy and security of the log data, and complying with the relevant laws and regulations. Therefore, when implementing controls for monitoring user activity logs, the organization should consider the level and impact of the risk that the control is intended to address, and the value and effectiveness of the control in reducing the risk exposure and impact. The organization should also consider the costs and feasibility of implementing and maintaining the control, and the potential negative consequences or side effects of the control, such as performance degradation, user dissatisfaction, or legal liability. By ensuring that the control is proportional to the risk, the organization can achieve the optimal level of risk management, and avoid wasting resources or creating new risks. References = Risk IT Framework, ISACA, 2022, p. 151
It is MOST appropriate for changes to be promoted to production after they are:
communicated to business management
tested by business owners.
approved by the business owner.
initiated by business users.
The most appropriate time for changes to be promoted to production is after they are approved by the business owner, who is the individual or group that is accountable and responsible for the business objectives and requirements that are supported or affected by the changes. The approval by the business owner ensures that the changes are aligned and compatible with the business objectives and requirements, and that they provide the expected or desired outcomes or benefits for the business.
The other options are not the most appropriate times for changes to be promoted to production, because they do not ensure that the changes are aligned and compatible with the business objectives and requirements, and that they provide the expected or desired outcomes or benefits for the business.
Communicating the changes to business management means informing or reporting the changes to the senior management or executives that oversee or direct the business activities or functions. Communicating the changes to business management is important for ensuring the awareness and support of the business management, but it is not the most appropriate time for changes to be promoted to production, because it does not indicate whether the changes are approved or authorized by the business owner, who is accountable and responsible for the business objectives and requirements.
Testing the changes by business owners means verifying and validating the functionality and usability of the changes, using the input and feedback from the business owners. Testing the changes by business owners is important for ensuring the quality and performance of the changes, but it is not the most appropriate time for changes to be promoted to production, because it does not indicate whether the changes are approved or authorized by the business owner, who is accountable and responsible for the business objectives and requirements.
Initiating the changes by business users means requesting or proposing the changes by the end users or customers that interact with the information systems and resources that are affected by the changes. Initiating the changes by business users is important for ensuring the relevance and appropriateness of the changes, but it is not the most appropriate time for changes to be promoted to production, because it does not indicate whether the changes are approved or authorized by the business owner, who is accountable and responsible for the business objectives and requirements. References =
ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 40-41, 47-48, 54-55, 58-59, 62-63
ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 194
CRISC Practice Quiz and Exam Prep
Which of the following elements of a risk register is MOST likely to change as a result of change in management's risk appetite?
Key risk indicator (KRI) thresholds
Inherent risk
Risk likelihood and impact
Risk velocity
According to the CRISC Review Manual (Digital Version), key risk indicator (KRI) thresholds are the most likely elements of a risk register to change as a result of change in management’s risk appetite, as they reflect the acceptable levels of risk exposure for the organization. KRI thresholds are the values or ranges that trigger an alert or a response when the actual KRI values deviate from the expected or desired values. KRI thresholds help to:
Monitor and measure the current risk levels and performance of the IT assets and processes
Identify and report any risk issues or incidents that may require attention or action
Evaluate the effectiveness and efficiency of the risk response actions and controls
Align the risk management activities and decisions with the organization’s risk appetite and risk tolerance
If the management’s risk appetite changes, the KRI thresholds may need to be adjusted accordingly to ensure that the risk register reflects the current risk preferences and expectations of the organization.
References = CRISC Review Manual (Digital Version), Chapter 4: IT Risk Monitoring and Reporting, Section 4.1: IT Risk Monitoring, pp. 217-2181
Which of the following is the MOST important requirement for monitoring key risk indicators (KRls) using log analysis?
Obtaining logs m an easily readable format
Providing accurate logs m a timely manner
Collecting logs from the entire set of IT systems
implementing an automated log analysis tool
The most important requirement for monitoring key risk indicators (KRIs) using log analysis is providing accurate logs in a timely manner, because this ensures that the risk data is reliable, relevant, and up-to-date. Logs are records of events or activities that occur in IT systems, such as network traffic, user actions, system errors, or security incidents. Log analysis is the process of reviewing and interpreting logs to identify and assess risks, such as performance issues, operational failures, compliance violations, or cyberattacks. By providing accurate logs in a timely manner, an organization can monitor the current status and trends of its KRIs, which are metrics that measure the level and impact of risks. Accurate logs mean that the logs are complete, consistent, and free of errors or anomalies that may distort the risk data. Timely logs mean that the logs are available as soon as possible after the events or activities occur, and that they are updated frequently to reflect the latest changes. Providing accurate logs in a timely manner can help an organization to detect and respond to risks promptly, and to support risk-based decision making and reporting. References = Risk IT Framework, ISACA, 2022, p. 22
Which of the following would BEST help an enterprise prioritize risk scenarios?
Industry best practices
Placement on the risk map
Degree of variances in the risk
Cost of risk mitigation
A risk map, also known as a risk heat map, is a visual tool that helps an enterprise prioritize risk scenarios by plotting them on a matrix based on their likelihood and impact. A risk map can help to compare and contrast different risk scenarios, as well as to identify the most critical and urgent risks that require attention. A risk map can also help to communicate and report the risk profile and status to the stakeholders and decision makers. Therefore, the placement on the risk map would best help an enterprise prioritize risk scenarios. The other options are not the best ways to help an enterprise prioritize risk scenarios, although they may be relevant and useful. Industry best practices are the standards or guidelines that are widely accepted and followed by the organizations in a specific industry or domain. Industry best practices can help to benchmark and improve the risk management process and performance, but they may not reflect the specific risk context and needs of the enterprise. Degree of variances in the risk is the measure of the variability or uncertainty of the risk, which may affect the accuracy or reliability of the risk assessment and response. Degree of variances in the risk can help to adjust and refine the risk analysis and treatment, but it may not indicate the priority or importance of the risk. Cost of risk mitigation is the amount of resources or expenses that are required or allocated to implement the risk response actions, such as avoiding, transferring, mitigating, or accepting the risk. Cost of risk mitigation can help to evaluate and optimize the risk response options, but it may not determine the priority or urgency of the risk. References = CRISC Review Manual, pages 38-391; CRISC Review Questions, Answers & Explanations Manual, page 892
Which of the following is the BEST indication of an improved risk-aware culture following the implementation of a security awareness training program for all employees?
A reduction in the number of help desk calls
An increase in the number of identified system flaws
A reduction in the number of user access resets
An increase in the number of incidents reported
A security awareness training program is an educational program that aims to equip the organization’s employees with the knowledge and skills they need to protect the organization’s data and sensitive information from cyber threats, such as hacking, phishing, or other breaches12.
A risk-aware culture is a culture that values and promotes the understanding and management of risks, and encourages the behaviors and actions that support the organization’s risk objectives and strategy34.
The best indication of an improved risk-aware culture following the implementation of a security awareness training program for all employees is an increase in the number of incidents reported, which is the frequency or rate of security incidents that are detected and communicated by the employees to the appropriate authorities or channels56.
An increase in the number of incidents reported is the best indication because it shows that the employees have gained the awareness and confidence to recognize and report the security incidents that may affect the organization, and that they have the responsibility and accountability to contribute to the organization’s risk management and security posture56.
An increase in the number of incidents reported is also the best indication because it enables the organization to respond and recover from the security incidents more quickly and effectively, and to prevent or reduce the recurrence or escalation of similar incidents in the future56.
The other options are not the best indication, but rather possible outcomes or consequences of an improved risk-aware culture or a security awareness training program. For example:
A reduction in the number of help desk calls is an outcome of an improved risk-aware culture or a security awareness training program that indicates the employees have become more self-reliant and proficient in solving or preventing the common or minor IT issues or problems . However, this outcome does not measure the employees’ awareness or reporting of security incidents, which may be more serious or complex .
An increase in the number of identified system flaws is a consequence of an improved risk-aware culture or a security awareness training program that indicates the employees have become more vigilant and proactive in finding and reporting the vulnerabilities or weaknesses in the IT systems or processes . However, this consequence does not measure the employees’ awareness or reporting of security incidents, which may exploit or leverage the system flaws .
A reduction in the number of user access resets is an outcome of an improved risk-aware culture or a security awareness training program that indicates the employees have become more careful and responsible in managing and protecting their user credentials or accounts . However, this outcome does not measure the employees’ awareness or reporting of security incidents, which may compromise or misuse the user access . References =
1: Security Awareness Training - Cybersecurity Education Online | Proofpoint US5
2: What Is Security Awareness Training and Why Is It Important? - Kaspersky6
3: Risk IT Framework, ISACA, 2009
4: IT Risk Management Framework, University of Toronto, 2017
5: Security Incident Reporting and Response, University of Toronto, 2017
6: Security Incident Reporting and Response, ISACA, 2019
: IT Help Desk Best Practices, ISACA Journal, Volume 2, 2018
: IT Help Desk Best Practices, ISACA Now Blog, February 12, 2018
: System Flaw Reporting and Remediation, University of Toronto, 2017
: System Flaw Reporting and Remediation, ISACA, 2019
: User Access Management and Control, University of Toronto, 2017
: User Access Management and Control, ISACA, 2019
Which of the following is the MOST cost-effective way to test a business continuity plan?
Conduct interviews with key stakeholders.
