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Achieve Success in the Isaca CGEIT Exam: A Detailed Certified in the Governance of Enterprise IT Exam Guide

Questions 121

Which of the following metrics is MOST useful to ensure IT services meet business requirements?

Options:

A.

Number of discontinued business transformation programs

B.

Frequency Of IT services risk profile updates

C.

Frequency Of IT policy updates

D.

Number of business disruptions due to IT incidents

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Questions 122

Which of the following is the GREATEST consideration when evaluating whether to comply with the new carbon footprint regulations impacted by blockchain technology?

Options:

A.

The enterprise's organizational structure

B.

The enterprise's risk appetite

C.

The current IT process capability maturity

D.

The IT strategic plan

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Questions 123

Which of the following is a CIO's BEST approach to ensure IT executes against an approved strategy?

Options:

A.

Ask project management to define the IT activities for accomplishing the strategy.

B.

Request IT senior leaders to collectively plan tactics for execution

C.

Have IT leaders independently develop goals for their teams.

D.

Provide specific direction for execution of the tasks across IT.

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Questions 124

An IT team is having difficulty meeting new demands placed on the department as a result of a major and radical shift in enterprise business strategy. Which of the following is the ClO's BEST course of action to address this situation?

Options:

A.

Utilize third parties for non-value-added processes.

B.

Align the business strategy with the IT strategy.

C.

Review the current IT strategy.

D.

Review the IT risk appetite.

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Questions 125

A small enterprise has just hired its first CIO, who has been tasked with making the IT department more efficient. What should be the CIO's NEXT step after identifying several new improvement initiatives?

Options:

A.

Mandate IT staff training.

B.

Request an IT balanced scorecard.

C.

Require a cost-benefit analysis.

D.

Allocate funding for the initiatives.

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Questions 126

Which of the following is the BEST way to manage the risk associated with outsourcing critical IT services?

Options:

A.

Ensure vendors hold information security certifications.

B.

Define controls within service level agreements (SLAs).

C.

Conduct quarterly performance reviews.

D.

Ensure exit clauses are added to the contract.

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Questions 127

Which of the following is the PRIMARY role of the CEO in IT governance?

Options:

A.

Evaluating return on investment (ROI)

B.

Nominating IT steering committee membership

C.

Establishing enterprise strategic goals

D.

Managing the risk governance process

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Questions 128

The MOST appropriate method for evaluating the capability of IT governance is through the use of:

Options:

A.

a maturity assessment.

B.

benchmarking.

C.

a cost-benefit analysis.

D.

a risk assessment.

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Questions 129

Which of the following would be MOST helpful to review when determining how to allocate IT resources during a resource shortage?

Options:

A.

IT strategic plan

B.

IT skills inventory

C.

IT organizational structure

D.

IT skill development plan

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Questions 130

Which of the following BEST enables an enterprise to determine whether a current program for IT infrastructure migration to the cloud is continuing to provide benefits?

Options:

A.

Key performance indicators (KPls)

B.

Total cost of ownership (TCO)

C.

Key risk indicators (KRIS)

D.

Net present value (NPV)

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Questions 131

Which of the following would be the BEST way for an enterprise to address new legal and regulatory requirements applicable to IT?

Options:

A.

Treat as a risk to be assessed before developing a response.

B.

Benchmark how other IT organizations are treating the new requirements.

C.

Adopt a zero-tolerance approach for noncompliance with regulatory matters.

D.

Use a cost-benefit analysis to determine if compliance is warranted.

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Questions 132

When establishing a methodology for business cases, it would be MOST beneficial for an enterprise to include procedures for:

Options:

A.

updating the business case throughout its life cycle.

B.

addressing required changes outside the business case.

C.

identifying metrics post-implementation to measure project success.

D.

entering the business case into the enterprise architecture (EA).

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Questions 133

Which of the following should a new CIO do FIRST to set the strategic direction for IT?

Options:

A.

Develop well-defined business cases that include strategic outcomes.

B.

Remap stakeholder analysis and desired expectations.

C.

Review existing enterprise strategic objectives.

D.

Redesign detailed RACI charts of the IT function.

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Questions 134

Which of the following is the BEST approach to ensure global regulatory compliance when implementing a new business process?

Options:

A.

Use a balanced scorecard to track the business process.

B.

Ensure the appropriate involvement Of the legal department.

C.

Review and revise the business architecture.

D.

Seek approval from the change management board.

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Questions 135

Which of the following is the BEST way for a CIO to provide progress updates on a newly implemented IT strategic plan to the board of directors?

  • Present an IT summary dashboard.
  • Present IT critical success factors (CSFs).

  • Report results Of key risk indicators (KRIs).

Options:

A.

Report results of stage-gate reviews.

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