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Ace the ASQ CMQ-OE Exam: Ultimate Preparation Guide

Questions 11

A process capability study is designed to show the

Options:

A.

potential for errors in a process

B.

range of variation in process

C.

capacity of a process

D.

cause of special effects in a process

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Questions 12

Which of the following training topics is important for a company's staff members but not for senior management?

Options:

A.

Company-wide quality policies

B.

Statistical process control

C.

The role of senior management in quality

D.

Six sigma concepts

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Questions 13

Which of the following metrics can be used to measure the internal performance of various departments at the operational level?

Options:

A.

Inventory turns

B.

Earned value

C.

Return on investment

D.

Throughput

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Questions 14

A continuous process yields the following output data. On the basis of this chart, which of the following questions would be appropriate to ask about this process?

CMQ-OE Question 14

Options:

A.

"Are all of the data points accurately placed on the chart?"

B.

"Do the operators adjust the machines frequently?”

'C. 'Did something out of the ordinary happen between noon and 3 p.m?''

C.

"Is the equipment showing significant wear?"

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Questions 15

Which of the following approaches should a manager take to solve interdepartmental problems?

Options:

A.

Implement a companywide policy requiring cross-functional collaboration on all teams

B.

Institute mandatory training on cross-functional teams for all employee-.

C.

Form cross-functional learns to address issues that affect multiple departments

D.

Require all managers to attend training on collaboration and conflict management

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Questions 16

Which of the following tools should HR use to monitor the number of hours lost due to worker absenteeism?

Options:

A.

Flowchart

B.

Pareto chart

C.

Activity network diagram

D.

Time plot

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Questions 17

After conducting a kaizen event for cycle time reduction. which of the following should be true?

Options:

A.

Cycle time < Take time

B.

Cycle time = Take time

C.

Cycle time < Lead time

D.

Cycle time = Available time

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Questions 18

A regression analysis be used to determine

Options:

A.

whether there is a correlation between x and y

B.

whether x is negatively related to y

C.

the relationship between x and the origin point

D.

the true value of y at various values of x

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Questions 19

When a companywide professional development program is being planned, which of the following factors should be considered first?

Options:

A.

Areas of customer dissatisfaction

B.

Organizational job descriptions

C.

Resources available for education

D.

Corporate mission and strategy

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Questions 20

CMQ-OE Question 20

The house of quality pictured above was designed for product planning and development to specific customer wants and needs, which of the following sections would contain the planning matrix that lists market research and strategic planning?

Options:

A.

2

B.

3

C.

5

D.

6

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