Conduct a tabletop exercise.
Conduct a disaster recovery exercise.
Conduct a full functional exercise.
A business continuity plan (BCP) is a document that describes the procedures and actions that an organization will take to ensure the continuity of its critical functions and operations in the event of a disruption or disaster12.
Testing a business continuity plan is a method of evaluating the effectiveness and readiness of the BCP, and identifying and addressing any gaps or weaknesses in the plan34.
The most cost-effective way to test a business continuity plan is to conduct a tabletop exercise, which is a type of simulation that involves gathering the key stakeholders and participants of the BCP, and discussing and reviewing the roles, responsibilities, and actions that they will take in response to a hypothetical scenario of a disruption or disaster56.
A tabletop exercise is the most cost-effective way because it requires minimal resources and time, and can be conducted in a regular meeting room or online platform56.
A tabletop exercise is also the most cost-effective way because it provides a high-level overview and assessment of the BCP, and can identify and address the major issues or challenges that may arise in the implementation of the plan56.
The other options are not the most cost-effective ways, but rather possible alternatives or supplements that may have different levels of complexity or cost. For example:
Conducting interviews with key stakeholders is a way of testing a business continuity plan that involves asking and answering questions about the BCP, and collecting feedback and suggestions from the people who are involved or affected by the plan78. However, this way is not the most cost-effective because it may not cover all the aspects or scenarios of the BCP, and may not facilitate the interaction or collaboration among the stakeholders78.
Conducting a disaster recovery exercise is a way of testing a business continuity plan that involves activating and executing the BCP in a realistic and controlled environment, and measuring the outcomes and impacts of the plan . However, this way is not the most cost-effective because it requires a lot of resources and time, and may disrupt or interfere with the normal operations of the organization .
Conducting a full functional exercise is a way of testing a business continuity plan that involves simulating and testing the BCP in a live and dynamic environment, and involving the external entities and stakeholders that are part of the plan . However, this way is not the most cost-effective because it requires the most resources and time, and may pose the highest risk or challenge to the organization . References =
1: Business Continuity Plan (BCP) Definition1
2: Business Continuity Planning - Ready.gov2
3: Testing, testing: how to test your business continuity plan4
4: Comprehensive Guide to Business Continuity Testing | Agility5
5: How to Conduct a Tabletop Exercise for Business Continuity3
6: Tabletop Exercises: A Guide to Success6
7: How to Conduct Testing of a Business Continuity Plan7
8: Business Continuity Plan Testing: Interviewing Techniques8
: Disaster Recovery Testing: A Step-by-Step Guide
: Disaster Recovery Testing Scenarios: A Guide to Success
: Functional Exercises: A Guide to Success
: Functional Exercise Toolkit
In an organization with a mature risk management program, which of the following would provide the BEST evidence that the IT risk profile is up to date?
Risk questionnaire
Risk register
Management assertion
Compliance manual
A risk register is a tool that records and tracks the risks that may affect the organization, as well as the actions that are taken or planned to manage them1. A risk register provides the best evidence that the IT risk profile is up to date, because it reflects the current and potential IT risks that the organization faces, as well as their likelihood, impact, severity, owner, status, and response2. An IT risk profile is a document that describes the types, amounts, and priority of IT risk that the organization finds acceptable and unacceptable3. An IT risk profile is developed collaboratively with various stakeholders within the organization, including business leaders, data and process owners, enterprise risk management, internal and external audit, legal, compliance, privacy, and IT risk management and security4. By maintaining and updating the risk register regularly, the organization can ensure that the IT risk profile is aligned with the changing IT risk environment, and that the IT risk management activities and performance are consistent and effective. The other options are not the best evidence that the IT risk profile is up to date, as they are either less comprehensive or less relevant than the risk register. A risk questionnaire is a tool that collects and analyzes the opinions and perceptions of the stakeholders about the risks that may affect the organization5. A risk questionnaire can help to identify and assess the risks, as well as to communicate and report on the risk status and issues. However, a risk questionnaire is not the best evidence that the IT risk profile is up to date, as it may not capture all the IT risks that the organization faces, or reflect the actual or objective level and nature of the IT risks. A management assertion is a statement or declaration made by the management about the accuracy and completeness of the information or data that they provide or report. A management assertion can help to increase the confidence and trust of the stakeholders and auditors in the information or data, as well as to demonstrate the accountability and responsibility of the management. However, a management assertion is not the best evidence that the IT risk profile is up to date, as it does not provide the details or outcomes of the IT risk management activities or performance, or verify the validity and reliability of the IT risk information or data. A compliance manual is a document that contains the policies, procedures, and standards that the organization must follow to meet the legal, regulatory, or contractual requirements that apply to its activities or operations. A compliance manual can help to ensure the quality and consistency of the organization’s compliance activities or performance, as well as to avoid or reduce the penalties or sanctions for non-compliance. However, a compliance manual is not the best evidence that the IT risk profile is up to date, as it does not address the IT risks that the organization faces, or the IT risk management activities or performance. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.5, Page 55.
Which of the following is the GREATEST benefit of incorporating IT risk scenarios into the corporate risk register?
Corporate incident escalation protocols are established.
Exposure is integrated into the organization's risk profile.
Risk appetite cascades to business unit management
The organization-wide control budget is expanded.
IT risk scenarios are hypothetical situations that describe the sources, causes, and consequences of IT-related risks, and the potential impacts on the organization’s objectives, performance, and value creation12.
A corporate risk register is a document that records and tracks the significant risks that the organization faces, and the responses and actions that are taken to address them34.
The greatest benefit of incorporating IT risk scenarios into the corporate risk register is that exposure is integrated into the organization’s risk profile, which is a comprehensive and integrated representation of the risks that may affect the organization’s objectives, performance, and value creation56.
Exposure is integrated into the organization’s risk profile means that the organization has a complete and consistent view of the IT risk landscape, and the potential impacts and interdependencies of IT risks on other types of risks, such as financial, operational, strategic, or reputational risks56.
Exposure is integrated into the organization’s risk profile also means that the organization can make informed and balanced decisions on the risk responses and actions, and allocate the appropriate resources and priorities to the IT risk management and control processes56.
The other options are not the greatest benefit, but rather possible outcomes or consequences of incorporating IT risk scenarios into the corporate risk register. For example:
Corporate incident escalation protocols are established is an outcome of incorporating IT risk scenarios into the corporate risk register that indicates the organization has defined and implemented the procedures and mechanisms for reporting and resolving IT-related incidents, and for escalating them to the appropriate authorities or levels when necessary78. However, this outcome does not measure or reflect the exposure or the risk profile of the organization, which may depend on other factors such as the frequency, severity, or complexity of the incidents78.
Risk appetite cascades to business unit management is a consequence of incorporating IT risk scenarios into the corporate risk register that indicates the organization has communicated and aligned the risk appetite, which is the amount and type of risk that the organization is willing to accept or pursue, to the business unit management, who are responsible for executing the risk strategy and objectives at the operational level . However, this consequence does not indicate or imply the exposure or the risk profile of the organization, which may vary depending on the context, environment, or stakeholder expectations .
The organization-wide control budget is expanded is an outcome of incorporating IT risk scenarios into the corporate risk register that indicates the organization has increased the amount of resources and funds that are allocated to the control processes, which are the procedures and activities that aim to ensure the effectiveness and efficiency of the organization’s operations, the reliability of its information, and the compliance with its policies and regulations . However, this outcome does not affect or determine the exposure or the risk profile of the organization, which is independent of the control budget . References =
1: IT Risk Scenarios - Morland-Austin3
2: Risk Scenarios Toolkit, ISACA, 2019
3: Risk Register Template and Examples | Prioritize and Manage Risk1
4: Risk Register Examples for Cybersecurity Leaders4
5: Risk IT Framework, ISACA, 2009
6: IT Risk Management Framework, University of Toronto, 2017
7: Security Incident Reporting and Response, University of Toronto, 2017
8: Security Incident Reporting and Response, ISACA, 2019
: Risk Appetite: Linking Strategy, Risk and Performance, ISACA, 2012
: Risk Appetite and Tolerance, ISACA Journal, Volume 4, 2013
: The Control Process | Principles of Management2
: Control Management: What it is + Why It’s Essential | Adobe Workfront5
The analysis of which of the following will BEST help validate whether suspicious network activity is malicious?
Logs and system events
Intrusion detection system (IDS) rules
Vulnerability assessment reports
Penetration test reports
The analysis of logs and system events will best help validate whether suspicious network activity is malicious, because they provide detailed and timely information about the source, destination, content, and context of the network traffic. Logs and system events can be collected from various sources, such as firewalls, routers, switches, servers, applications, and endpoints, and can be correlated and analyzed using tools such as security information and event management (SIEM) systems. By analyzing logs and system events, an organization can identify anomalies, patterns, trends, and indicators of compromise (IOCs) that may signal malicious network activity, such as unauthorized access, data exfiltration, malware infection, denial-of-service attack, or lateral movement. Logs and system events can also help determine the scope, impact, and root cause of the malicious network activity, and support the incident response and remediation process. References = Risk IT Framework, ISACA, 2022, p. 221
A systems interruption has been traced to a personal USB device plugged into the corporate network by an IT employee who bypassed internal control procedures. Of the following, who should be accountable?
