Achieve Success in the Salesforce Community-Cloud-Consultant Exam: A Detailed Salesforce Certified Community Cloud Consultant (WI24) Guide

Questions 1

A Community Admin is planning to add users and wants to send a welcome email for the community. Which three checks must the Community Admin perform?Choose 3 answers

Options:

Make sure the community is in Active status.

Are sure thecommunity is in Published status.

Set the community in preview status to review before changing it to Active status.

Make sure the users have their profiles established in the community.

Set the email check box option at the community level.

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Questions 2

When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT visible to all partner Community users. What should the Salesforce Admin do to fix this problem?

Options:

Add the Global Header permission set to all Community users

Edit the Partner Community profile so that the Knowledge tab is visible

Update the Admin profile so that the Knowledge tab is visible

Create a Knowledge article and make it visible to the appropriate channel

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Questions 3

Universal Containers builds a Customer Community on the Napili template. They add a record list component to the right column of the home page. This component needs to show customers their five most recentcases. They already created a 'My Cases' list view. How should a Salesforce Admin set the record list component properties?

Options:

Usethe Case object with compact layout, return five records, and use the 'My Cases' list view

Use the Case object with full layout, return five records, and use the 'My Cases' list view

Use the 'My Cases' list view with compact layout, return five records, and disable public access

Use the Case object, return five records, use the 'My Cases' list view, and disable public access

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Questions 4

Universal Containers wants to allow customers in the Community to create and edit reports. Which licensetype should the Salesforce Admin use for these users?

Options:

Customer Community Login.

Customer Community Member.

Customer Community Plus.

Community Manager Plus.

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Questions 5

Universal containers want to make sure theircustomers can get access to their (authenticated) customer community on demand. What are the steps required to set up Community Self Registration?

Options:

Enable Self Registration in the Community Builder and modify the Communities Self Registration APEX controller with the Community ID

Enable Self Registration in Community Settings and modify the Communities Self Registration APEX controller with the Account ID

Enable Self Registration in Community Settings and modify the Communities Self Registration APEX controller with the Community ID

Enable Self Registration in Settings and modify the profile lookup to associate the profile to the new user on creation

Enable Self Registration in the Community Manager and modify the Communities Self RegistrationAPEX controller with the Account ID

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Questions 6

Universal Containers needs their channel partners tocollaborate on Opportunities within their new partner Community based on the Customer Service Template. What is the recommended way to accomplish this task?

Options:

Create a pagelayout for leads and assign it to those profiles that have access to the Community.

Create a Detail page for invoices and add the page as a Navigation Menu item.

Create a Visualforce page for Opportunities and add the page as a Navigation Menu item.

Add Opportunities as a Salesforce Object in the Navigation Menu.

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Questions 7

Universal Condiments want to recognize active and respected Community Members with special Community types post on the reputation points that they are acquiring through their interactions within the Community. What feature is a good fit for Universal Condiments requirement?

Options:

Reputation Types

Reputation Categories

Reputation Groups

Reputation Levels

Reputation Ranks

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Questions 8

Universal Containers needs their channel partners to collaborate on opportunities within their new partner Community based on the Napili template. What is the recommended way to accomplish this task?

Options:

Create a pagelayout for leads and assign it to those profiles that have access to the Community

Create a Detail page for invoices and add the page as a Navigation Menu item

Add Opportunities as a Salesforce Object in the Navigation Menu

Create a Visualforce page for Opportunities and add the page as a Navigation Menu item

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Questions 9

Universal Containers islaunching a Community with the followingrequirements:

- Branding requirement is limited to logo and font.

- Configurable Navigation with the option to navigate to custom objects and records.

- Access to articles is limited per Date Category Visibility.

Which template should the Salesforce Admin use to build this Community that will natively support these capabilities?

Options:

Kokua

Koa

Customer Service (Napili)

Aloha

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Questions 10

Universal Containers needs to provide Super UserAccess to a few end users. Their end users are assigned several license types for these Communities: • Customer Community • Customer Community Plus • Employee Community • Partner Community. Which two license types allow a Salesforce Admin to provide SuperUser Access to the end users in this Community? Choose 2 answers