Business continuity manager (BCM)
Human resources manager (HRM)
Chief risk officer (CRO)
Chief information officer (CIO)
A systems interruption caused by a personal USB device plugged into the corporate network by an IT employee who bypassed internal control procedures is a serious breach of information security and IT risk management. The person who should be accountable for this incident is the chief information officer (CIO), who is responsible for overseeing the IT function and ensuring compliance with IT policies and standards. The CIO should also ensure that appropriate corrective and preventive actions are taken to prevent such incidents from recurring and to mitigate the impact of the systems interruption on the business operations and objectives. The CIO should also report the incident to the senior management and the board of directors, and communicate with the relevant stakeholders about the incident and the actions taken. References = Risk IT Framework, ISACA, 2022, p. 181
Which of the following would be the BEST way to help ensure the effectiveness of a data loss prevention (DLP) control that has been implemented to prevent the loss of credit card data?
Testing the transmission of credit card numbers
Reviewing logs for unauthorized data transfers
Configuring the DLP control to block credit card numbers
Testing the DLP rule change control process
A data loss prevention (DLP) control is a technology that tries to detect and stop sensitive data breaches, or data leakage incidents, in an organization. A DLP control is used to prevent sensitive data, such as credit card numbers, from being disclosed to an unauthorized person, whether it is deliberate or accidental1. The best way to help ensure the effectiveness of a DLP control that has been implemented to prevent the loss of credit card data is to test the transmission of credit card numbers. This is a technique to verify that the DLP control can successfully identify and block the credit card data when it is sent or received through various channels, such as email, messaging, or file transfers. Testing the transmission of credit card numbers can help to evaluate the accuracy and reliability of the DLP control, as well as to identify and correct any false positives or false negatives. The other options are not the best ways to help ensure the effectiveness of a DLP control that has been implemented to prevent the loss of credit card data, although they may be helpful and complementary. Reviewing logs for unauthorized data transfers is a technique to monitor and analyze the DLP control activities and incidents, such as who, what, when, where, and how the data was transferred. However, reviewing logs is a reactive and passive approach, while testing the transmission is a proactive and active approach. Configuring the DLP control to block credit card numbers is a technique to set up the DLP control rules and policies, such as defining the data patterns, the detection methods, and the response actions. However, configuring the DLP control is a prerequisite and a preparation step, while testing the transmission is a validation and a verification step. Testing the DLP rule change control process is a technique to ensure that the DLP control rules and policies are updated and maintained in a controlled and coordinated manner, such as obtaining approval, documenting the changes, testing the changes, and communicating the changes. However, testing the DLP rule change control process is a quality and governance step, while testing the transmission is a performance and functionality step. References = What is Data Loss Prevention (DLP)? | Digital Guardian1; CRISC Review Manual, pages 164-1652; CRISC Review Questions, Answers & Explanations Manual, page 833
The PRIMARY advantage of implementing an IT risk management framework is the:
establishment of a reliable basis for risk-aware decision making.
compliance with relevant legal and regulatory requirements.
improvement of controls within the organization and minimized losses.
alignment of business goals with IT objectives.
An IT risk management framework is a set of principles, processes, and practices that guide and support the identification, analysis, evaluation, treatment, monitoring, and communication of IT-related risks within an organization12.
The primary advantage of implementing an IT risk management framework is the establishment of a reliable basis for risk-aware decision making, which enables the organization to balance the potential benefits and adverse effects of using IT, and to allocate resources and prioritize actions accordingly12.
A reliable basis for risk-aware decision making consists of the following elements12:
A common language and understanding of IT risk, its sources, impacts, and responses
A consistent and structured approach to IT risk identification, analysis, evaluation, and treatment
A clear and transparent governance structure and accountability for IT risk management
A comprehensive and up-to-date IT risk register and profile that reflects the organization’s risk appetite and tolerance
A regular and effective IT risk monitoring and reporting process that provides relevant and timely information to stakeholders
A continuous and proactive IT risk improvement process that incorporates feedback and lessons learned
The other options are not the primary advantage, but rather possible outcomes or benefits of implementing an IT risk management framework. For example:
Compliance with relevant legal and regulatory requirements is an outcome of implementing an IT risk management framework that ensures the organization meets its obligations and avoids penalties or sanctions12.
Improvement of controls within the organization and minimized losses is a benefit of implementing an IT risk management framework that reduces the likelihood and impact of IT-related incidents and events12.
Alignment of business goals with IT objectives is a benefit of implementing an IT risk management framework that ensures the IT strategy and activities support the organization’s mission and vision12. References =
1: Risk IT Framework, ISACA, 2009
2: IT Risk Management Framework, University of Toronto, 2017
Which of the following is of GREATEST concern when uncontrolled changes are made to the control environment?
A decrease in control layering effectiveness
An increase in inherent risk
An increase in control vulnerabilities
An increase in the level of residual risk
The control environment is the set of internal and external factors and conditions that influence and shape the organization’s governance, risk management, and control functions. It includes the organization’s culture, values, ethics, structure, roles, responsibilities, policies, standards, etc.
Uncontrolled changes are changes or modifications to the control environment that are not planned, authorized, documented, or monitored, and that may have unintended or adverse consequences for the organization. Uncontrolled changes may be caused by various drivers or events, such as technological innovations, market trends, regulatory changes, customer preferences, competitor actions, environmental issues, etc.
The greatest concern when uncontrolled changes are made to the control environment is an increase in the level of residual risk, which is the amount and type of risk that remains after the implementation and execution of the risk responses or controls. An increase in the level of residual risk means that the risk responses or controls are not effective or sufficient to mitigate or prevent the risks, and that the organization may face unacceptable or intolerable consequences if the risks materialize.
An increase in the level of residual risk is the greatest concern when uncontrolled changes are made to the control environment, because it indicates that the organization’s risk profile and performance have deteriorated, and that the organization may not be able to achieve its objectives or protect its value. It also indicates that the organization’s risk appetite and tolerance have been violated, and that the organization may need to take corrective or compensating actions to restore the balance between risk and return.
The other options are not the greatest concerns when uncontrolled changes are made to the control environment, because they do not indicate the actual or potential impact or outcome of the risks, and they may not be relevant or actionable for the organization.
A decrease in control layering effectiveness means a decrease in the extent or degree to which the organization uses multiple or overlapping controls to address the same or related risks, and to provide redundancy or backup in case of failure or compromise of one or more controls. A decrease in control layering effectiveness may indicate a weakness or gap in the organization’s control design or implementation, but it does not indicate the actual or potential impact or outcome of the risks, and it may not be relevant or actionable for the organization, unless the control layering is required or recommended by the organization’s policies or standards.
An increase in inherent risk means an increase in the amount and type of risk that exists in the absence of any risk responses or controls, and that is inherent to the nature or characteristics of the risk source, event, cause, or impact. An increase in inherent risk may indicate a change or variation in the organization’s risk exposure or level, but it does not indicate the actual or potential impact or outcome of the risks, and it may not be relevant or actionable for the organization, unless the inherent risk exceeds the organization’s risk appetite or tolerance.
An increase in control vulnerabilities means an increase in the number or severity of the weaknesses or flaws in the organization’s risk responses or controls that can be exploited or compromised by the threats or sources of harm that may affect the organization’s objectives or operations. An increase in control vulnerabilities may indicate a weakness or gap in the organization’s control design or implementation, but it does not indicate the actual or potential impact or outcome of the risks, and it may not be relevant or actionable for the organization, unless the control vulnerabilities are exploited or compromised by the threats or sources of harm. References =
ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63
ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 174
CRISC Practice Quiz and Exam Prep
Which of the following is MOST effective against external threats to an organizations confidential information?
Single sign-on
Data integrity checking
Strong authentication
Intrusion detection system
Strong authentication is the most effective measure against external threats to an organization’s confidential information. Confidential information is any data or information that is sensitive, proprietary, or valuable to the organization, and that should not be disclosed to unauthorized parties1. External threats are malicious actors outside the organization who attempt to gain unauthorized access to the organization’s networks, systems, and data, using various methods such as malware, hacking, or social engineering2. Strong authentication is a method of verifying the identity and legitimacy of a user or device before granting access to the organization’s resources or data3. Strong authentication typically involves the use of multiple factors or methods of authentication, such as passwords, tokens, biometrics, or certificates4. Strong authentication can prevent or reduce the risk of external threats to the organization’s confidential information, by making it more difficult and costly for the attackers to compromise the credentials or devices of the authorized users, and by limiting the access to the data or resources that are relevant and necessary for the users’ roles and responsibilities5. The other options are not the most effective measures against external threats to the organization’s confidential information, as they are either less secure or less relevant than strong authentication. Single sign-on is a method of allowing a user to access multiple systems or applications with a single set of credentials, without having to log in separately for each system or application6. Single sign-on can improve the user experience and convenience, as well as reduce the administrative burden and cost of managing multiple accounts and passwords. However, single sign-on is not the most effective measure against external threats to the organization’s confidential information, as it can also increase the risk of credential compromise or misuse, and create a single point of failure or attack for the attackers to access multiple systems or data. Data integrity checking is a method of ensuring that the data or information is accurate, complete, and consistent, and that it has not been altered or corrupted by unauthorized parties or processes. Data integrity checking can involve the use of techniques such as checksums, hashes, digital signatures, or encryption. Data integrity checking can enhance the quality and reliability of the data or information, as well as detect and prevent any unauthorized or malicious changes or tampering. However, data integrity checking is not the most effective measure against external threats to the organization’s confidential information, as it does not prevent or reduce the risk of data theft or leakage, and it does not verify the identity or legitimacy of the users or devices accessing the data. Intrusion detection system is a system that monitors the network or system activities and events, and detects and alerts any suspicious or malicious behaviors or anomalies that may indicate an attempted or successful breach or attack. Intrusion detection system can help to identify and respond to external threats to the organization’s networks, systems, and data, by providing visibility and awareness of the network or system status and activities, and by enabling timely and appropriate actions or countermeasures. However, intrusion detection system is not the most effective measure against external threats to the organization’s confidential information, as it is a reactive or passive system that does not prevent or block the attacks, and it may generate false positives or negatives that can affect its accuracy and efficiency. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.2.1, Page 189.
Which of the following is the MOST important key performance indicator (KPI) to establish in the service level agreement (SLA) for an outsourced data center?
Percentage of systems included in recovery processes
Number of key systems hosted
Average response time to resolve system incidents
Percentage of system availability
The percentage of system availability is the most important key performance indicator (KPI) to establish in the service level agreement (SLA) for an outsourced data center. This KPI measures the uptime or reliability of the systems hosted by the data center provider, and reflects the ability of the provider to meet the customer’s expectations and requirements for system performance and accessibility. A high percentage of system availability indicates that the provider is delivering consistent and quality service, while a low percentage of system availability indicates that the provider is experiencing frequent or prolonged system failures or disruptions, which can negatively affect the customer’s business operations and reputation. Therefore, the percentage of system availability is a critical factor for evaluating the effectiveness and efficiency of the data center provider, and should be clearly defined and monitored in the SLA. The other options are not the most important KPIs to establish in the SLA for an outsourced data center, as they do not directly measure the quality or reliability of the service provided. The percentage of systems included in recovery processes is a measure of the scope or coverage of the disaster recovery plan (DRP) of the data center provider, but it does not indicate how well the provider can execute the DRP or restore the systems in the event of a disaster. The number of key systems hosted is a measure of the capacity or utilization of the data center provider, but it does not indicate how efficiently or securely the provider can manage the systems. The average response time to resolve system incidents is a measure of the responsiveness or agility of the data center provider, but it does not indicate how effectively or proactively the provider can prevent or mitigate system incidents. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.2.3.4, Page 140.
A risk practitioner discovers several key documents detailing the design of a product currently in development have been posted on the Internet. What should be the risk practitioner's FIRST course of action?
invoke the established incident response plan.
Inform internal audit.
Perform a root cause analysis
Conduct an immediate risk assessment
According to the CRISC Review Manual (Digital Version), the first course of action when a risk practitioner discovers several key documents detailing the design of a product currently in development have been posted on the Internet is to invoke the established incident response plan, which is a set of policies, procedures, and resources that enable the organization to respond to and recover from an incident that affects the confidentiality, integrity, or availability of its IT assets and processes. Invoking the incident response plan helps to:
Contain and isolate the incident and prevent further damage or loss
Identify and analyze the source, cause, and impact of the incident
Eradicate and eliminate the incident and restore normal operations
Communicate and coordinate the incident response activities and roles with the relevant stakeholders, such as the business owner, the risk owner, the senior management, and the external parties
Learn and improve from the incident and update the incident response plan and the risk register
References = CRISC Review Manual (Digital Version), Chapter 4: IT Risk Monitoring and Reporting, Section 4.1: IT Risk Monitoring, pp. 219-2201
Which of the following controls will BEST detect unauthorized modification of data by a database administrator?
Reviewing database access rights
Reviewing database activity logs
Comparing data to input records
Reviewing changes to edit checks
Unauthorized modification of data by a database administrator is a security risk that involves altering, deleting, or inserting data on a database without proper authorization or approval, by a person who has privileged access to the database, such as a database administrator12.
The best control to detect unauthorized modification of data by a database administrator is to review database activity logs, which are records that capture and store the details and history of the transactions or activities that are performed on the database, such as who, what, when, where, and how34.
Reviewing database activity logs is the best control because it provides evidence and visibility of the database operations, and enables the detection and reporting of any deviations, anomalies, or issues that may indicate unauthorized modification of data by a database administrator34.
Reviewing database activity logs is also the best control because it supports the accountability and auditability of the database operations, and facilitates the investigation and resolution of any unauthorized modification of data by a database administrator34.
The other options are not the best controls, but rather possible measures or techniques that may supplement or enhance the review of database activity logs. For example:
Reviewing database access rights is a measure that involves verifying and validating the permissions and privileges that are granted or revoked to the users or roles who can access or modify the data on the database56. However, this measure is not the best control because it does not directly detect unauthorized modification of data by a database administrator, especially if the database administrator has legitimate access rights to the data56.
Comparing data to input records is a technique that involves matching and reconciling the data on the database with the original or source data that are entered or imported into the database, and identifying and correcting any discrepancies or errors78. However, this technique is not the best control because it does not directly detect unauthorized modification of data by a database administrator, especially if the input records are also modified or compromised78.
Reviewing changes to edit checks is a technique that involves examining and evaluating the modifications or updates to the edit checks, which are rules or validations that are applied to the data on the database to ensure their accuracy, completeness, and consistency9 . However, this technique is not the best control because it does not directly detect unauthorized modification of data by a database administrator, especially if the edit checks are bypassed or disabled9 . References =
1: Database Security: Attacks and Solutions | SpringerLink2
2: Unauthorised Modification of Data With Intent to Cause Impairment3
3: Database Activity Monitoring - Wikipedia4
4: Database Activity Monitoring (DAM) | Imperva5
5: Database Access Control - Wikipedia6
6: Database Access Control: Best Practices for Database Security7
7: Data Reconciliation - Wikipedia8
8: Data Reconciliation and Gross Error Detection9
9: Edit Check - Wikipedia
: Edit Checks: A Data Quality Tool
A contract associated with a cloud service provider MUST include:
ownership of responsibilities.
a business recovery plan.
provision for source code escrow.
the providers financial statements.
According to the CRISC Review Manual (Digital Version), a contract associated with a cloud service provider must include ownership of responsibilities, as this defines the roles and obligations of both the cloud provider and the customer in relation to the cloud services. The contract should specify who is responsible for:
Service delivery and performance
Data security and privacy
Compliance with regulations and standards
Incident management and reporting
Business continuity and disaster recovery
Change management and configuration control
Intellectual property rights and licensing
Termination and data egress
The contract should also include service level agreements (SLAs) that measure and monitor the quality and availability of the cloud services, as well as remedies and penalties for non-compliance. The contract should also address pricing and payment terms, dispute resolution mechanisms, and liability and indemnification clauses.
References = CRISC Review Manual (Digital Version), Chapter 3: IT Risk Response, Section 3.3: Risk Response Options, pp. 173-1741
Calculation of the recovery time objective (RTO) is necessary to determine the:
time required to restore files.
point of synchronization
priority of restoration.
annual loss expectancy (ALE).
The recovery time objective (RTO) is a metric that defines the maximum acceptable time frame for restoring a system or service after a disruption. The RTO is determined by the business impact and requirements of the system or service, as well as the risk appetite and tolerance of the organization. The calculation of the RTO is necessary to determine the priority of restoration, which means the order and urgency of recovering the systems or services based on their criticality and dependency. The priority of restoration helps to optimize the use of resources and minimize the downtime and losses during a disaster recovery. The other options are not the correct answers, as they are not the main purpose of calculating the RTO. The time required to restore files is a factor that affects the RTO, but it is not the outcome of the RTO calculation. The point of synchronization is the point in time to which the data must be restored to ensure consistency and accuracy. The point of synchronization is related to the recovery point objective (RPO), not the RTO. The annual loss expectancy (ALE) is a measure of the expected loss per year due to a specific risk or threat. The ALE is calculated by multiplying the single loss expectancy (SLE) by the annualized rate of occurrence (ARO). The ALE is not directly related to the RTO, although it may influence the RTO determination. References = Recovery Time Objective (RTO) - What Is It, Examples, Calculation; CRISC Review Manual, pages 197-1981; CRISC Review Questions, Answers & Explanations Manual, page 842
Which of the following is the PRIMARY reason for a risk practitioner to use global standards related to risk management?
To build an organizational risk-aware culture
To continuously improve risk management processes
To comply with legal and regulatory requirements
To identify gaps in risk management practices
Global standards related to risk management are documents that provide the principles, guidelines, and best practices for managing risk in a consistent, effective, and efficient manner across different organizations, sectors, and regions12.
The primary reason for a risk practitioner to use global standards related to risk management is to continuously improve risk management processes, which are the activities and tasks that enable the organization to identify, analyze, evaluate, treat, monitor, and communicate the risks that may affect its objectives, performance, and value creation34.
Continuously improving risk management processes is the primary reason because it helps the organization to enhance its risk management capabilities and maturity, and to adapt to the changing risk environment and stakeholder expectations34.
Continuously improving risk management processes is also the primary reason because it supports the achievement of the organization’s goals and the delivery of value to the stakeholders, which are the ultimate purpose and outcome of risk management34.
The other options are not the primary reason, but rather possible benefits or objectives that may result from using global standards related to risk management. For example:
Building an organizational risk-aware culture is a benefit of using global standards related to risk management that involves creating and maintaining a shared understanding, attitude, and behavior towards risk among the organization’s employees and leaders, and fostering a culture of accountability, transparency, and learning34. However, this benefit is not the primary reason because it is an enabler and a consequence of continuously improving risk management processes, rather than a driver or a goal34.
Complying with legal and regulatory requirements is an objective of using global standards related to risk management that involves meeting and exceeding the expectations and obligations of the external authorities or bodies that govern or oversee the organization’s activities and operations, such as laws, regulations, standards, or contracts34. However, this objective is not the primary reason because it is a constraint and a challenge of continuously improving risk management processes, rather than a motivation or a benefit34.
Identifying gaps in risk management practices is an objective of using global standards related to risk management that involves assessing and comparing the current and desired state of the organization’s risk management processes, and identifying the areas or aspects that need to be improved or addressed34. However, this objective is not the primary reason because it is a step and a tool of continuously improving risk management processes, rather than a reason or a result34. References =
1: ISO - ISO 31000 — Risk management1
2: Risk Management Standards2
3: Risk IT Framework, ISACA, 2009
4: IT Risk Management Framework, University of Toronto, 2017
Which of the following would provide the BEST guidance when selecting an appropriate risk treatment plan?
Risk mitigation budget
Business Impact analysis
Cost-benefit analysis
Return on investment
A cost-benefit analysis is the best guidance when selecting an appropriate risk treatment plan. A risk treatment plan is a document that describes the actions or measures that are taken or planned to modify the risk, such as reducing, avoiding, transferring, or accepting the risk1. Selecting an appropriate risk treatment plan means choosing the most suitable and effective option for addressing the risk, based on the organization’s objectives, strategies, and risk criteria2. A cost-benefit analysis is a method of comparing the benefits and costs of different alternatives or options, and selecting the one that maximizes the net benefit or value3. A cost-benefit analysis is the best guidance when selecting an appropriate risk treatment plan, because it helps to:
Evaluate the feasibility, effectiveness, and efficiency of the risk treatment options, and compare them against the organization’s risk appetite and tolerance;
Balance the benefits and costs of the risk treatment options, and consider both the quantitative and qualitative aspects of the risk and the risk response;
Optimize the use of the organization’s resources and capabilities, and ensure that the risk treatment options are aligned and integrated with the organization’s goals and values;
Support the risk decision making and prioritization, and provide a rational and transparent basis for selecting the best risk treatment option. The other options are not the best guidance when selecting an appropriate risk treatment plan, as they are either less comprehensive or less relevant than a cost-benefit analysis. A risk mitigation budget is a document that allocates the financial resources for implementing and maintaining the risk mitigation actions or measures4. A risk mitigation budget can help to ensure the availability and adequacy of the funds for the risk treatment options, as well as to monitor and control the risk treatment expenditures. However, a risk mitigation budget is not the best guidance when selecting an appropriate risk treatment plan, as it does not address the benefits or value of the risk treatment options, or the suitability or effectiveness of the risk treatment options. A business impact analysis is a method of estimating the potential effects or consequences of a risk on the organization’s objectives, operations, or performance5. A business impact analysis can help to assess the severity and priority of the risk, as well as to identify the critical assets and resources that are involved or impacted by the risk. However, a business impact analysis is not the best guidance when selecting an appropriate risk treatment plan, as it does not address the costs or feasibility of the risk treatment options, or the alternatives or options for the risk treatment. A return on investment is a metric that measures the profitability or efficiency of an investment, project, or activity, by comparing the benefits and costs of the investment, project, or activity6. A return on investment can help to evaluate the performance and effectiveness of the risk treatment options, as well as to compare the risk treatment options with other investments, projects, or activities. However, a return on investment is not the best guidance when selecting an appropriate risk treatment plan, as it does not address the qualitative or intangible aspects of the risk and the risk response, or the risk appetite and tolerance of the organization. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.8, Page 61.
An organization has outsourced its IT security operations to a third party. Who is ULTIMATELY accountable for the risk associated with the outsourced operations?
The third party s management
The organization's management
The control operators at the third party
The organization's vendor management office
Outsourcing IT security operations is a common practice that can provide benefits such as cost savings, access to specialized skills, and improved service quality12. However, outsourcing also introduces risks such as loss of control, dependency, contractual issues, and service failures12.
When an organization outsources its IT security operations to a third party, it does not transfer the accountability for the risk associated with the outsourced operations. Accountability is the obligation to answer for the execution of one’s assigned responsibilities34.
The organization’s management is ultimately accountable for the risk associated with the outsourced operations, as they are responsible for defining the organization’s risk appetite, strategy, and objectives, and for ensuring that the organization’s IT security operations are aligned with them34.
The organization’s management is also accountable for selecting, contracting, and overseeing the third party, and for ensuring that the third party meets the agreed service levels, standards, and compliance requirements34.
The organization’s management is also accountable for monitoring and reporting the risk associated with the outsourced operations, and for taking corrective actions when necessary34.
The other options are not ultimately accountable, but rather have different roles and responsibilities in relation to the outsourced operations. For example:
The third party’s management is responsible for delivering the IT security services according to the contract, and for managing the risk within their own organization34. They are accountable to the organization’s management, but not to the organization’s stakeholders.
The control operators at the third party are responsible for implementing and operating the IT security controls according to the service specifications, and for reporting any issues or incidents to the organization’s management34. They are accountable to the third party’s management, but not to the organization’s management or stakeholders.
The organization’s vendor management office is responsible for facilitating the relationship between the organization and the third party, and for supporting the organization’s management in the outsourcing process34. They are accountable to the organization’s management, but not for the risk associated with the outsourced operations. References =
1: Outsourcing IT Security: A Risk Management Perspective, ISACA Journal, Volume 2, 2019
2: The Cyber Security Risks Of Outsourcing, Cybersecurity Intelligence, January 4, 2022
3: Accountability for Information Security Roles and Responsibilities, Part 1, ISACA Journal, Volume 5, 2019
4: Risk IT Framework, ISACA, 2009
A risk heat map is MOST commonly used as part of an IT risk analysis to facilitate risk:
identification.
treatment.
communication.
assessment
A risk heat map is a graphical tool that displays the results of a risk analysis in a matrix format, using colors and symbols to indicate the level and priority of the risks. A risk heat map can show the distribution and comparison of the risks based on various criteria, such as likelihood, impact, category, source, etc.
A risk heat map is most commonly used as part of an IT risk analysis to facilitate risk assessment, which is the process of determining the significance and urgency of the risks that may affect the organization’s objectives and operations. Risk assessment involves measuring and comparing the likelihood and impact of various risk scenarios, and prioritizing them based on their magnitude and importance.
A risk heat map can help to facilitate risk assessment by providing a visual and intuitive representation of the risk profile, and highlighting the most critical and relevant risks that need to be addressed or monitored. A risk heat map can also help to communicate and report the risk analysis results to different stakeholders, and to support the decision making and planning for the risk response and treatment.
The other options are not the most common uses of a risk heat map as part of an IT risk analysis, because they do not address the main purpose and benefit of a risk heat map, which is to facilitate risk assessment.
Risk identification is the process of finding and describing the risks that may affect the organization’s objectives and operations. Risk identification involves defining the risk sources, events, causes, and impacts, and documenting them in a risk register. A risk heat map is not commonly used to facilitate risk identification, because it does not provide the detailed and comprehensive information that is needed to identify and describe the risks, and it may not cover all the relevant or potential risks that may exist or emerge.
Risk treatment is the process of selecting and implementing the appropriate actions or plans to address the risks that have been identified, analyzed, and evaluated. Risk treatment involves choosing one of the following types of risk responses: mitigate, transfer, avoid, or accept. A risk heat map is not commonly used to facilitate risk treatment, because it does not provide the specific and feasible information that is needed to select and implement the risk responses, and it may not reflect the cost-benefit or feasibility analysis of the risk responses.
Risk communication is the process of exchanging and sharing the information and knowledge about the risks and their responses among the relevant stakeholders. Risk communication involves informing, consulting, and involving the stakeholders in the risk management process, and ensuring that they understand and agree on the risk objectives, criteria, and outcomes. A risk heat map is not commonly used to facilitate risk communication, because it does not provide the complete and accurate information that is needed to communicate and share the risks and their responses, and it may not address the different needs, expectations, and perspectives of the stakeholders. References =
ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63
ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 169
CRISC Practice Quiz and Exam Prep
Which of the following is a PRIMARY benefit of engaging the risk owner during the risk assessment process?
Identification of controls gaps that may lead to noncompliance
Prioritization of risk action plans across departments
Early detection of emerging threats
Accurate measurement of loss impact
A primary benefit of engaging the risk owner during the risk assessment process is prioritization of risk action plans across departments, because this helps to ensure that the most critical and relevant risks are addressed first, and that the resources and efforts are allocated and coordinated efficiently and effectively. A risk owner is the person or group who is responsible for the day-to-day management and mitigation of a specific risk, and who has the authority and accountability to make risk-related decisions. A risk assessment is the process of identifying, analyzing, and evaluating the risks that may affect the organization’s objectives, performance, or value. A risk action plan is the set of actions and tasks that are designed and implemented to reduce the likelihood and impact of a risk, or to exploit the opportunities that a risk may create. By engaging the risk owner during the risk assessment process, the organization can benefit from the following advantages:
The risk owner can provide valuable input and feedback on the risk identification, analysis, and evaluation, based on their knowledge, experience, and perspective of the risk and its context.
The risk owner can help to develop and implement the risk action plan, based on their understanding of the risk objectives, expectations, and outcomes, and their ability to influence and control the risk factors and sources.
The risk owner can help to prioritize the risk action plan, based on their assessment of the risk severity, urgency, and importance, and their consideration of the costs, benefits, and feasibility of the risk actions.
The risk owner can help to coordinate the risk action plan across departments, by communicating and collaborating with other risk owners, stakeholders, and resources, and by aligning and integrating the risk actions with the organization’s strategy, processes, and culture. References = Risk Owners — What Do They Do1
Which of the following is the MOST important characteristic of an effective risk management program?
Risk response plans are documented
Controls are mapped to key risk scenarios.
Key risk indicators are defined.
Risk ownership is assigned
The most important characteristic of an effective risk management program is that risk ownership is assigned. Risk ownership is the accountability and authority to manage a risk1. Assigning risk ownership means identifying and assigning the person or entity who is responsible for evaluating, treating, monitoring, and reporting on a specific risk2. Assigning risk ownership is essential for ensuring that the risk management program works effectively and efficiently, as it helps to:
Clarify the roles and responsibilities of the different functions or groups involved in risk management and internal control;
Ensure that the risks are managed in accordance with the organization’s objectives, strategies, and risk appetite;
Provide guidance and support to the risk owners in identifying, assessing, and mitigating the risks;
Monitor and evaluate the performance and effectiveness of the risk owners and the risk response actions;
Communicate and report on the risk status and issues to the relevant stakeholders and authorities. The other options are not the most important characteristic of an effective risk management program, as they are either less relevant or less specific than assigning risk ownership. Risk response plans are documented. This option is a consequence or outcome of an effective risk management program, not a characteristic of it. Risk response plans are the actions or measures that are taken to modify the risk, such as reducing, avoiding, transferring, or accepting the risk3. Documenting risk response plans means recording and maintaining the details and outcomes of the risk response actions, such as the objectives, scope, resources, timelines, performance indicators, and results4. Documenting risk response plans can help to improve the consistency and transparency of the risk management process, as well as to support the monitoring and evaluation of the risk response actions. However, documenting risk response plans is not the most important characteristic of an effective risk management program, as it does not address the accountability and authority for managing the risk. Controls are mapped to key risk scenarios. This option is a specific or narrow example of an effective risk management program, not a general or broad characteristic of it. Controls are the measures or actions that are taken to reduce the likelihood or impact of a risk, or to increase the likelihood or impact of an opportunity5. Mapping controls to key risk scenarios means linking the controls to the specific situations or events that may affect the organization’s objectives, operations, or performance6. Mapping controls to key risk scenarios can help to enhance the design and implementation of the controls, as well as to evaluate the effectiveness and efficiency of the controls in mitigating the risk. However, mapping controls to key risk scenarios is not the most important characteristic of an effective risk management program, as it does not cover the other aspects of risk management, such as risk identification, assessment, treatment, and monitoring. Key risk indicators are defined. This option is a component or element of an effective risk management program, not a characteristic of it. Key risk indicators are the metrics that measure the level and trend of a risk that may affect the organization’s objectives, operations, or performance7. Defining key risk indicators means establishing and maintaining the criteria and methods for measuring and reporting on the risk8. Defining key risk indicators can help to enhance the risk identification, assessment, and reporting processes, as well as to support the risk decision making and prioritization. However, defining key risk indicators is not the most important characteristic of an effective risk management program, as it does not indicate the accountability and authority for managing the risk. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.1.1, Page 85.
Which of the following is the BEST way for a risk practitioner to help management prioritize risk response?
Align business objectives to the risk profile.
Assess risk against business objectives
Implement an organization-specific risk taxonomy.
Explain risk details to management.
The best way for a risk practitioner to help management prioritize risk response is to assess risk against business objectives. This means comparing the level and nature of the risks with the goals and strategies of the organization, and determining which risks pose the most significant threat or opportunity to the achievement of those objectives. By assessing risk against business objectives, the risk practitioner can help management identify the most critical and relevant risks, and prioritize the risk response actions accordingly. The risk response actions should be aligned with the organization’s risk appetite, which is the amount and type of risk that the organization is willing to take in order to meet its strategic goals1. The other options are not the best ways for a risk practitioner to help management prioritize risk response, as they are either less effective or less specific than assessing risk against business objectives. Aligning business objectives to the risk profile is a way of ensuring that the organization’s objectives are realistic and achievable, given the current and potential risks that the organization faces. However, this is not the same as prioritizing risk response, as it does not indicate which risks should be addressed first or how they should be managed. Implementing an organization-specific risk taxonomy is a way of creating a common language and classification system for describing and categorizing risks. This can help improve the consistency and clarity of risk communication and reporting across the organization. However, this is not the same as prioritizing risk response, as it does not measure the likelihood and impact of the risks, or their relation to the organization’s objectives. Explaining risk details to management is a way of providing information and insight on the sources, drivers, consequences, and responses of the risks. This can help increase the awareness and understanding of the risks among the decision makers and stakeholders. However, this is not the same as prioritizing risk response, as it does not suggest or recommend the best course of action for managing the risks. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.6, Page 57.
During testing, a risk practitioner finds the IT department's recovery time objective (RTO) for a key system does not align with the enterprise's business continuity plan (BCP). Which of the following should be done NEXT?
Report the gap to senior management
Consult with the IT department to update the RTO
Complete a risk exception form.
Consult with the business owner to update the BCP
According to the CRISC Review Manual (Digital Version), the next course of action when a risk practitioner finds the IT department’s recovery time objective (RTO) for a key system does not align with the enterprise’s business continuity plan (BCP) is to consult with the IT department to update the RTO. The RTO is the maximum acceptable time that an application, computer, network, or system can be down after an unexpected disaster, failure, or comparable event takes place. The RTO should be aligned with the BCP, which is a set of policies, procedures, and resources that enable the organization to continue or resume its critical business functions in the event of a disruption. Consulting with the IT department to update the RTO helps to:
Ensure that the RTO reflects the current business requirements and expectations for the availability and recovery of the key system
Evaluate the feasibility and cost-effectiveness of achieving the RTO with the existing IT resources and capabilities
Identify and implement the necessary changes or improvements in the IT infrastructure, processes, and controls to meet the RTO
Test and validate the RTO and the IT recovery procedures and verify their compatibility and consistency with the BCP
Communicate and coordinate the RTO and the IT recovery plan with the relevant stakeholders, such as the business owner, the risk owner, and the senior management
References = CRISC Review Manual (Digital Version), Chapter 3: IT Risk Response, Section 3.3: Risk Response Options, pp. 174-1751
Which of the following would BEST help to ensure that suspicious network activity is identified?
Analyzing intrusion detection system (IDS) logs
Analyzing server logs
Using a third-party monitoring provider
Coordinating events with appropriate agencies
An intrusion detection system (IDS) is a network security tool that monitors and analyzes network traffic for signs of malicious or suspicious activity, such as unauthorized access, data exfiltration, malware infection, or denial-of-service attack. An IDS can detect and alert the organization to potential threats based on predefined rules or signatures, or based on anomalies or deviations from normal network behavior. An IDS can also generate logs that record the details of the network events and incidents, such as the source, destination, content, and context of the network traffic. By analyzing the IDS logs, the organization can identify and validate the suspicious network activity, and determine its scope, impact, and root cause. The organization can also use the IDS logs to support the incident response and remediation process, and to improve the network security and resilience. The other options are less effective ways to ensure that suspicious network activity is identified. Analyzing server logs can provide some information about the network activity, but it may not be sufficient or timely to detect and validate the suspicious or malicious activity, as server logs only capture the events or activities that occur on the server, and not on the entire network. Using a third-party monitoring provider can help to outsource the network monitoring and analysis function, but it may not be the best option, as it may introduce additional risks, such as data privacy, vendor reliability, or service quality issues. Coordinating events with appropriate agencies can help to share information and resources with other organizations or authorities, such as law enforcement, regulators, or industry peers, but it may not be the best option, as it may depend on the availability and cooperation of the agencies, and it may not be feasible or desirable to disclose the network activity to external parties. References = Monitoring for Suspicious Network Activity: Key Tips to Secure Your Network 1
Which of the following is the MOST important foundational element of an effective three lines of defense model for an organization?
A robust risk aggregation tool set
Clearly defined roles and responsibilities
A well-established risk management committee
Well-documented and communicated escalation procedures
The most important foundational element of an effective three lines of defense model for an organization is clearly defined roles and responsibilities. The three lines of defense model is a framework that outlines the roles and responsibilities of different functions or groups within the organization in relation to risk management and internal control1. The three lines of defense are:
The first line of defense, which consists of the operational management and staff who own and manage the risks associated with their activities and processes. They are responsible for identifying, assessing, and mitigating the risks, as well as designing, implementing, and operating the controls.
The second line of defense, which consists of the specialized functions or units that provide oversight, guidance, and support to the first line of defense in managing the risks and controls. They are responsible for developing and maintaining the risk management framework, policies, and standards, as well as monitoring and reporting on the risk and control performance.
The third line of defense, which consists of the internal audit function that provides independent and objective assurance on the effectiveness and efficiency of the risk management and internal control system. They are responsible for evaluating and testing the design and operation of the risks and controls, as well as reporting and recommending improvements to the senior management and the board. Clearly defined roles and responsibilities are essential for ensuring that the three lines of defense model works effectively and efficiently. They help to avoid confusion, duplication, or gaps in the risk management and internal control activities, as well as to ensure accountability, coordination, and communication among the different functions or groups. They also help to establish the appropriate level of independence, authority, and competence for each line of defense, as well as to align the risk management and internal control objectives and strategies with the organization’s goals and values2. The other options are not the most important foundational element of an effective three lines of defense model for an organization, as they are either less relevant or less specific than clearly defined roles and responsibilities. A robust risk aggregation tool set is a set of methods or techniques that enable the organization to collect, consolidate, and analyze the risk data and information from different sources, levels, or perspectives. A robust risk aggregation tool set can help to enhance the risk identification, assessment, and reporting processes, as well as to support the risk decision making and prioritization. However, a robust risk aggregation tool set is not the most important foundational element of an effective three lines of defense model for an organization, as it does not address the roles and responsibilities of the different functions or groups in relation to risk management and internal control. A well-established risk management committee is a group of senior executives or managers who are responsible for overseeing and directing the risk management activities and performance of the organization. A well-established risk management committee can help to ensure the alignment and integration of the risk management objectives and strategies with the organization’s goals and values, as well as to provide guidance and support to the different functions or groups involved in risk management and internal control. However, a well-established risk management committee is not the most important foundational element of an effective three lines of defense model for an organization, as it does not cover the roles and responsibilities of the operational management and staff, the specialized functions or units, or the internal audit function. Well-documented and communicated escalation procedures are the steps or actions that are taken to report and resolve any issues or incidents that may affect the risk management and internal control activities or performance of the organization. Well-documented and communicated escalation procedures can help to ensure the timely and appropriate response and resolution of the issues or incidents, as well as to inform and involve the relevant stakeholders and authorities. However, well-documented and communicated escalation procedures are not the most important foundational element of an effective three lines of defense model for an organization, as they do not define the roles and responsibilities of the different functions or groups in relation to risk management and internal control. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.1.1, Page 85.
Which of the following is the MOST important consideration when developing an organization's risk taxonomy?
Leading industry frameworks
Business context
Regulatory requirements
IT strategy
A risk taxonomy is a classification or categorization system that defines and organizes the risks that may affect the organization’s objectives and operations. It includes the risk domains, categories, subcategories, elements, attributes, etc., and the relationships and dependencies among them. A risk taxonomy can help the organization to identify, analyze, evaluate, and communicate the risks, and to align them with the organization’s strategy and culture.
The most important consideration when developing an organization’s risk taxonomy is the business context, which is the set of internal and external factors and conditions that influence and shape the organization’s objectives, operations, and performance. It includes the organization’s vision, mission, values, goals, stakeholders, resources, capabilities, processes, systems, etc., as well as the market, industry, regulatory, social, environmental, etc., factors and conditions that affect the organization.
Considering the business context when developing an organization’s risk taxonomy ensures that the risk taxonomy is relevant, appropriate, and proportional to the organization’s needs and expectations, and that it supports the organization’s objectives and values. It also helps to ensure that the risk taxonomy is consistent and compatible with the organization’s governance, risk management, and control functions, and that it reflects the organization’s risk appetite and tolerance.
The other options are not the most important considerations when developing an organization’s risk taxonomy, because they do not address the fundamental question of whether the risk taxonomy is suitable and acceptable for the organization.
Leading industry frameworks are the established or recognized models or standards that provide the principles, guidelines, and best practices for the organization’s governance, risk management, and control functions. Leading industry frameworks can provide useful references and benchmarks when developing an organization’s risk taxonomy, but they are not the most important consideration, because they may not be specific or applicable to the organization’s business context, and they may not reflect the organization’s objectives and values.
Regulatory requirements are the rules or obligations that the organization must comply with, as imposed or enforced by the relevant authorities or regulators. Regulatory requirements can provide important inputs and constraints when developing an organization’s risk taxonomy, but they are not the most important consideration, because they may not be comprehensive or sufficient for the organization’s business context, and they may not support the organization’s objectives and values.
IT strategy is the plan or direction that the organization follows to achieve its IT objectives and to align its IT resources and capabilities with its business objectives and needs. IT strategy can provide important inputs and alignment when developing an organization’s risk taxonomy, but it is not the most important consideration, because it may not cover all the relevant or significant risks that may affect the organization’s business context, and it may not reflect the organization’s objectives and values. References =
ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63
ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 175
CRISC Practice Quiz and Exam Prep
Which of the following is MOST helpful to ensure effective security controls for a cloud service provider?
A control self-assessment
A third-party security assessment report
Internal audit reports from the vendor
Service level agreement monitoring
A third-party security assessment report is the most helpful to ensure effective security controls for a cloud service provider, because it provides an independent and objective evaluation of the cloud provider’s security posture, policies, and practices. A third-party security assessment report can help to verify and validate the cloud provider’s compliance with the relevant standards, regulations, and best practices, such as ISO 27001, PCI DSS, NIST, or CSA. A third-party security assessment report can also help to identify and address any gaps, weaknesses, or vulnerabilities in the cloud provider’s security controls, and to provide recommendations and guidance for improvement. A third-party security assessment report can also help to increase the trust and confidence of the cloud customers, and to facilitate the due diligence and risk management processes. The other options are less helpful to ensure effective security controls for a cloud service provider. A control self-assessment is a process that enables the cloud provider to assess its own security controls, using a predefined framework or questionnaire. However, a control self-assessment may not be as reliable or comprehensive as a third-party security assessment report, as it may be biased, incomplete, or inaccurate, and it may not cover all the aspects or dimensions of security. Internal audit reports from the vendor are documents that provide the results and findings of the internal audits conducted by the cloud provider’s own auditors, to verify and validate the effectiveness and efficiency of the security controls. However, internal audit reports from the vendor may not be as credible or trustworthy as a third-party security assessment report, as they may be influenced by the cloud provider’s interests, objectives, or agenda, and they may not follow the same standards or criteria as the external auditors. Service level agreement monitoring is a process that measures and evaluates the performance and availability of the cloud services, based on the predefined metrics and targets agreed between the cloud provider and the cloud customer. However, service level agreement monitoring may not be sufficient or relevant to ensure effective security controls for a cloud service provider, as it may not address the security aspects or requirements of the cloud services, such as confidentiality, integrity, or accountability, and it may not reflect the actual security risks or incidents that may occur in the cloud environment. References = Cloud Security Controls: Key Elements and 4 Control Frameworks 1
Which of the following would BEST provide early warning of a high-risk condition?
Risk register
Risk assessment
Key risk indicator (KRI)
Key performance indicator (KPI)
A key risk indicator (KRI) is a metric that provides information on the level of exposure to a given risk or the potential impact of a risk. KRIs are used to monitor changes in risk levels and alert management when a risk exceeds a predefined threshold or tolerance. KRIs can help provide early warning of a high-risk condition and enable timely response and mitigation actions. A risk register is a tool that records and tracks the identified risks, their likelihood, impact, and status. A risk assessment is a process that identifies, analyzes, and evaluates risks. A key performance indicator (KPI) is a metric that measures the achievement of a specific goal or objective. References = Risk IT Framework, pages 22-231; CRISC Review Manual, pages 44-452
A rule-based data loss prevention {DLP) tool has recently been implemented to reduce the risk of sensitive data leakage. Which of the following is MOST likely to change as a result of this implementation?
Risk likelihood
Risk velocity
Risk appetite
Risk impact
A rule-based data loss prevention (DLP) tool is a software solution that identifies and helps prevent unsafe or inappropriate sharing, transfer, or use of sensitive data. It can help an organization monitor and protect sensitive information across on-premises systems, cloud-based locations, and endpoint devices. It can also help an organization comply with regulations such as the Health Insurance Portability and Accountability Act (HIPAA) and General Data Protection Regulation (GDPR). A rule-based DLP tool works by comparing content to the organization’s DLP policy, which defines how the organization labels, shares, and protects data without exposing it to unauthorized users. The tool can then apply protective actions such as encryption, access restrictions, and alerts. As a result of implementing a rule-based DLP tool, the most likely change is the reduction of risk likelihood, which is the probability of a risk event occurring. By detecting and preventing data breaches, exfiltration, or unwanted destruction of sensitive data, a rule-based DLP tool can lower the chance of such incidents happening and thus decrease the risk likelihood. The other options are less likely to change as a result of implementing a rule-based DLP tool. Risk velocity is the speed at which a risk event impacts an organization, which depends on factors such as the nature of the threat, the response time, and the recovery process. Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives, which depends on factors such as the organization’s culture, strategy, and stakeholder expectations. Risk impact is the potential loss or damage that a risk event can cause to an organization, which depends on factors such as the severity of the incident, the extent of the exposure, and the resilience of the organization. While a rule-based DLP tool may have some influence on these factors, it is not the primary driver of change for them. References = Risk IT Framework, ISACA, 2022, p. 13
An effective control environment is BEST indicated by controls that:
minimize senior management's risk tolerance.
manage risk within the organization's risk appetite.
reduce the thresholds of key risk indicators (KRIs).
are cost-effective to implement
According to the CRISC Review Manual (Digital Version), an effective control environment is best indicated by controls that manage risk within the organization’s risk appetite, as this reflects the alignment of the control objectives and activities with the organization’s strategic goals and risk preferences. The risk appetite is the amount and type of risk that the organization is willing to accept in pursuit of its objectives. Managing risk within the organization’s risk appetite helps to:
Balance the potential benefits and costs of risk-taking and risk response
Optimize the use of the organization’s resources and capabilities
Enhance the value and performance of the organization
Foster a risk-aware culture that supports the organization’s vision and mission
References = CRISC Review Manual (Digital Version), Chapter 2: IT Risk Assessment, Section 2.3: IT Risk Assessment Process, pp. 93-941
Numerous media reports indicate a recently discovered technical vulnerability is being actively exploited. Which of the following would be the BEST response to this scenario?
Assess the vulnerability management process.
Conduct a control serf-assessment.
Conduct a vulnerability assessment.
Reassess the inherent risk of the target.
A technical vulnerability is a weakness or flaw in the design or implementation of an information system or resource that can be exploited or compromised by a threat or source of harm that may affect the organization’s objectives or operations. A technical vulnerability may be caused by various factors, such as human error, system failure, process inefficiency, resource limitation, etc.
A vulnerability assessment is a process of identifying and evaluating the technical vulnerabilities that exist or may arise in the organization’s information systems or resources, and determining their severity and impact. A vulnerability assessment can help the organization to assess and prioritize the risks, and to design and implement appropriate controls or countermeasures to mitigate or prevent the risks.
The best response to the scenario of a recently discovered technical vulnerability being actively exploited is to conduct a vulnerability assessment, because it can help the organization to address the following questions:
What is the nature and extent of the technical vulnerability, and how does it affect the functionality or security of the information system or resource?
How is the technical vulnerability being exploited or compromised, and by whom or what?
What are the potential consequences or impacts of the exploitation or compromise of the technical vulnerability for the organization and its stakeholders?
How can the technical vulnerability be detected and reported, and what are the available or feasible options or solutions to address or correct it?
Conducting a vulnerability assessment can help the organization to improve and optimize the information system or resource quality and performance, and to reduce or eliminate the technical vulnerability. It can also help the organization to align the information system or resource with the organization’s objectives and requirements, and to comply with the organization’s policies and standards.
The other options are not the best responses to the scenario of a recently discovered technical vulnerability being actively exploited, because they do not address the main purpose and benefit of conducting a vulnerability assessment, which is to identify and evaluate the technical vulnerability, and to determine its severity and impact.
Assessing the vulnerability management process is a process of evaluating and verifying the adequacy and effectiveness of the process that is used to identify, analyze, evaluate, and communicate the technical vulnerabilities, and to align them with the organization’s objectives and requirements. Assessing the vulnerability management process can help the organization to improve and optimize the process, and to reduce or eliminate the gaps or weaknesses in the process, but it is not the best response to the scenario, because it does not indicate the nature and extent of the technical vulnerability, and how it affects the organization and its stakeholders.
Conducting a control self-assessment is a process of evaluating and verifying the adequacy and effectiveness of the controls that are intended to ensure the confidentiality, integrity, availability, and reliability of the information systems and resources, using the input and feedback from the individuals or groups that are involved or responsible for the information systems activities or functions. Conducting a control self-assessment can help the organization to identify and document the control deficiencies, and to align them with the organization’s objectives and requirements, but it is not the best response to the scenario, because it does not indicate the nature and extent of the technical vulnerability, and how it affects the organization and its stakeholders.
Reassessing the inherent risk of the target is a process of reevaluating and recalculating the amount and type of risk that exists in the absence of any controls, and that is inherent to the nature or characteristics of the target, which is the information system or resource that is affected by the technical vulnerability. Reassessing the inherent risk of the target can help the organization to understand and document the risk exposure or level, and to align it with the organization’s risk appetite and tolerance, but it is not the best response to the scenario, because it does not indicate the nature and extent of the technical vulnerability, and how it affects the organization and its stakeholders. References =
ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 40-41, 47-48, 54-55, 58-59, 62-63
ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 195
CRISC Practice Quiz and Exam Prep
Periodically reviewing and updating a risk register with details on identified risk factors PRIMARILY helps to:
minimize the number of risk scenarios for risk assessment.
aggregate risk scenarios identified across different business units.
build a threat profile of the organization for management review.
provide a current reference to stakeholders for risk-based decisions.
A risk register is a document that records and tracks the information and status of the identified risks and their responses. It includes the risk description, category, source, cause, impact, probability, priority, response, owner, action plan, status, etc.
Periodically reviewing and updating a risk register with details on identified risk factors primarily helps to provide a current reference to stakeholders for risk-based decisions, which are the decisions that are made based on the consideration and evaluation of the risks and their responses. Providing a current reference to stakeholders for risk-based decisions helps to ensure that the decisions are consistent, appropriate, and proportional to the level and nature of the risks, and that they support the organization’s objectives and values. It also helps to optimize the balance between risk and return, and to create and protect value for the organization and its stakeholders.
The other options are not the primary benefits of periodically reviewing and updating a risk register with details on identified risk factors, because they do not address the main purpose and benefit of a risk register, which is to provide a current reference to stakeholders for risk-based decisions.
Minimizing the number of risk scenarios for risk assessment means reducing the scope and depth of risk analysis and reporting, and impairing the organization’s ability to identify and respond to emerging or changing risks. Periodically reviewing and updating a risk register with details on identified risk factors does not necessarily minimize the number of risk scenarios for risk assessment, and it may not be a desirable or beneficial outcome for the organization.
Aggregating risk scenarios identified across different business units means combining or consolidating the risks that are identified by different parts or functions of the organization, and creating a holistic or integrated view of the organization’s risk profile. Periodically reviewing and updating a risk register with details on identified risk factors does not necessarily aggregate risk scenarios identified across different business units, and it may not be a sufficient or effective way to achieve a holistic or integrated view of the organization’s risk profile.
Building a threat profile of the organization for management review means creating or developing a summary or representation of the potential threats or sources of harm that may affect the organization’s objectives and operations, and presenting or reporting it to the senior management for their awareness and approval. Periodically reviewing and updating a risk register with details on identified risk factors does not necessarily build a threat profile of the organization for management review, and it may not be a comprehensive or reliable way to create or develop a summary or representation of the potential threats or sources of harm that may affect the organization. References =
ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63
ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 172
CRISC Practice Quiz and Exam Prep
Which of the following is a PRIMARY reason for considering existing controls during initial risk assessment?
To determine the inherent risk level
To determine the acceptable risk level
To determine the current risk level
To determine the desired risk level
During an initial risk assessment, it is crucial to consider existing controls primarily to determine the current risk level. Here's a detailed explanation:
Understanding Existing Controls:
Existing controls are measures already in place to mitigate risks. These controls can include technical, administrative, and physical safeguards designed to protect organizational assets.
Knowing what controls are currently in place helps to understand the organization’s current defense mechanisms against potential threats.
Assessing the Current Risk Level:
The current risk level is the risk that remains after considering the effectiveness of existing controls, often referred to as residual risk.
By evaluating these controls, one can determine how much risk is actually mitigated and what level of risk remains.
For instance, if an organization has implemented firewalls and intrusion detection systems, these controls would reduce the risk of cyber attacks. The effectiveness of these controls will determine the residual risk level.
Differentiating Between Risk Types:
Inherent Risk: This is the level of risk that exists before any controls are applied. It’s the raw risk associated with a particular asset or process.
Residual Risk: This is the risk that remains after existing controls have been applied. It's the actual risk that an organization faces after mitigation efforts.
Current Risk: This term is often used interchangeably with residual risk but focuses on the risk level at the present moment, considering the existing controls.
Primary Objective in Initial Risk Assessment:
The primary objective of considering existing controls during the initial risk assessment is to gain an accurate picture of the current risk landscape. This allows risk practitioners to understand what additional controls or modifications might be needed to further reduce risk to acceptable levels.
Without considering existing controls, the assessment would only reflect the inherent risk, which doesn’t provide a realistic view of the organization's risk exposure.
References:
The CRISC Review Manual emphasizes the importance of understanding the current risk level by assessing existing controls (CRISC Review Manual, Chapter 2: IT Risk Assessment, Section 2.9.3 Current Risk).
Which of the following is MOST important to consider when determining the value of an asset during the risk identification process?
The criticality of the asset
The vulnerability profile of the asset
The monetary value of the asset
The size of the asset's user base
The criticality of the asset is the most important factor to consider when determining its value during the risk identification process, because it reflects how essential the asset is for the organization’s mission, objectives, and operations. The criticality of the asset can be measured by the potential impact of its loss or compromise on the organization’s performance, reputation, compliance, and continuity. The higher the criticality, the higher the value of the asset.
References
•IT Asset Valuation, Risk Assessment and Control Implementation Model - ISACA
•Identifying Assets for IT Risk Analysis — RiskOptics - Reciprocity
•Asset Valuation - Definition, Methods, and Importance
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